Renewing PT Subscription on Avid's Web Site

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Alex Coleman

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Oct 10, 2020, 5:32:59 PM10/10/20
to ptac...@googlegroups.com
I just purchased my ProTools subscription renewal from Sweetwater and
received my new activation code via email.
Per the instructions from Sweetwater, I logged into my Avid account
and found the box where it was asking for me to enter a new activation
code, which I pasted into the text field.
However, I see no submit or update button or anything else that would
appear to submit the new activation code, nor does just pressing ENTER
from within the textbox seem to do anything either.
I've always had sighted assistance the past couple of times I've
needed to do this, but was hoping to accomplish this on my own this
year.
Any suggestions or pointers would be greatly appreciated.
Thanks much.

AC

Martin (Punky) Sopart

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Oct 10, 2020, 10:45:20 PM10/10/20
to 'Stefan Albertshauser' via Pro Tools Accessibility
Hello Alex!

Just try the link called "Products" next to the edit field for the activation code.
After that you will find any feedback below the downloads and products list.

Best! / Martin
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