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to PTGui Support
Hello,
I'd like to renew my subscription , but reduce from 2 seats to 1 seat. There is no option to do so at the renewal, only to renew both. How should I proceed?
Thank you,
Tiffany Johansson
Goodbye Kansas Production
PTGui Support
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Sep 11, 2025, 6:17:46 AM (11 days ago) Sep 11
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Hi Tiffany,
For the floating license you can purchase a new subscription for 1 seat,
when the current one expires.
If you need further help feel free to contact me at sup...@ptgui.com instead of using the forum.