Licence Key

29 views
Skip to first unread message

Stefan Krill

unread,
Dec 21, 2025, 8:07:52 PM (3 days ago) Dec 21
to PTGui Support
Hello everyone,

I have a new computer and wanted to install my PTGui Pro. Unfortunately, I can't find my license key. When I enter my email addresses on ptgui.com to access my license, I always get the message that there is none under that email address. I'm now afraid that my license is linked to an old email address of mine that I deleted. On my old computer, I see that 3 out of 3 licenses are in use, but unfortunately, I can't manage my subscription. What can I do? My PTGui version is still 12.26, and I can also provide my deleted email address if that helps.

Thanks in advance for the help, Stefan

PTGui Support

unread,
Dec 21, 2025, 8:10:58 PM (3 days ago) Dec 21
to pt...@googlegroups.com
Hi Stefan,

I'll contact you directly!

Kind regards,

Joost Nieuwenhuijse
www.ptgui.com
> --
> You received this message because you are subscribed to the Google
> Groups "PTGui Support" group.
> To unsubscribe from this group and stop receiving emails from it, send
> an email to ptgui+un...@googlegroups.com
> <mailto:ptgui+un...@googlegroups.com>.
> To view this discussion visit https://groups.google.com/d/msgid/
> ptgui/000cb885-e138-446b-b828-7107014e3899n%40googlegroups.com <https://
> groups.google.com/d/msgid/ptgui/000cb885-e138-446b-
> b828-7107014e3899n%40googlegroups.com?utm_medium=email&utm_source=footer>.

Stefan Krill

unread,
Dec 22, 2025, 9:13:23 AM (3 days ago) Dec 22
to PTGui Support
Hi Joost,

Thank you so much for your message, I have already replied to you as well.

Best regards,

Stefan
Reply all
Reply to author
Forward
0 new messages