Print Spooler Crashing Server 2019

[Jomega Gibson]

I ran across Microsoft's Application Verifier but am unsure whether this will provide the information I'm looking for. I also want to minimize disruption to the client. Print Spooler is currently set to always restart upon a crash, and it does so every time with no noticeable impact to print services. If I have Application Verifier monitor the Print Spooler and related processes, will Application Verifier stop Print Spooler from rebooting when it crashes? The crashing doesn't occur often enough for me to watch for a crash and manually restart the Print Spooler.

When you will know the one that bug, start by validating that your print driver are in Isolated Mode. Such mode isolate the driver, thus when it fail only the print queue related to that driver fail and it recover.

Not a fix, per se, but something I did when we had similar issues on an old 2012R2 Terminal Server, was to add a task to the Task Scheduler to restart the spooler every day at a set time. It was a simple batch file something like:

Building from scratch is a last resort, with over 200 printers it would be a tedious task as I would not want to import the printers from the troublesome server. It may have to happen, I was just hoping for some way to isolate what driver is causing the issue. May just be wishful thinking though.

I have a print server running on a VM using Server 2008 R2. The clients ar all HP Dc7900s, with Office 2010. They are printing to an HP4014n, as well as a RICOH 6001. More than occasionally, the printers read offline. If I go into the services on the individual client and restart the spooler then the printers come online. Why does the spooler keep stopping and how can I prenvent it from happening so often?

A Print Spooler crash, 99% of the time happens because of a Vendor Printer Driver. The best way to determine the cause of crash of Print Spooler is to catch a process dump of Print Spooler and using Windbg (Windows Debugger) to analyze.

After your response this morning I did some google delving, found that exact papercut article and disabled bidirectional support. Haven't seen a print spooler crash since 6:30ish AM this morning! When prior to disabling bidirectional support, the spooler was crashing every couple of hours.

So how do we fix this issue then ? there is no solution mentioned in the thread.. The Bidirectional checkbox is already unchecked in all our printers.. We have 700+ printers configured.. Please help..

Should we move to windows 2016 ? as this thread talks about 2019 and we are using 2019.. Also i found a blog which mentions abt disabling SNMP for the printers.. Can you check this and let me know if this can help.. Thanks

None of us truly believe IT fairies exist. But most of will swear that IT goblins are real! IT goblins are those issues that seem sporadic, spontaneous, and almost impossible to pinpoint the root cause. And it feels like print servers are the ideal nesting ground for these IT goblins.

One of the areas that seem to be the most problematic and hardest to troubleshoot is that of print servers and the spooler service. Though the cause may be hard to pinpoint, the symptoms of a print server spooler crash are obvious!

If this is a once-in-a-while occurrence, and those IT goblins just need to go, then it may be time to take a more targeted approach. Here are some of the more common areas those IT goblins hide when it comes to print spooler in Server 2016 and how to remedy them.

Sometimes the goblins are hiding in rogue print drivers. Some print drivers can cause memory corruption or are incompatible with other drivers that may be loaded on the print server. If you suspect that a bad driver is ultimately resulting in the print spooler not working, you can try one of three things:

So a good area to check for spooler crashes may be watching how many active printer sessions your print environment is establishing with that server. Too many simultaneous sessions will flood the print queue and cause the print spooler to crash. There are workarounds to accommodate additional sessions, but this can involve editing sensitive registry settings. The typical fix for this is to purchase an additional print server. Too bad Microsoft got rid of print server clustering. ?

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The print spooler keeps crashing even though I have tried and re-tried the recommended solutions of a) deleting spooled print jobs, b) going into Services and re-starting the print spooler, c) verifying it is set to start automatically and that the recovery modes are to restart, d) verifying that the RPC is running and dependent, etc. It continues to crash a few moments after manually restarting. Very frustrating.

The printer is working just fine, but the computer just can't seem to find it using wireless access or USB connections. Would appreciate other suggestions for how to solve this. Could it be a driver problem?

The problem began first as not being able to print messages or attachments from Firefox gmail. Initially I could print from WORD. But, now I can't seem to do any printing because the print spooler keeps crashing.

Thanks for taking an interest in the HP Support Forums After reading your post I see that you require assistance regarding issues with printing because of print spooler crashes. It will be a delight to assist you here.

Then download the latest full feature driver from -en/drivers/selfservice/swdetails/hp-officejet-pro-8620-e-all-in-one-printe... and install it on the computer after selecting the correct operating system.

Perform all these steps patiently as it is critical to resolving the issue. Good luck to you. I will keep a watch for your response. Please note that I am not overloading you with steps but instead, giving you more information to work with. We are as eager as you are to get the issue fixed. I request you to perform all these steps till the issue is fixed.

The behavior might be random or could be correlated with high load on the print server. In some cases it may happen when users try to print from a certain application or print to a specific printer. Many times the behavior is completely unrelated to PaperCut, and happens regardless of whether the PaperCut NG/MF services are running.

How can you tell which print driver is causing the trouble? In a separate article we describe how to track down problematic print drivers. If you can track down which driver is causing the trouble, then you might be able to replace it with a different one (there are tens of thousands of print drivers out there) or you can try making some of the configuration changes described below to prevent issues from occurring or limit the impact. This is also a great article to follow anytime you are seeing an application crash when trying to print.

We're on Vantage 8.03.404B sitting on a Progress db. Users are unable to print preview or print native-Vantage reports. We've bounced the server twice, and I've verified that all app servers are up & running.

Hi! There is a big probably that the report are not in cause.... Go to: system management / system monitor/ go to the action menu and select "display all task". Then, go in the report tab and select one of the report. You can then click print preview to see if the old report the person tried to print is visible to you.

Among IT professionals, print servers are notorious for being fickle and unreliable. The level of oversight a print server requires often exceeds any benefit it might bring to your print environment. Their susceptibility to issues like driver conflicts, software incompatibilities, buggy code and stuck queues makes them liabilities, and their lack of transparency coupled with their restrictive administrative controls makes them obstacles to effective print management.

Look for a new print management solution: This is an unconventional step but one that could save you and your organization a lot of time, money and headache. Instead of regularly bracing yourself for the worst and dealing with print server problems like hangs and crashes, you could be enjoying superior ease of management, self-service installation, incredible scalability from minimal infrastructure, robustness toward software incompatibilities and driver conflicts, as well as unprecedented uptime.

PrinterLogic provides the enterprise print management solution that will enable you to eliminate print servers from your print environment while enjoying greater reliability and enhanced, seamlessly integrated functionality like mobile/BYOD and pull printing.

My first instinct was to clear all files out of the spool folder (C:\Windows\System32\spool\PRINTERS). Often these repeated spooler crashes are caused by a print job which bugs out the driver. Not this time. My next move was to reach out to Support to see if anyone installed a new printer that day and to reboot the server. The spooler continued to crash after reboot. But I got a response back from one of the Support Analysts who installed a printer earlier in the afternoon. I had noticed in Event Viewer that she had logged onto the server a few hours earlier. I deleted the printer she had installed, but again no joy. By this time it was well after 5:00. I turned on logging of all print events including informational events in the print server properties. I figured I could then check the logs to see which print job crashed the spooler. I soon came to the realization that the spooler would crash regardless of print activity. It would crash every few minutes even if no jobs were being processed.

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