AdPsiturkOrgError

[Ari Beller]

Hi all,

This is perhaps related to Nicholas' issue from a couple weeks ago. I also have an experiment that relies on the add server. When I try to post a hit, I get an AdPsiturkOrgError: Error creating the ad (screenshot attached). I'm running Psiturk 2.3.12. I get the same error when I try to run in either live mode or sandbox. I tried to figure out what was going on in the server.log file, but I wasn't really able to interpret it.

Any help would be be appreciated. Can provide server.log or config.txt if that would be helpful.

Thanks!

Ari

[Ari Beller]

Yes. There were none.

On Tue, Apr 27, 2021 at 5:10 PM Dave Eargle <da...@daveeargle.com> wrote:

Did you remove all html comments from your ad.html?

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[Todd Gureckis]

If you still need the psiTurk ad server, use psiTurk v2.3.12, and remove all HTML comments from your ad.html file. Versions less than v2.3.12 will not be able to post HITs due to a change implemented by the psiturk ad server’s hosting provider. You can upgrade to psiturk v2.3.12 by running pip install --upgrade psiturk=2.3.12.

On Apr 27, 2021, 7:53 PM -0400, Ari Beller <arib...@gmail.com>, wrote:

Any

[Ari Beller]

Thanks Todd.

I am running v2.3.12 and I don't have any comments in ad.html. Still getting the bug.

Any other suggestions would be welcome!

Ari

[Todd Gureckis]

Server log around the time of the error might be helpful

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[tob...@gmail.com]

here is the error message: 

Response(Operation: create_hit | Status: error | Exception: AdPsiturkOrgError: Error creating the ad.)

and below is the server.log 

~~~

[2021-04-28 16:25:24 +0000] [20778] [DEBUG] Current configuration:

  proxy_protocol: False

  worker_connections: 1000

  disable_redirect_access_to_syslog: False

  statsd_host: None

  max_requests_jitter: 0

  post_fork: <function post_fork at 0x7f339fe7f750>

  errorlog: server.log

  enable_stdio_inheritance: False

  worker_class: sync

  ssl_version: 2

  suppress_ragged_eofs: True

  syslog_facility: user

  when_ready: <function when_ready at 0x7f339fe7f550>

  pre_fork: <function pre_fork at 0x7f339fe7f650>

  cert_reqs: 0

  preload_app: False

  keepalive: 2

  sendfile: None

  reuse_port: False

  worker_tmp_dir: None

  group: 500

  umask: 0

  secure_scheme_headers: {'X-FORWARDED-PROTOCOL': 'ssl', 'X-FORWARDED-PROTO': 'https', 'X-FORWARDED-SSL': 'on'}

  workers: 3

  graceful_timeout: 30

  do_handshake_on_connect: False

  spew: False

  proc_name: psiturk_experiment_server_e1b3345a5014

  pre_exec: <function pre_exec at 0x7f339fe7fb50>

  limit_request_fields: 100

  pythonpath: None

  on_exit: <function on_exit at 0x7f339e8ed5d0>

  logconfig: None

  logconfig_dict: {}

  config: None

  pidfile: None

  check_config: False

  statsd_prefix:

  on_reload: <function on_reload at 0x7f339fe7f450>

  reload_extra_files: []

  accesslog: None

  reload_engine: auto

  proxy_allow_ips: ['127.0.0.1']

  pre_request: <function pre_request at 0x7f339fe7fc50>

  post_request: <function post_request at 0x7f339fe7fcd0>

  user: 500

  forwarded_allow_ips: ['127.0.0.1']

  worker_int: <function worker_int at 0x7f339fe7f950>

  paste: None

  raw_paste_global_conf: []

  threads: 1

  max_requests: 0

  limit_request_line: 0

  access_log_format: %(h)s %(l)s %(u)s %(t)s "%(r)s" %(s)s %(b)s "%(f)s" "%(a)s"

  certfile: None

  on_starting: <function on_starting at 0x7f339fe7f350>

  post_worker_init: <function post_worker_init at 0x7f339fe7f850>

  worker_abort: <function worker_abort at 0x7f339fe7fa50>

  child_exit: <function child_exit at 0x7f339fe7fdd0>

  worker_exit: <function worker_exit at 0x7f339fe7fed0>

  default_proc_name: gunicorn

  loglevel: debug

  syslog: False

  syslog_prefix: None

  chdir: /home/ec2-user/experiments/ari/experiment_words_to_clips_2

  daemon: False

  syslog_addr: udp://localhost:514

  ciphers: TLSv1

  bind: ['ec2-54-245-200-158.us-west-2.compute.amazonaws.com:22362']

  raw_env: []

  initgroups: False

  capture_output: False

  reload: False

  limit_request_field_size: 8190

  nworkers_changed: <function nworkers_changed at 0x7f339fe90050>

  timeout: 30

  keyfile: None

  ca_certs: None

  tmp_upload_dir: None

  backlog: 2048

  logger_class: gunicorn.glogging.Logger

[2021-04-28 16:25:24 +0000] [20778] [INFO] Starting gunicorn 19.9.0

[2021-04-28 16:25:24 +0000] [20778] [DEBUG] Arbiter booted

[2021-04-28 16:25:24 +0000] [20778] [INFO] Listening at: http://172.31.40.42:22362 (20778)

[2021-04-28 16:25:24 +0000] [20778] [INFO] Using worker: sync

[2021-04-28 16:25:24 +0000] [20782] [INFO] Booting worker with pid: 20782

[2021-04-28 16:25:24 +0000] [20783] [INFO] Booting worker with pid: 20783

[2021-04-28 16:25:24 +0000] [20784] [INFO] Booting worker with pid: 20784

[2021-04-28 16:25:24 +0000] [20778] [DEBUG] 3 workers

2021-04-28 16:25:26,792 Secret key: 'this is my secret key which is hard to guess, i should change this'

2021-04-28 16:25:26,819 /home/ec2-user/psiturk_2/local/lib64/python2.7/site-packages/psiturk/psiturk_js/psiturk.js

2021-04-28 16:25:26,848 Secret key: 'this is my secret key which is hard to guess, i should change this'

2021-04-28 16:25:26,851 Secret key: 'this is my secret key which is hard to guess, i should change this'

[2021-04-28 16:25:26 +0000] [20782] [DEBUG] Closing connection.

2021-04-28 16:25:26,871 /home/ec2-user/psiturk_2/local/lib64/python2.7/site-packages/psiturk/psiturk_js/psiturk.js

2021-04-28 16:25:26,875 /home/ec2-user/psiturk_2/local/lib64/python2.7/site-packages/psiturk/psiturk_js/psiturk.js

[2021-04-28 16:25:28 +0000] [20784] [DEBUG] Closing connection.

[2021-04-28 16:25:29 +0000] [20784] [DEBUG] Closing connection.

[2021-04-28 16:25:32 +0000] [20784] [DEBUG] Closing connection.

[2021-04-28 16:25:33 +0000] [20784] [DEBUG] Closing connection.

[2021-04-28 16:25:33 +0000] [20782] [DEBUG] Closing connection.

[2021-04-28 16:25:33 +0000] [20782] [DEBUG] GET /ppid

[2021-04-28 16:25:33 +0000] [20782] [DEBUG] Closing connection.

[2021-04-28 16:25:33 +0000] [20782] [INFO] Parent changed, shutting down: <Worker 20782>

[2021-04-28 16:25:33 +0000] [20782] [INFO] Worker exiting (pid: 20782)

[2021-04-28 16:25:34 +0000] [20784] [DEBUG] Closing connection.

[2021-04-28 16:25:34 +0000] [20784] [INFO] Parent changed, shutting down: <Worker 20784>

[2021-04-28 16:25:34 +0000] [20784] [INFO] Worker exiting (pid: 20784)

[2021-04-28 16:25:34 +0000] [20783] [DEBUG] Closing connection.

[2021-04-28 16:25:34 +0000] [20783] [INFO] Parent changed, shutting down: <Worker 20783>

[2021-04-28 16:25:34 +0000] [20783] [INFO] Worker exiting (pid: 20783)

[2021-04-28 16:25:35 +0000] [20841] [DEBUG] Current configuration:

  proxy_protocol: False

  worker_connections: 1000

  disable_redirect_access_to_syslog: False

  statsd_host: None

  max_requests_jitter: 0

  post_fork: <function post_fork at 0x7ff88861a750>

  errorlog: server.log

  enable_stdio_inheritance: False

  worker_class: sync

  ssl_version: 2

  suppress_ragged_eofs: True

  syslog_facility: user

  when_ready: <function when_ready at 0x7ff88861a550>

  pre_fork: <function pre_fork at 0x7ff88861a650>

  cert_reqs: 0

  preload_app: False

  keepalive: 2

  sendfile: None

  reuse_port: False

  worker_tmp_dir: None

  group: 500

  umask: 0

  secure_scheme_headers: {'X-FORWARDED-PROTOCOL': 'ssl', 'X-FORWARDED-PROTO': 'https', 'X-FORWARDED-SSL': 'on'}

  workers: 3

  graceful_timeout: 30

  do_handshake_on_connect: False

  spew: False

  proc_name: psiturk_experiment_server_e1b3345a5014

  pre_exec: <function pre_exec at 0x7ff88861ab50>

  limit_request_fields: 100

  pythonpath: None

  on_exit: <function on_exit at 0x7ff8870885d0>

  logconfig: None

  logconfig_dict: {}

  config: None

  pidfile: None

  check_config: False

  statsd_prefix:

  on_reload: <function on_reload at 0x7ff88861a450>

  reload_extra_files: []

  accesslog: None

  reload_engine: auto

  proxy_allow_ips: ['127.0.0.1']

  pre_request: <function pre_request at 0x7ff88861ac50>

  post_request: <function post_request at 0x7ff88861acd0>

  user: 500

  forwarded_allow_ips: ['127.0.0.1']

  worker_int: <function worker_int at 0x7ff88861a950>

  paste: None

  raw_paste_global_conf: []

  threads: 1

  max_requests: 0

  limit_request_line: 0

  access_log_format: %(h)s %(l)s %(u)s %(t)s "%(r)s" %(s)s %(b)s "%(f)s" "%(a)s"

  certfile: None

  on_starting: <function on_starting at 0x7ff88861a350>

  post_worker_init: <function post_worker_init at 0x7ff88861a850>

  worker_abort: <function worker_abort at 0x7ff88861aa50>

  child_exit: <function child_exit at 0x7ff88861add0>

  worker_exit: <function worker_exit at 0x7ff88861aed0>

  default_proc_name: gunicorn

  loglevel: debug

  syslog: False

  syslog_prefix: None

  chdir: /home/ec2-user/experiments/ari/experiment_words_to_clips_2

  daemon: False

  syslog_addr: udp://localhost:514

  ciphers: TLSv1

  bind: ['ec2-54-245-200-158.us-west-2.compute.amazonaws.com:22362']

  raw_env: []

  initgroups: False

  capture_output: False

  reload: False

  limit_request_field_size: 8190

  nworkers_changed: <function nworkers_changed at 0x7ff88862b050>

  timeout: 30

  keyfile: None

  ca_certs: None

  tmp_upload_dir: None

  backlog: 2048

  logger_class: gunicorn.glogging.Logger

[2021-04-28 16:25:35 +0000] [20841] [INFO] Starting gunicorn 19.9.0

[2021-04-28 16:25:35 +0000] [20841] [DEBUG] Arbiter booted

[2021-04-28 16:25:35 +0000] [20841] [INFO] Listening at: http://172.31.40.42:22362 (20841)

[2021-04-28 16:25:35 +0000] [20841] [INFO] Using worker: sync

[2021-04-28 16:25:35 +0000] [20845] [INFO] Booting worker with pid: 20845

[2021-04-28 16:25:35 +0000] [20846] [INFO] Booting worker with pid: 20846

[2021-04-28 16:25:35 +0000] [20847] [INFO] Booting worker with pid: 20847

[2021-04-28 16:25:35 +0000] [20841] [DEBUG] 3 workers

2021-04-28 16:25:37,585 Secret key: 'this is my secret key which is hard to guess, i should change this'

2021-04-28 16:25:37,609 /home/ec2-user/psiturk_2/local/lib64/python2.7/site-packages/psiturk/psiturk_js/psiturk.js

[2021-04-28 16:25:37 +0000] [20845] [DEBUG] Closing connection.

2021-04-28 16:25:37,655 Secret key: 'this is my secret key which is hard to guess, i should change this'

2021-04-28 16:25:37,671 /home/ec2-user/psiturk_2/local/lib64/python2.7/site-packages/psiturk/psiturk_js/psiturk.js

2021-04-28 16:25:37,673 Secret key: 'this is my secret key which is hard to guess, i should change this'

2021-04-28 16:25:37,685 /home/ec2-user/psiturk_2/local/lib64/python2.7/site-packages/psiturk/psiturk_js/psiturk.js

[2021-04-28 16:25:58 +0000] [20847] [DEBUG] Closing connection.

[2021-04-28 16:26:03 +0000] [20847] [DEBUG] Closing connection.

[2021-04-28 16:26:04 +0000] [20847] [DEBUG] Closing connection.

[2021-04-28 16:26:04 +0000] [20845] [DEBUG] Closing connection.

[2021-04-28 16:26:04 +0000] [20845] [DEBUG] GET /ppid

[2021-04-28 16:26:04 +0000] [20845] [DEBUG] Closing connection.

[2021-04-28 16:26:04 +0000] [20845] [INFO] Parent changed, shutting down: <Worker 20845>

[2021-04-28 16:26:04 +0000] [20845] [INFO] Worker exiting (pid: 20845)

[2021-04-28 16:26:05 +0000] [20847] [DEBUG] Closing connection.

[2021-04-28 16:26:05 +0000] [20847] [INFO] Parent changed, shutting down: <Worker 20847>

[2021-04-28 16:26:05 +0000] [20847] [INFO] Worker exiting (pid: 20847)

[2021-04-28 16:26:06 +0000] [20846] [DEBUG] Closing connection.

[2021-04-28 16:26:06 +0000] [20846] [INFO] Parent changed, shutting down: <Worker 20846>

[2021-04-28 16:26:06 +0000] [20846] [INFO] Worker exiting (pid: 20846)

~~~

[Ari Beller]

Hi all.

An update. I haven't exactly isolated the bug, but I did find a working solution. Our templates seem to be out of date with the most recent defaults. We've been carrying them over from old projects for a while. Following your advice to look at the ad.html file, I went ahead and replaced ad.html in my project with the one from the demo project. The hits now post and I've been able to collect some initial data.

If anyone would like to track this bug down further I've attached the old ad.html file that we are no longer using.

Thanks for all your suggestions. Very much appreciated!

Ari

[Ari Beller]

Yes that's right. I set up the demo project with psiturk 2.3.12. Then I copied ad.html from that project over to our project.

Thanks again Dave for your assistance.

Ari

On Wed, Apr 28, 2021 at 8:04 PM Dave Eargle <da...@daveeargle.com> wrote:

Thanks for reporting back! It's frustrating how little visibility we have into what's breaking it, into what is matching their regex, which could change again at any time. 

I assume you mean that you copied an ad.html from the most recent psiturk 2.x, because the 3.x one looks a lot different since it doesn't ever get uploaded to an ad server database. Just want to call that out for anyone looking at this thread.

To view this discussion on the web visit https://groups.google.com/d/msgid/psiturk/0b01831a-fb16-40b5-a257-139202cca85cn%40googlegroups.com.