Giving tech-support remotely with VoiceOver & TeamViewer for pro tools?

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Chuck Reichel

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Jun 18, 2024, 1:15:12 PM6/18/24
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Hi list,
I have a friend that needs tech-support & wants me to use TeamViewer to help him with Pro Tools.
Is this doable with apples screenreader VoiceOver?
If so what are best practices while using TeamViewer on my Mac Pro & his Mac pro using apples screenreader VoiceOver?
Thanks for any input.
Chuck


accessibl...@gmail.com

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Jun 18, 2024, 9:53:21 PM6/18/24
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I wouldn't use teams viewer, I would use Zoom and Apple screen sharing. He will need to send voiceover through zoom though because Apple screen sharing does not give you audio from the other side. I've done this in multiple different ways with different configurations so let me know if you need/want further explanation
Rocco Fiorentino
www.musicbyrocco.com
(609)922-3838

> On Jun 18, 2024, at 12:15 PM, Chuck Reichel <soundpictu...@gmail.com> wrote:
>
> Hi list,
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Chuck Reichel

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Jun 19, 2024, 2:52:20 PM6/19/24
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Hi Rocco,
Thanks I
‘ll take a look at this.
As for my friend he’s a complete “newbie” Which is a bit of a challenge for him. :)
Chuck
> To view this discussion on the web visit https://groups.google.com/d/msgid/ptaccess/5922A9CF-A118-48DB-8134-303B27C6A2FF%40gmail.com.

Chuck Reichel
soundpictu...@gmail.com



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