Komplete Kontrol not working with latest PT update

[Jesse Kragiel]

After updating to the latest version of Pro Tools, I can no longer use my Kontrol S61 to control Native Komplete. What may have went wrong, and has anyone else seen this behavior?

[Slau Halatyn]

Make sure you've deleted any FB360 plug-ins from your installation/update. Unless you're specifically creating video for the facebook environment, you won't need those plug-ins. Delete them and reboot and you should be good to go.

HTH,

Slau

On Jan 10, 2019, at 2:18 PM, Jesse Kragiel <jessek...@gmail.com> wrote:

After updating to the latest version of Pro Tools, I can no longer use my Kontrol S61 to control Native Komplete. What may have went wrong, and has anyone else seen this behavior?

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[Jesse Kragiel]

Thanks. I'll make sure that didn't get installed again.

Sent from my iPhone

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[Victor Tsaran]

Hi Jesse.

What do you mean when you say "Komplete Kontrol does not work"?

I am asking because I seem to have stumbled upon something strange after installing the latest Pro Tools update. Namely, after inserting a Komplete Kontrol plugin, I just do not hear any speech

I rescanned plugins and even tried Slau's suggestion of removing all the FB360* plugins, but to no avail.

Komplete Kontrol works fine as a stand-alone app, as a plugin in Logic, but refuses to speak in Pro Tools.

Any idea as to what may be going on here?

PS I did make sure to arm the track... :)

Thanks.

Vic

[Jesse Kragiel]

Hi Vick,

Once I took the FB360 stuff out, things worked fine. You have to use its uninstall app to get it out though, not just delete the folder.

Sent from my iPhone

[Victor Tsaran]

I see. WHere do you find its "uninstall" app?

[Victor Tsaran]

Ah, no worries.

I found it: https://facebookincubator.github.io/facebook-360-spatial-workstation/KB/UninstallingSWMac.html

[Martin (Punky) Sopart]

Hello!

Does the FB360 stuff effect other situations, too?

Thanks! / Martin

> -----Original Message-----
> From: ptac...@googlegroups.com [mailto:ptac...@googlegroups.com]
> On Behalf Of Jesse Kragiel
> Sent: Saturday, January 26, 2019 3:58 AM
> To: ptac...@googlegroups.com
> Subject: Re: Komplete Kontrol not working with latest PT update
>
> Hi Vick,
> Once I took the FB360 stuff out, things worked fine. You have to use its
> uninstall app to get it out though, not just delete the folder.
>
>
> Sent from my iPhone
>
> On Jan 25, 2019, at 9:53 PM, Victor Tsaran <vts...@gmail.com

> <https://groups.google.com/d/optout> .

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>
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[Jesse Kragiel]

In your applications folder. Open that, and press F. Should take you to FB360. Open that folder, and to uninstal is right there...providing you didn't manually trash the folder. If you did, you'll need to restore it from the trash.

Sent from my iPhone