Hi,
I have been trying to connect my new Pro Tools Dock to my Mac but seem to have an issue with EuCon seeing the Dock.
I have done all the steps as required so far in setting things up. Connected the Dock to my Mac, switched it on with my Mac up and running. Registered the Dock with Avid. Downloaded and installed EuCon on my Mac. It is after this stage that I have a problem.
According to the instructions after installing EuCon and having to restart my Mac to install it, when restarting my Mac with the Dock connected there should be a lit EuCon icon on the task bar.
No EuCon icon appears on the Task bar and my sighted wife checked this for me too.
In Mac preferences there is a tab for EuCon and an empty table of devices. On Googling around I can’t seem to find any answers or suggestions on how to either get the EuCon onto the task bar or any hints and tips on what to do.
I have a USB C to Ethernet adaptor which is connecting my Dock to my Mac and I can see the adaptor in network connections in preferences.
I have been into Pro Tools and ticked the box for EuCon connections just in case.
I have tried powering down my Mac and Dock and restarting but can’t seem to get them to talk to each other.
I would have called Avid Support here in the UK but they are not open over the weekend.
Any suggestions greatly appreciated.
Cheers
Toby
,On Feb 8, 2020, at 12:03 PM, Toby Davey <tobyda...@gmail.com> wrote:
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On 8 Feb 2020, at 20:27, Sean A. Cummins <seanac...@gmail.com> wrote:
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