Thisarticle describes common issues that may prevent BitLocker from behaving as expected when a drive is recovered, or that may cause BitLocker to start recovery unexpectedly. The article also provides guidance to address these issues.
The hard disk of a Windows 11 or Windows 10 laptop has to be recovered. The disk was encrypted by using BitLocker Driver Encryption. However, the BitLocker recovery password wasn't backed up, and the usual user of the laptop isn't available to provide the password.
This issue occurs because the Windows Boot Manager can't process touch-input during the pre-boot phase of startup. If Boot Manager detects that the device is a tablet, it redirects the startup process to the Windows Recovery Environment (WinRE), which can process touch-input.
If WindowsRE detects the TPM protector on the hard disk, it does a PCR reseal. However, the manage-bde.exe -forcerecovery command deletes the TPM protectors on the hard disk. Therefore, WinRE can't reseal the PCRs. This failure triggers an infinite BitLocker recovery cycle and prevents Windows from starting.
A Surface device has BitLocker drive encryption turned on. The firmware of the Surface's TPM is updated or an update that changes the signature of the system firmware is installed. For example, the Surface TPM (IFX) update is installed.
This issue occurs if the Surface device TPM is configured to use Platform Configuration Register (PCR) values other than the default values of PCR 7 and PCR 11. For example, the following settings can configure the TPM this way:
Devices that support Connected Standby (also known as InstantGO or Always On, Always Connected PCs), including Surface devices, must use PCR 7 of the TPM. In its default configuration on such systems, BitLocker binds to PCR 7 and PCR 11 if PCR 7 and Secure Boot are correctly configured. For more information, see the BitLocker Group Policy Settings: About the Platform Configuration Register (PCR).
If a TPM or UEFI update has been installed and the Surface device can't start, even if the correct BitLocker recovery password has been entered, the ability to start can be restored by using the BitLocker recovery password and a Surface recovery image to remove the TPM protectors from the boot drive.
Obtain the BitLocker recovery password from the Surface user's Microsoft.com account. If BitLocker is managed by a different method, such as Microsoft BitLocker Administration and Monitoring (MBAM), Configuration Manager BitLocker Management, or Intune, contact the administrator for help.
After the TPM protectors are disabled, BitLocker drive encryption no longer protects the device. To re-enable BitLocker drive encryption, select Start, type Manage BitLocker, and then press Enter. Follow the steps to encrypt the drive.
To recover data from the Surface device if Windows doesn't start, follow steps 1 through 5 of the section Step 1: Disable the TPM protectors on the boot drive to get to a Command Prompt window. Once a Command Prompt window is open, follow these steps:
In this command, is the BitLocker recovery password that was obtained in Step 1 of the section Step 1: Disable the TPM protectors on the boot drive, and is the drive letter that is assigned to the operating system drive.
TPM and UEFI firmware updates may require multiple restarts while they install. To keep BitLocker suspended during this process, the PowerShell cmdlet Suspend-BitLocker must be used and the Reboot Count parameter must be set to either of the following values:
2 or greater: This value sets the number of times the device will restart before BitLocker Device Encryption resumes. For example, setting the value to 2 will cause BitLocker to resume after the device restarts twice.
0: This value suspends BitLocker Drive Encryption indefinitely. To resume BitLocker, the PowerShell cmdlet Resume-BitLocker or another mechanism needs to be used to resume BitLocker protection.
A device uses TPM 1.2 and runs Windows 10, version 1809. The device also uses Virtualization-based Security features such as Device Guard and Credential Guard. Every time the device is started, the device enters BitLocker Recovery mode and an error message similar to the following error message is displayed:
BitLocker is a function of the Windows operating system. If you are using Bitlocker, then you will encounter many of the same problems. The main and most common one is that Bitlocker keeps asking for a recovery key. The problem where the BitLocker keeps asking for a recovery key has many solutions. Follow us to stop BitLocker keeps asking for the recovery key.
Why BitLocker keeps asking for a recovery key. What is the reason behind it? Occasionally, Bitlocker allows users to encrypt hard drives. Moreover, some of the encryption algorithms make the configuration possible for fixed data drives and removable data drives. Sometimes, all of a sudden, the BitLocker starts asking for a recovery key, which is caused by the following reasons:
Some users face the Bitlocker Password Prompt Screen problem. In this case, you might have a problem with BIOS. If you want to update the BIOS system, then check the step-by-step instructions on the motherboard manual of your system.
Open Start and type Update in the search and then click on the "Check for Updates". If there is an update available, then click on the download or download and install button. Afterward, the Windows OS will start updating.
Well, you never know if the problem of Bitlocker keeps asking for a recovery key is going to be resolved or not. But here is the pro tip: if the solution didn't work, the best way to recover all your data from the Bitlocker is to use Tenorshare 4DDiG data recovery software. So, before repairing the problematic device, always make sure to backup your BitLocker drive data because no one can guarantee that you won't lose or the file won't be corrupted during the process. If unfortunately, you lose data due to this BitLocker error, just free try Tenorshare 4DDiG to get them back.
In addition, Bitlocker drives encryption, which allows all users to encrypt hard drives to keep all the system data secure. The encryption is actually an algorithm that makes it possible to configure the group policy setting to remove data drives and operating system drives.
It is a 48-digit numerical password key that is used to unlock your encrypted BitLocker.They ask for a key when the user triggers the BitLocker. The key is automatically generated during the BitLocker installation.
There are diverse places where you can find your BitLocker key. It depends on the choice made during the activation of the BitLocker. It could be in your Microsoft profile, a USB flash drive, the.txt file, etc.
A Bitlocker asking for a recovery key is a pain in the head. There is a 99% chance that the issue will be solved with these solutions. But before doing anything, just for sure to make a backup from the bitlocker encrypted drive since you could lose the data while trying the solution. To recover data from BitLocker encrypted drives, we recommend you using Tenorshare 4DDiG data recovery software.
I have a blue screen error which prompts for the bit locker recovery code which I do not have. I barely use this laptop. HP ENVY X360m I am unable to access the serial number but read the very fine print on back of laptop.
I would bet money this machine originated on a windows network that had a microsoft domain on it. Probably it used a 4 digit key to boot or something. Somehow you got ahold of it - someone sold it to you or something - and you used it for a while using the code until something changed on the PC Any change can trigger a bitlocker code request, even changing a bios setting, and once they start requesting the full code that's it.
In a microsoft domain with bitlocker machines there's a special place in the directory that bitlocker codes are stored. The admin can pull them out of there and enter them into the PC if this starts happening.
Solutions: To resolve BitLocker encryption failure, verify the TPM configuration, check the hard drive for errors, and ensure that the operating system is up to date. In some cases, it may be necessary to reformat the hard drive to meet BitLocker requirements.
Solutions: To resolve BitLocker suspension, reconnect the hard drive to the computer, and then unlock the drive using the BitLocker recovery key. If the issue is related to changes in the operating system or hardware, verify that the TPM is properly configured, and that the BitLocker configuration is set up correctly.
Solutions: To resolve BitLocker recovery key issues, try to locate the recovery key, store it in a secure location, and regularly back up the key to prevent loss. If the recovery key is lost, it may be necessary to reformat the hard drive and start the encryption process from scratch.
Solutions: To resolve issues with enabling BitLocker, verify the TPM configuration, check the hard drive for errors, and ensure that the operating system is up to date. Also, ensure that the BitLocker configuration is set up correctly and meets the requirements for encryption.
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BitLocker is a full volume encryption feature for Microsoft Windows systems. In general, it is very easy to encrypt and decrypt a drive with BitLocker. However, every time you start Windows 10, BitLocker keeps asking for a recovery key at startup, which is very frustrating. In this article, we'll tell you what a BitLocker recovery key is, why it keeps asking for a recovery key, and how to fix it with some simple methods.
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