Hi, all,
I’ve got a ProTools HD Native system running PT 12.3.1, and my “control surface” is a c24. PT sees my HDIO interface and lets me select that playback engine, but it doesn’t see the C24. The c24 says it’s offline, so I know it’s not being recognized. Network lights show activity on both the mac and c24 sides. There is nothing indicating the control surface is present in the Setup menus of ProTools.
Incidentally, this is a new system that has never been connected. This is not a case where the c24 was once there and now isn’t.
On the c24, Line out 1-8 is going to analog in on the HDIO, and ProTools In on the C24 is going to Analog outs 1-8 on the HDIO.
What am I missing here? Looking at the manuals, but figured I’d ask here, too.
Thanks, and happiest of holidays to everyone!!
Satauna
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Hey, Slau and all,
We got it to work! YES!!!!!! Slau, we’d actually gone into exactly where you’d mentioned, setup > peripherals, and enabled the Ethernet port scan, but it didn’t find anything. Turns out we thought the cable we were using to go between the Mac and the c24 was a crossover cable but it wasn’t. We changed how it was connected to the network and it picked the C24 right up.
Thanks!
Satauna
----- Original Message -----From: Slau HalatynSent: Tuesday, December 15, 2015 7:39 PMSubject: Re: getting PT to see my C24