Vertical the black stripe google maps

12 views
Skip to first unread message

Claas Abraham

unread,
Sep 14, 2021, 9:53:13 AMSep 14
to PTGui Support
Hi there,
i have a vertical black stripe in my 360 ° photos. When I publish the pictures in Pano2VR on a website there is no black stripe. The black stripe is only in the Google Maps view. I've never had this problem with PTgui.

regards

PTGui Support

unread,
Sep 14, 2021, 10:07:48 AMSep 14
to pt...@googlegroups.com
Hi Claas,

I can't see anything wrong with the image. It must be a Google Maps issue.

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com
> --
> You received this message because you are subscribed to the Google
> Groups "PTGui Support" group.
> To unsubscribe from this group and stop receiving emails from it, send
> an email to ptgui+un...@googlegroups.com
> <mailto:ptgui+un...@googlegroups.com>.
> To view this discussion on the web visit
> https://groups.google.com/d/msgid/ptgui/1c6a0657-6fd6-4643-ae13-8de8df964c49n%40googlegroups.com
> <https://groups.google.com/d/msgid/ptgui/1c6a0657-6fd6-4643-ae13-8de8df964c49n%40googlegroups.com?utm_medium=email&utm_source=footer>.

Bart Zalecki PHOTOGRAPHY Bart Zalecki

unread,
Sep 14, 2021, 10:25:42 AMSep 14
to pt...@googlegroups.com
Try to update your graphic card software and see if it works.

Regards
Bart

To unsubscribe from this group and stop receiving emails from it, send an email to ptgui+un...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/ptgui/1952c920-827a-9d62-888e-a54da6f4e36d%40ptgui.com.

Claas Abraham

unread,
Sep 14, 2021, 10:29:01 AMSep 14
to PTGui Support
I have an iMac and everything is updated automatically, when I edit the panorama PTgui there is no black black stripe.

Claas Abraham

unread,
Sep 14, 2021, 10:29:58 AMSep 14
to PTGui Support
I wrote a request. This problem is really strange.

Bart Zalecki PHOTOGRAPHY Bart Zalecki

unread,
Sep 14, 2021, 10:37:43 AMSep 14
to pt...@googlegroups.com
Contact Google support team so. Explain what's the issue, they should help you out.

Regards
Bart

Reply all
Reply to author
Forward
0 new messages