Just a clarification about the price
GiL
To interramp.com
Are the changes about the time online going to happen now or in the nextt
cycle? The las time you guys decreased the per hour charge it didn't happen un
the next billing period.
-------: :-------
\ ------__________------ /
> <
/ gils...@interramp.com \
-------: :-------
------__________------
InterRamp Support
Yes the new change in billing will not take affect until
your next billing cycle begins.
Therefore if your billing cycle starts on the 28th of the month.
The new pricing plan will not take affect for you until Aug. 28th.
Mike
InterRamp Support
GiL
Too late. I already used three hundred million hours thinking that it was
active already. Well, I guess I won't call until next year. Hopefully by then
my bill will be paid :-D.
Owen Mitz
In article <4060d7$k...@usenet1.interramp.com>, sup...@interramp.com
says...
>
>Hello,
>
> Yes the new change in billing will not take affect until
>your next billing cycle begins.
>
>Therefore if your billing cycle starts on the 28th of the month.
>The new pricing plan will not take affect for you until Aug. 28th.
>
>Mike
>InterRamp Support
>
>
>In article <403b3i$4...@usenet1.interramp.com>, gils...@interramp.com
(GiL) says
>:
>>
>>
>>To interramp.com
>>
>>Are the changes about the time online going to happen now or in the
nextt
>>cycle? The las time you guys decreased the per hour charge it didn't
happen un
>>the next billing period.
>>
>>
>> -------: :-------
>> \ ------__________------ /
>> > <
>> / gils...@interramp.com \
>> -------: :-------
>> ------__________------
>>
Mike,
PSI's Official Announcement did not indicate anything other than the new
pricing begins on Aug 1. (A copy provided below). I have assumed, and
am proceding as if I will have 29 hours of Prime Time in Aug and
unlimited hours of not-(ready for)-prime time for $29. Anything else
would constitute fraud on PSI's part.
Owen
--
/********************************************************************\
|Owen Mitz, President, Somerset Systems, Inc. (301)-657-3393 |
|Specializing in Imaging, Optical Publishing, BPR and Large Databases|
\********************************************************************/
Hello
Effective August 1, 1995, PSINet is pleased to announce new pricing for
InterRamp users. Current InterRamp users enrolled in the $29/29 hours
program
will receive over 400 FREE hours each month.
* Users of $29/29 hours program will receive 29 Prime Time hours. Prime
Time
is Monday through Friday, 8 a.m. to 11 p.m., local time at the point
where you
connect to the PSINet network.
* InterRamp users of the $29/29 hours program will have ** unlimited **
InterRamp access during Non-Prime Time hours. Non-Prime is 11 p.m.
through 8
a.m. Monday through Friday, Saturday and Sunday ALL DAY.
* Users enrolled in the $9/9 hours InterRamp program can easily switch
to
this $29/29 hour plan by going to the "Support" section of the InterRamp
Users
Home Page: http://www.interramp.com and changing plans on the Web.
* Pricing for $9/9 hours program and a $1.50 an hour for each additional
hour
of usage will remain the same. This usage program is still the most
competitive on the Internet.
* Pricing is good through December 31, 1995.
If you have any questions please contact us at InterRamp Customer Support
by
sending email to sup...@interramp.com or call us at (717) 770-1701,
(518) 286-1100, or (703) 904-8307.
Thanks.
Alyson Willsie
InterRamp Support
Gilsanty
>There is no need for you to apologize to us. There was
>never any
>confusion on the part of your customers, only that which
>was in your own
>minds. Your original announcement was perfectly clear.
>We are glad that
>you (read Corporate you) were able to understand what you
>had told us.
>Keep up the good work.
>A continually satisfied customer...
>Owen.
You just don't give up, Mr. Mitz. And I think its great. I
was about to explode
but you are more refine. INTERRAMPERS...UNITED...WILL
NEVER BE DISCONNECTED?!
Well, now we can move along.
________ ________
\ (______ ______) /
> V | (________________________) | D <
/______| O | | I |______\
|_____| Gils...@interramp.com |_____|
|________________________|
Owen Mitz
In article <406mcp$2...@usenet1.interramp.com>,
Some...@interramp.com
says...
>
>
>In article <4060d7$k...@usenet1.interramp.com>,
sup...@interramp.com
>says...
>>
>>Hello,
>>
>> Yes the new change in billing will not take
affect until
>>your next billing cycle begins.
>>
>>Therefore if your billing cycle starts on the 28th of
the month.
>>The new pricing plan will not take affect for you until
Aug. 28th.
>>
>>Mike
>>InterRamp Support
>>
Hello -
In response to customer demand regarding the newly
introduced
Primetime/Non-Primetime Pricing for our $29/month
customers,
we have instituted the benefits of the new pricing plan
almost
a full month early.
Under this revision of our new Primetime/Non-Primetime
Pricing
plan, if you are on the $29/month plan and if your
anniversary
date falls between today, August 9 and August 31, your
August
bill will reflect the new pricing for usage incurred after
August 1.
According to the initially announced pricing plan, the new
pricing
would not have been reflected until your September bill
for
usage between your August and September anniversary dates.
We apologize for any confusion that our initial
announcement
created.
Thanks.
Alyson Willsie
Director of Individual Support
...........................................................
..........
Alyson,