warrreg onaonah hallona
Eunice Beady
I have HU8550, SEK 3500 set-up. Firmware 1453. Netflix app has been reinstalled. I still get the "cannot play title at this time" message on every title. Netflix works fine on all other devices in my house. Any ideas?
So the solution is for Samsung to assign an employee to each Samsung smart TV that's ever been sold. This employee would be responsible for rebooting his or her assigned TV every time the app locks up. TV mounted on the wall? No problem. Samsung employee will take it down, unplug/replug it and remount it. TV in an entertainment center? Samsung employee will jockey the TV around to get to the plug.
YES PEOPLE I AGREE WITH TIM. Samsung is evading this whole problem. I will do the same from my end. I live in Trinidad & Tobago. Samsung rep on the island doesn't know either what to do. They want to charge me just for a technician to come look at my TV. My TV is only 4 months old.
This helped me too. Thank you. I almost went crazy trying to get Netflix to open. I actually have second user logins for both Netflix and Foxtel. Neither of these companies honor the second user login on Smart TV. I will not subscribe to them. I use HDMI Cable connected to the Samsung Smart TV and Laptop PC just like I did with my other Sony TV.
Turning the power off, waiting then back on worked for me. Resetting Smarthub never worked because it kept asking me for a pin number I never set up. Just as well. The power on off was much less stressful after trying unsuccessfully to uninstall Netflix and Amazon.
Thanks. I just bought my Samsung Smart TV so I have the "luxury" of returning the thing if it can't be made to "play nice" with Netflix. I've already spent too many hours and headaches trying to communicate with Samsung and Netflix and searching GOOGLE.
I have the same problem, netflix app appears to be part of the samsung firmware on my TV, only app I cannot remove and reinstall I think. I have a Samsung blu ray player too, guess what exactly the same problem with netflix, everything else work fine on both tv and blu ray player except Netflix. Samsung you are about to lose a heap of customers very quickly. Netflix I suggest you get your heads out of the sand and start putting some pressure on samsung to fix their poor quality products or you also are about to lose a heap of customers next month. By the way Stan and all other apps work fine. The Samsung bluray ray player when won't connect to netflix, I can check network it checks and connects to 3 out of the 4 netflix servers but won't connect to server 3 and that's the problem.
Samsung has not updated the netflix app in thier tv and blue ray firmwares and is running an old netflix app. But alot of samsung devices you cannot unis tall and reinstall the app. Samsung has to do a firmware update. I have contacted samsung service who remotely connected to my TV, but could not fix the problem, they were going to escalate the problem and they would ring back in 24 hours. That was 3 days ago and nothing from samsung. Samsung has no idea of customer service at all.
Netflix and Amazon Video both will not play any titles on either of our Samsung TVs for at least the past month. We have no problem watching on our laptops, phones, iPads, or on our Sony TV or through the Xbox. Just went through the long process of having a Samsung rep access the TV remotely, including restoring the TV to factory settings and restarting the SmartHub. Nothing worked. They are telling me someone will contact me in 2 days, but after seeing this 41-page thread, I'm not sure that will ever happen. This is a known problem that Samsung isn't addressing quickly enough. The rep on my chat should have been aware of this issue and that there is currently no resolution.
Ever start watching a movie and then pause it because you have to leave home? You don't have to leave your Netflix movies in the middle anymore. Now you can watch the whole thing, anywhere, with the Netflix mobile app. This lets you view movies and TV shows on a smartphone or tablet. The best part? There's no extra charge, as long as you already subscribe to Netflix. The catch? You've got to have the right phone or tablet.
Android, Apple, and Windows 7 mobile-device owners can all access the Netflix mobile app. However, the application has come under fire lately for its relatively limited Android release. Only a handful of Android systems can support the Netflix streaming so far [source: Broida]. Netflix says it's working fast to bring video streaming to more mobile systems, but it's hampered by the lack of standardized streaming playback features across Android phones [source: Netflix].
The company has been releasing limited apps for years. As early as 2009, you could manage your queues from your mobile device and watch video previews [source: Pasch]. But it wasn't until 2010 that you could actually view a full-length feature or TV show on your iPad, iPhone, or iPod Touch. Since then, Netflix competitor Hulu has released a similar application for its "Plus" subscribers [source: Hulu].
To download Netflix Mobile, just search for the app in the Android Marketplace, Apple iTunes Store, or Windows Phone 7 Marketplace. Log in with your existing Netflix username and password, and instantly stream movies already listed in your Instant Queue. You can download the app without being a subscriber, but it won't do anything. In that case, try the company's free month-long trial to see if you like the service.
If you have a Droid, check Netflix's database of devices to see if your system is compatible. The reason for the exclusivity is that Android phones are "fragmented," which basically means phone manufacturers and carriers have customized so many types of Androids that each one needs its own app [source: Krazit]. Each app takes time to develop and Netflix is working on this. Apple and Windows users have total integration, or zero variance in their mobile systems. Total integration lets every Apple product (iPad, iPhone, iPod Touch) and Window 7 Phone access any apps launched for them.
Another thing to watch out for is a device limit. While Netflix lets you register up to 50 devices per account, only six can be active at one time. So the more phones and tablets you activate, the fewer computers, DVD players, and streaming boxes (like Roku) you'll be able to use at home. If you have the most comprehensive Netflix subscription (currently $51.98 per month for unlimited streaming and DVDs, eight at a time) up to four mobile devices can stream simultaneously. But lesser subscriptions allow only one or two devices to stream at a time [source: Netflix].
In fact, the only thing Netflix Mobile compromises is size: tiny buttons and a small screen you can't comfortably share during a whole movie [source: Ackerman]. All other features are the same. You'll get the same streaming selections you would find on the Netflix website. (These are limited compared to what you can get via DVDs.) You can start movies from where you left off and buffering is quick. Streaming quality is high and controlled by easy-to-understand buttons.
You will want to make sure your data plan can support the strong demands of streaming. Streaming video does eat up a lot of data, so check with your phone provider to ensure you're not stuck with fees for going over your limit. Streaming a two-hour movie from Netflix will use around 300 megabytes of data [source: Miller].
One thing you'll definitely like is the precautions Netflix has taken to ensure streaming security. This has actually caused some of the delay in releasing new Android app versions, because Netflix has had to customize security on each version [source: Boulton]. So far, it seems the biggest complaint about the app is the delay in getting it to every device.
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