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Hello everyone,
I have a new computer and wanted to install my PTGui Pro. Unfortunately, I can't find my license key. When I enter my email addresses on ptgui.com to access my license, I always get the message that there is none under that email address. I'm now afraid that my license is linked to an old email address of mine that I deleted. On my old computer, I see that 3 out of 3 licenses are in use, but unfortunately, I can't manage my subscription. What can I do? My PTGui version is still 12.26, and I can also provide my deleted email address if that helps.
Thanks in advance for the help, Stefan
PTGui Support
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Dec 21, 2025, 8:10:58 PM (3 days ago) Dec 21
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