Error message while dragging the image in panorama editor
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Arjan Geertsma
May 8, 2025, 6:34:12 AMMay 8
to PTGui Support
Hi,
Long time user (since 2010) ....
I just installed ptgui 13.1 ... skipped version 12 and had no problems with version 11.
When I work my flow that I am used to in version 11, I get a lot of "Assertion failed" error messages in a popup error window. I have to wait untill it is finished with all the same messages.
I can close this window and I can proceed with my flow after the long wait without further errors. The resulting pano looks ok.
What are these errors ? How can I get rid of it/fix it, because it is very anoying to wait for the messages to finish ....
PTGui Support
May 8, 2025, 9:53:56 AMMay 8
to pt...@googlegroups.com
Hi Arjan,
I'm not sure what could cause this, but could you try unchecking this box:
Options - Advanced - Use GPU acceleration for detail viewer and panorama
editor
Kind regards,
Joost Nieuwenhuijse
www.ptgui.com
> Screenshot 2025-05-08 122620.png
>
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> ptgui/78d99d24-436e-4729-8c72-98f84e8a616bn%40googlegroups.com?
> utm_medium=email&utm_source=footer>.
I'm not sure what could cause this, but could you try unchecking this box:
Options - Advanced - Use GPU acceleration for detail viewer and panorama
editor
Kind regards,
Joost Nieuwenhuijse
www.ptgui.com
>
> --
> You received this message because you are subscribed to the Google
> Groups "PTGui Support" group.
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> <mailto:ptgui+un...@googlegroups.com>.
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> groups.google.com/d/msgid/
> ptgui/78d99d24-436e-4729-8c72-98f84e8a616bn%40googlegroups.com?
> utm_medium=email&utm_source=footer>.
Arjan Geertsma
May 9, 2025, 5:28:13 AMMay 9
to PTGui Support
Ok ... I have disabled that option. It is looking better, but it is not completely gone.
After 5 panorames without errors I still get this single error message ...
After 5 panorames without errors I still get this single error message ...
Op donderdag 8 mei 2025 om 15:53:56 UTC+2 schreef PTGui Support:
PTGui Support
May 9, 2025, 2:26:01 PMMay 9
to pt...@googlegroups.com
Hi Arjan,
As far as I can see this seems to be caused by the GPU not completing a
job correctly occasionally. Could you send me the output of Help -
System Information so I can see what hardware you have?
Completely disabling GPU acceleration should get rid of the error.
> > ptgui/78d99d24-436e-4729-8c72-98f84e8a616bn%40googlegroups.com
> <http://40googlegroups.com> <https://
> > groups.google.com/d/msgid/ <http://groups.google.com/d/msgid/>
> > ptgui/78d99d24-436e-4729-8c72-98f84e8a616bn%40googlegroups.com
> <http://40googlegroups.com>?
> > utm_medium=email&utm_source=footer>.
> groups.google.com/d/msgid/ptgui/a8661f4d-8e6d-4c1e-8518-
> ba1d81686176n%40googlegroups.com?utm_medium=email&utm_source=footer>.
As far as I can see this seems to be caused by the GPU not completing a
job correctly occasionally. Could you send me the output of Help -
System Information so I can see what hardware you have?
Completely disabling GPU acceleration should get rid of the error.
On 5/9/25 11:28, Arjan Geertsma wrote:
> Ok ... I have disabled that option. It is looking better, but it is not
> completely gone.
> After 5 panorames without errors I still get this single error message ...
>
> Ok ... I have disabled that option. It is looking better, but it is not
> completely gone.
> After 5 panorames without errors I still get this single error message ...
>
> Screenshot 2025-05-09 112041.png
>
>
>
> Op donderdag 8 mei 2025 om 15:53:56 UTC+2 schreef PTGui Support:
>
> Hi Arjan,
>
> I'm not sure what could cause this, but could you try unchecking
> this box:
>
> Options - Advanced - Use GPU acceleration for detail viewer and
> panorama
> editor
>
> Kind regards,
>
> Joost Nieuwenhuijse
> www.ptgui.com <http://www.ptgui.com>
>
>
>
> Op donderdag 8 mei 2025 om 15:53:56 UTC+2 schreef PTGui Support:
>
> Hi Arjan,
>
> I'm not sure what could cause this, but could you try unchecking
> this box:
>
> Options - Advanced - Use GPU acceleration for detail viewer and
> panorama
> editor
>
> Kind regards,
>
> Joost Nieuwenhuijse
>
> On 5/8/25 12:34, Arjan Geertsma wrote:
> > Hi,
> >
> > Long time user (since 2010) ....
> > I just installed ptgui 13.1 ... skipped version 12 and had no
> problems
> > with version 11.
> >
> > When I work my flow that I am used to in version 11, I get a lot of
> > "Assertion failed" error messages in a popup error window. I have to
> > wait untill it is finished with all the same messages.
> > I can close this window and I can proceed with my flow after the
> long
> > wait without further errors. The resulting pano looks ok.
> >
> > What are these errors ? How can I get rid of it/fix it, because
> it is
> > very anoying to wait for the messages to finish ....
> >
> > Screenshot 2025-05-08 122620.png
> >
> > --
> > You received this message because you are subscribed to the Google
> > Groups "PTGui Support" group.
> > To unsubscribe from this group and stop receiving emails from it,
> send
> > an email to ptgui+un...@googlegroups.com
> > <mailto:ptgui+un...@googlegroups.com>.
> > To view this discussion visit https://groups.google.com/d/msgid/
> <https://groups.google.com/d/msgid/>
> On 5/8/25 12:34, Arjan Geertsma wrote:
> > Hi,
> >
> > Long time user (since 2010) ....
> > I just installed ptgui 13.1 ... skipped version 12 and had no
> problems
> > with version 11.
> >
> > When I work my flow that I am used to in version 11, I get a lot of
> > "Assertion failed" error messages in a popup error window. I have to
> > wait untill it is finished with all the same messages.
> > I can close this window and I can proceed with my flow after the
> long
> > wait without further errors. The resulting pano looks ok.
> >
> > What are these errors ? How can I get rid of it/fix it, because
> it is
> > very anoying to wait for the messages to finish ....
> >
> > Screenshot 2025-05-08 122620.png
> >
> > --
> > You received this message because you are subscribed to the Google
> > Groups "PTGui Support" group.
> > To unsubscribe from this group and stop receiving emails from it,
> send
> > an email to ptgui+un...@googlegroups.com
> > <mailto:ptgui+un...@googlegroups.com>.
> > To view this discussion visit https://groups.google.com/d/msgid/
> > ptgui/78d99d24-436e-4729-8c72-98f84e8a616bn%40googlegroups.com
> <http://40googlegroups.com> <https://
> > groups.google.com/d/msgid/ <http://groups.google.com/d/msgid/>
> > ptgui/78d99d24-436e-4729-8c72-98f84e8a616bn%40googlegroups.com
> <http://40googlegroups.com>?
> > utm_medium=email&utm_source=footer>.
>
> --
> You received this message because you are subscribed to the Google
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> --
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> ba1d81686176n%40googlegroups.com?utm_medium=email&utm_source=footer>.
Arjan Geertsma
May 23, 2025, 3:42:59 AMMay 23
to PTGui Support
I am using my backup laptop, it's a bit older but up to the task .... I can not test on my main desktop yet (I'm out of the country).
Product: PTGui Pro 13.1
Executable: C:\Program Files\PTGui\PTGui.exeCPU: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz
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CL_DEVICE_VENDOR: Intel(R) Corporation
CL_DEVICE_VERSION: OpenCL 1.2
CL_DRIVER_VERSION: 20.19.15.5171
CL_DEVICE_MAX_WORK_ITEM_SIZES: [512, 512, 512]
Device 1:
NAME: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz
CL_DEVICE_ADDRESS_BITS: 64
CL_DEVICE_AVAILABLE: true
CL_DEVICE_COMPILER_AVAILABLE: true
CL_DEVICE_ENDIAN_LITTLE: true
CL_DEVICE_ERROR_CORRECTION_SUPPORT: false
CL_DEVICE_EXECUTION_CAPABILITIES: 3
CL_DEVICE_EXTENSIONS: cl_khr_icd cl_khr_global_int32_base_atomics cl_khr_global_int32_extended_atomics cl_khr_local_int32_base_atomics cl_khr_local_int32_extended_atomics cl_khr_byte_addressable_store cl_khr_depth_images cl_khr_3d_image_writes cl_intel_exec_by_local_thread cl_khr_spir cl_khr_dx9_media_sharing cl_intel_dx9_media_sharing cl_khr_d3d11_sharing cl_khr_gl_sharing cl_khr_fp64
CL_DEVICE_GLOBAL_MEM_CACHE_SIZE: 262144
CL_DEVICE_GLOBAL_MEM_CACHE_TYPE: 2
CL_DEVICE_GLOBAL_MEM_CACHELINE_SIZE: 64
CL_DEVICE_GLOBAL_MEM_SIZE: 17095188480
CL_DEVICE_HOST_UNIFIED_MEMORY: true
CL_DEVICE_IMAGE_SUPPORT: true
CL_DEVICE_IMAGE2D_MAX_HEIGHT: 16384
CL_DEVICE_IMAGE2D_MAX_WIDTH: 16384
CL_DEVICE_IMAGE3D_MAX_DEPTH: 2048
CL_DEVICE_IMAGE3D_MAX_HEIGHT: 2048
CL_DEVICE_IMAGE3D_MAX_WIDTH: 2048
CL_DEVICE_LOCAL_MEM_SIZE: 32768
CL_DEVICE_LOCAL_MEM_TYPE: 2
CL_DEVICE_MAX_CLOCK_FREQUENCY: 2500
CL_DEVICE_MAX_COMPUTE_UNITS: 8
CL_DEVICE_MAX_CONSTANT_ARGS: 480
CL_DEVICE_MAX_CONSTANT_BUFFER_SIZE: 131072
CL_DEVICE_MAX_MEM_ALLOC_SIZE: 4273797120
CL_DEVICE_MAX_PARAMETER_SIZE: 3840
CL_DEVICE_MAX_READ_IMAGE_ARGS: 480
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CL_DEVICE_MAX_WRITE_IMAGE_ARGS: 480
CL_DEVICE_MEM_BASE_ADDR_ALIGN: 1024
CL_DEVICE_MIN_DATA_TYPE_ALIGN_SIZE: 128
CL_DEVICE_NAME: Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz
CL_DEVICE_NATIVE_VECTOR_WIDTH_CHAR: 32
CL_DEVICE_NATIVE_VECTOR_WIDTH_DOUBLE: 4
CL_DEVICE_NATIVE_VECTOR_WIDTH_FLOAT: 8
CL_DEVICE_NATIVE_VECTOR_WIDTH_HALF: 0
CL_DEVICE_NATIVE_VECTOR_WIDTH_INT: 8
CL_DEVICE_NATIVE_VECTOR_WIDTH_LONG: 4
CL_DEVICE_NATIVE_VECTOR_WIDTH_SHORT: 16
CL_DEVICE_OPENCL_C_VERSION: OpenCL C 1.2
CL_DEVICE_PREFERRED_VECTOR_WIDTH_CHAR: 1
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CL_DEVICE_PREFERRED_VECTOR_WIDTH_FLOAT: 1
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CL_DEVICE_PREFERRED_VECTOR_WIDTH_INT: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_LONG: 1
CL_DEVICE_PREFERRED_VECTOR_WIDTH_SHORT: 1
CL_DEVICE_PROFILE: FULL_PROFILE
CL_DEVICE_PROFILING_TIMER_RESOLUTION: 100
CL_DEVICE_QUEUE_PROPERTIES: 3
CL_DEVICE_SINGLE_FP_CONFIG: 7
CL_DEVICE_TYPE: 2
CL_DEVICE_VENDOR_ID: 32902
CL_DEVICE_VENDOR: Intel(R) Corporation
CL_DEVICE_VERSION: OpenCL 1.2 (Build 10094)
CL_DRIVER_VERSION: 5.2.0.10094
CL_DEVICE_MAX_WORK_ITEM_SIZES: [8192, 8192, 8192]
Selected device: GeForce GTX 870M
Use max video memory: 2150 MB
Op vrijdag 9 mei 2025 om 20:26:01 UTC+2 schreef PTGui Support:
PTGui Support
May 23, 2025, 3:50:59 AMMay 23
to pt...@googlegroups.com
Hi Arjan,
It might be due to the very old nvidia driver: 425.31
Could you try updating this? See:
https://www.nvidia.com/en-us/drivers/
Disabling GPU acceleration should also get rid of the problem. You can
disable GPU acceleration for the panorama editor and detail viewer only,
see Options - Advanced. The performance difference is probably not very
noticable.
> www.ptgui.com <http://www.ptgui.com>
> > <https://groups.google.com/d/msgid/ <https://groups.google.com/d/
> msgid/>>
> > > ptgui/78d99d24-436e-4729-8c72-98f84e8a616bn%40googlegroups.com
> <http://40googlegroups.com>
> > <http://40googlegroups.com <http://40googlegroups.com>> <https://
> > > groups.google.com/d/msgid/ <http://groups.google.com/d/msgid/>
> <http://groups.google.com/d/msgid/ <http://groups.google.com/d/msgid/>>
> > > ptgui/78d99d24-436e-4729-8c72-98f84e8a616bn%40googlegroups.com
> <http://40googlegroups.com>
> > <http://40googlegroups.com <http://40googlegroups.com>>?
> > a8661f4d-8e6d-4c1e-8518-ba1d81686176n%40googlegroups.com
> <http://40googlegroups.com> <https://
> > groups.google.com/d/msgid/ptgui/a8661f4d-8e6d-4c1e-8518- <http://
> groups.google.com/d/msgid/ptgui/a8661f4d-8e6d-4c1e-8518->
> > ba1d81686176n%40googlegroups.com?
> utm_medium=email&utm_source=footer <http://40googlegroups.com?
> groups.google.com/d/msgid/ptgui/
> c5939309-0ef5-4091-8263-7754f3128bd0n%40googlegroups.com?
> utm_medium=email&utm_source=footer>.
It might be due to the very old nvidia driver: 425.31
Could you try updating this? See:
https://www.nvidia.com/en-us/drivers/
Disabling GPU acceleration should also get rid of the problem. You can
disable GPU acceleration for the panorama editor and detail viewer only,
see Options - Advanced. The performance difference is probably not very
noticable.
>
> On 5/9/25 11:28, Arjan Geertsma wrote:
> > Ok ... I have disabled that option. It is looking better, but it
> is not
> > completely gone.
> > After 5 panorames without errors I still get this single error
> message ...
> >
> > Screenshot 2025-05-09 112041.png
> >
> >
> >
> > Op donderdag 8 mei 2025 om 15:53:56 UTC+2 schreef PTGui Support:
> >
> > Hi Arjan,
> >
> > I'm not sure what could cause this, but could you try unchecking
> > this box:
> >
> > Options - Advanced - Use GPU acceleration for detail viewer and
> > panorama
> > editor
> >
> > Kind regards,
> >
> > Joost Nieuwenhuijse
> > www.ptgui.com <http://www.ptgui.com> <http://www.ptgui.com
> On 5/9/25 11:28, Arjan Geertsma wrote:
> > Ok ... I have disabled that option. It is looking better, but it
> is not
> > completely gone.
> > After 5 panorames without errors I still get this single error
> message ...
> >
> > Screenshot 2025-05-09 112041.png
> >
> >
> >
> > Op donderdag 8 mei 2025 om 15:53:56 UTC+2 schreef PTGui Support:
> >
> > Hi Arjan,
> >
> > I'm not sure what could cause this, but could you try unchecking
> > this box:
> >
> > Options - Advanced - Use GPU acceleration for detail viewer and
> > panorama
> > editor
> >
> > Kind regards,
> >
> > Joost Nieuwenhuijse
> msgid/>>
> > > ptgui/78d99d24-436e-4729-8c72-98f84e8a616bn%40googlegroups.com
> <http://40googlegroups.com>
> > <http://40googlegroups.com <http://40googlegroups.com>> <https://
> > > groups.google.com/d/msgid/ <http://groups.google.com/d/msgid/>
> <http://groups.google.com/d/msgid/ <http://groups.google.com/d/msgid/>>
> > > ptgui/78d99d24-436e-4729-8c72-98f84e8a616bn%40googlegroups.com
> <http://40googlegroups.com>
> > <http://40googlegroups.com <http://40googlegroups.com>>?
> > > utm_medium=email&utm_source=footer>.
> >
> > --
> > You received this message because you are subscribed to the Google
> > Groups "PTGui Support" group.
> > To unsubscribe from this group and stop receiving emails from it,
> send
> > an email to ptgui+un...@googlegroups.com
> > <mailto:ptgui+un...@googlegroups.com>.
> > To view this discussion visit https://groups.google.com/d/msgid/
> ptgui/ <https://groups.google.com/d/msgid/ptgui/>
> >
> > --
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> > <mailto:ptgui+un...@googlegroups.com>.
> > To view this discussion visit https://groups.google.com/d/msgid/
> > a8661f4d-8e6d-4c1e-8518-ba1d81686176n%40googlegroups.com
> <http://40googlegroups.com> <https://
> > groups.google.com/d/msgid/ptgui/a8661f4d-8e6d-4c1e-8518- <http://
> groups.google.com/d/msgid/ptgui/a8661f4d-8e6d-4c1e-8518->
> > ba1d81686176n%40googlegroups.com?
> utm_medium=email&utm_source=footer <http://40googlegroups.com?
> utm_medium=email&utm_source=footer>>.
>
> --
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> <mailto:ptgui+un...@googlegroups.com>.
> To view this discussion visit https://groups.google.com/d/msgid/ptgui/
> c5939309-0ef5-4091-8263-7754f3128bd0n%40googlegroups.com <https://
>
> --
> You received this message because you are subscribed to the Google
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> <mailto:ptgui+un...@googlegroups.com>.
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> groups.google.com/d/msgid/ptgui/
> c5939309-0ef5-4091-8263-7754f3128bd0n%40googlegroups.com?
> utm_medium=email&utm_source=footer>.
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