Problems running v11.27 on iMac M4

[SG]

I've just bought a new iMac 24" M4 and am having problems with installing PTGui Pro 11.27.

This has been fine for years on my previous Mac running Ventura and still works perfectly on that machine.

Opening the dmg file is okay and I can put PTGui in the Aplications folder. However, when I try and open it it I get an error message:

"PTGui Pro quit unexpectedly." followed by options to Reopen (doesn't work!), Report or Ignore.

This happens with all these versions:

PTGui_Pro_11.6
PTGui_Pro_11.18
PTGui_Pro_11.20
PTGui_Pro_11.21
PTGui_Pro_11.27

Any help would be appreciated!

Thanks,

Stuart.

[PTGui Support]

Hi Stuart,

Could you try 11.32? Earlier versions were built for Intel cpus only.

Kind regards,

Joost Nieuwenhuijse

ptgui.com

On 22 Nov 2025, at 15:56, SG <stuart....@gmail.com> wrote:

I've just bought a new iMac 24" M4 and am having problems with installing PTGui Pro 11.27.

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[SG]

Perfect!

Thanks for the quick reply, much appreciated.