Re: Driver Bluetooth Windows 7 64 Bit Intel
Ania Cozzolino
I am having problems with Bluetooth on my pc not even being visible to turn off and on, it's not showing up in the device manager but if I go to & apps and features it shows there is a driver installed but nothing showing up. When I originally had my PC running on windows 11 my bluetooth was there and working since doing updates that DST has told me to do I performed the latest for my bluetooth to disappear completely.
I have a Intel(R) Wi-Fi 6E AX210 160MHz driver installed for my wireless however no matter what combination I have tried whether it was a fresh install of the drivers (removing them, restarting computer with no internet connection and then installing the drivers manually) which failed and the DST is showing my device drivers as up to date. I have also tried rolling back the driver which did not work and I really do not want to have to fresh rebuild my entire operating system already but I am getting to a loss on how to resolve this.
In this case, we would recommend first checking the BIOS settings in case there is an option related to the Bluetooth that might be disabled or Off. For this task, we recommend reviewing your computer's User Manual or contacting ASUS* Support for proper assistance.
If such as Bluetooth setting is Enabled/On, we recommend trying a clean installation of both Bluetooth and Wireless drivers. The driver or software for your Intel component might have been changed or replaced by the computer manufacturer, therefore, we recommend trying this first with the customized drivers from Asus* website. Please download and save the following drivers:
I have tried these steps however it seems that every time I uninstalled the driver it wouldn't remove, when it finally removed and stayed removed from the device manager I restarted and checked it hadn't reappeared which it had not, I tried to install the ASUS drivers to which did not even appear to install the devices whatsoever. It literally did nothing when trying to run and running it as administrator. I even restarted the computer to check they didn't need a restart.
I then tried the fresh install of the Intel drivers as advised as the secondary drivers to install. The Bluetooth driver seemed to install however is still not displaying in the device manager (please see attached screenshot of the device manager (this is set to show hidden devices too)) yet it shows installed on the Apps and features (please see attached apps & features) I then tried to reinstall the WIFI driver and it keeps failing to install and no longer lists the device in the device manager.
4- Check Device Manager, if you see entries regarding Wireless and Bluetooth, try to manually remove the drivers following the Clean installation articles: (if you don't see these entries, skip to the next step)
I tried the above as asked nether the less and still neither device works. Looking at my device manager now it appears that only one of my 2 ethernet ports are functioning properly too. (Please see attached ethernet port error.png).
I first of all disconnected from the internet and removed all the intel software listed above with discarding the settings (please see attached apps&features.png) I then rebooted the computer and opened device manager and removed all the wireless drivers and bluetooth drivers until they had completely disappeared and did not show up again. I then cleared all temporary files using check disk and the system temporary files too.
I then restarted my computer and attempted to install the ASUS drivers which did nothing, I then went into device manager and manually added the device driver which gave the following results (please see bluetoothinstall.png). I checked device manager and saw no bluetooth still but decided to try the wireless install which gave the following results (please see WI-FI install.png). however nothing appeared in the device manager after scanning for hardware changes still nothing so I restarted the computer.
I then opened device manager again and noticed that it has installed the device as a "network controller" listed under the other devices (please see attached Other.png) category. I then uninstalled this and repeated the process this time for the intel drivers to which has done the exact same and has now left my ethernet driver showing the above mentioned image ethernet port error.png
When you restarted the computer, did you have internet access completely disabled? If not, you are going to have Windows Update step in and install the same junk as before. You need to ensure this that you have no internet connection until after you have manually installed the various driver packages that you have downloaded.
After reviewing this, the best action is to contact the computer manufacturer (OEM) for more assistance since this seems to be related to hardware issues and may need a further inspection from your OEM. However, before that, you may try the following suggestions.
There is a good chance though that the card may just be burned out. I have to replace mine more than I should. It gets too hot sometimes. That model does not come with a heat sink so 80% shot that it fried itself. It happens but you shouldn't have to worry about it shorting out your PCI lane. Grab a replacement with maybe a heat sink or a fan or do what I do and install it under the graphics card fan to use it's cooling fan (yes, still warm but not hot) to regulate temps.
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hi! I have an Inspiron 7501 and i've noticed this error in the bluetooth Device Manager windows : This device has failed and is undergoing a reset. (Code 54). In fact, it happens that my bluetooth mice stop working when this error accurs. Restarting the system solved the problem only temporary. Someone knows a solution?
Having the same problem on my XPS 15. Just started a few weeks ago and seems to be getting worse. I tried uninstalling the Intel Bluetooth and reinstalling, but this did not help. Hopefully we get some answers soon.
Have the same issue with a Precision 5560. Latest Win11 build. Tested different Intel drivers 22.190.0.2 and 22.140.0.4 but no difference. Bluetooth works for x-couple of minutes and then stops working. Reboot fixes the isses temp...
I am having the same problem with my Dell XPS 15 9510 that is just a little more than a year old. I can not use any bluetooth devices with the laptop, (mouse, headset, speaker, etc.) and in the windows device manager when selecting properties it says: "This device has failed and is undergoing a reset. (Code 54)" as device status. Hopefully Dell support can help find a solution, or fix it in a driver update.
I am having the same issue with my Dell Precision M5550. I am constantly getting "This device has failed and is undergoing a reset. (Code 54)" error on Intel Wireless Bluetooth adapter. Sometimes a reboot solves the issue for several minutes but after several minutes of use the device stops working. I hope this is a software issue and can be solved with a new driver update.
I am having this issue also, everything appears to be up to date but devices aren't working and error code 54 showing on Bluetooth device - Dell XPS 9510. Restarting not solving anything for me, not found a solution yet.
I updated my Bluetooth driver via Windows update, and in the middle of the update, my mouse stopped working. "Devices" in settings said Bluetooth was turned off, but there was no way to turn it on. I checked Device Manager, and there is no Bluetooth device available. However, there is an "Unknown USB Device (Device Descriptor Request Failed)".
I tried uninstalling the drivers and updating to 22.200.0 from the Intel website, but to no avail. I was also unable to rollback the driver version. Windows Bluetooth troubleshooter also fails to find a Bluetooth device.
Power cycling didn't have any effect. I switched to a wired mouse and reconnected my Bluetooth mouse through a Logitech unifying receiver, so I am able to interact with the computer, but I'm still unable to use any other Bluetooth peripherals.
I also tried restarting the Bluetooth Support Service under services.msc. No effect. Also uninstalling the "Unknown USB Device (Device Descriptor Request Failed" from Device Manager just brings the device back later, and I'm unable to manually install a driver for it. Platform is Windows 10 64 bit.
Done all the troubleshooting I can find on-line with no luck. I think I'm going to physically remove the AX200 card, reboot then uninstall everything I can find relating to it, and then re-install as it was working perfectly for the past several years. What a pain!
OK kudos for this needs to go to ... this is total voodoo but I had exactly the same problem with Asus ROG Strix X570-E Gaming motherboard ... added and removed various versions of driver, disabled and reenabled bluetooth in bios etc. etc. etc - tearing my hair out until this weird fix really did fix it ... so my final steps were:
Well I'm bowled over! This worked for me! BT is back and working fine. I guess the soft re-start they do is not enough and making sure all the power has dissipated from the MB is what seems to be needed.
I have a question!
I been hearing about this power supply solution but it seems to work for PC's or laptops where you can remove the battery.
I have an Asus X571GT where you can't simply remove the battery.
Will holding down this power button solution work as well? It doesn't factory reset anything right?