Failed Export

[Clemens Treul]

Hi

I wanted to try out PTGui but the export failed completely (see attached file)

Is there something wrong with my graphics card or so?

Thanks

Clemens

[Erik Krause]

Am 21.07.25 um 18:04 schrieb Clemens Treul:

> I wanted to try out PTGui but the export failed completely (see attached
> file)

Nice colors ;-)

> Is there something wrong with my graphics card or so?

You can try to disable GPU acceleration via Tools->Options->Advanced.
Does this help?

Also see https://ptgui.com/support.html#8_1 and following.

--
Erik Krause
http://www.erik-krause.de

[Clemens Treul]

Yes it worked! Thank you so much!

So weird, I just bought a new system and in all my editing apps the gpu acceleration doesn't work (amd ryzen 7 9800x3d, Nvidia rtx 5080)...

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[Erik Krause]

Am 21.07.2025 um 18:25 schrieb Clemens Treul:

> amd ryzen 7 9800x3d

This CPU appears to have its own graphics unit. It may be interfering.
Just a wild guess!

[Clemens Treul]

Yeah I just found out that you have to go to windows graphic settings and tell each program to force using the rtx card. Now it works everywhere like a charm.

:-) 

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