Get Emails (v3)

[Shantelle Wenske]

Igot a report in today that a flow a user setup ages ago had stopped working at the end of last week, and then realised one of mine had too. The flow log was showing success but no emails were coming out. Another flow I had was working fine - but that was set to use Send an email (V2) amongst the Office 365 Outlook stuff. So I changed my affected flow to use V2 and it sprang straight into life.

I am seeing this exact same issue intermittently. I have direct access to our spam software so I can see that no email from micr...@powerapps.com in the cases where the email alerts are missing. This happened week before last all day on friday but then Monday the alerts were delivered normally, now I am getting off and on reports of the notifications v3 not working again. We have about a dozen flows using V3 notifications and they are all randomly not sending the alert but no error in the run history. Many of these flows have been working for over a year and now suddenly they do not. It seems to me there is an issue microsoft is having with sending these notification. Originally I assumed it was some sort of an outage that was resolved but its been randomly happening off and on for the past two week. Let me know if anyone comes up with a solution.

To learn how to use this connector in Power Apps, go to Connect to Office 365 Outlook from Power Apps.Some of operations operate with Graph API. You can find Graph API IP addresses in Office 365 URLs and IP address ranges.

To use this integration, you'll need access to an Office 365 mailbox that has the REST API enabled. To make a connection, select Sign In. You'll be prompted to provide your Office 365 account. Then, follow the instructions to create a connection.

File attachments: Any file, such as a .txt, .jpg, .zip, .pdf, and others. One of the few properties in a file attachment is the base64 encoded content of the file. The latest versions of all triggers support these attachments. EML, MSG, and ICS files should be attached within .zip archives to be available in trigger responses.

Item attachments: Email messages, calendar items, and NDR (Non-Delivery Report) emails that are attached to an email. Item attachments have many properties. These attachments, including NDR emails, are not supported by the connector at the moment. To workaround this issue, you can do the following:

We have a size limit of 1MB per data uri for inline embedded images, i.e. the image cannot be more than 1MB after base64 encoding. This only applies to embedded images inside of the mail body. Bear in mind the size of an image after being converted to a base64 string increases. Depending on the image compression, format, and other characteristics it can increase anywhere between 25% to 50%. For instance, an image of more than 700KB will after being converted to a base 64 string likely exceed the 1MB limit stated above.

If the email is sent outside of the associated organization, the admin should check if the organization has specific rules to reject sending/forwarding emails outside of the associated organization (for example, using SMTP headers). To learn more, go to SMTP headers.

In some rare cases, newly created users get a connection error despite required permissions granted to their accounts. The workaround would be to switch/re-authenticate the shared mailbox connection with the email address and password of the shared mailbox account. This way, the flow should run successfully for all users.

In some circumstances, non-Latin characters won't render as expected when sending an email with an adaptive card inside it. To learn more, go to Known issues with HTML to PDF conversion. As a potential workaround, use the same type of characters in the email subject as used in adaptive card.

In addition to the throttling limits per connection, Office imposes its own limits per inbox. This limit can be reached if the user creates different flows/Logic Apps that target the same inbox. To learn more, go to the Exchange Online limits documentation.

This error will be returned after a request to these external APIs reached the limit: "status": 504, "message": "Request failed. Try again later"Such failed requests will be retried up to four times in Power Automate/Azure Logic Apps (unless the default retry policy is overridden by the user).To learn more about retry policy, go to Handle errors and exceptions in Azure Logic Apps.

The 504 (gateway timeout) status code returned doesn't imply the underlying action was unsuccessful. Due to default retry policy (if applied), the same action can be executed multiple times.For example, if the Send an email action results in a 504 response, and it retries the request, then duplicate emails are possible.

Due to a recent change in the lifecycle of webhook subscriptions, the When a new email arrives (webhook) trigger has been deprecated. While we are working to provide a solution to this, use the When a new email arrives polling trigger instead.

As of May 6, 2020, shared mailbox support was added for certain operations with an optional Mailbox address parameter, which allows you to specify a shared mailbox address for your operation to access. If you were using this operation prior to May 6, 2020, you'll need to explicitly update your operations to specify the shared mailbox address.

For operations that don't support shared mailboxes yet, you can use a workaround with the Invoke an HTTP request action under the HTTP with Microsoft Entra ID connector. When creating a connection for the HTTP with Microsoft Entra ID connector, input text for both Microsoft Entra ID Resource URI and Base Resource URL connection parameters. After it's created, you can go to Outlook mail REST API to set the URL, and optionally the request body to call its shared mailbox APIs. Some of the Outlook functions will only be available on the beta version of Graph API. The HTTP with Microsoft Entra ID connector is a premium connector and won't be available if you are using the free version of Microsoft Power Automate.

Certain triggers and actions have a parameter to control whenever attachments content should be included into the response - Include Attachments. This parameter controls only attachments content, but not the attachments metadata (like Id, Name, Content Type, Size, and Is Inline), which would be included in the response regardless of the parameter value.

This operation gets emails from a folder via graph apis. Please note that filtering related to these fields: To, Cc, To Or Cc, From, Importance, Fetch Only With Attachments, Subject Filter, is performed using first 250 items in a given mail folder. To avoid that limitation you can use 'Search Query' field.

This operation sends an approval email and waits for a response from the recipient. Please refer to the following link regarding the support of actionable messages in different mail clients: -messages/#outlook-version-requirements-for-actionable-messages.

This operation sends an email with multiple options and waits for the recipient to respond back with one of the options. Please refer to the following link regarding the support of actionable messages in different mail clients: -messages/#outlook-version-requirements-for-actionable-messages.

This operation triggers a flow when a new email arrives. It will skip any email that has a total message size greater than the limit put by your Exchange Admin or 50 MB, whichever is less. It may also skip protected emails and emails with invalid body or attachments.

This operation triggers a flow when a new email arrives in a shared mailbox. Your account should have permission to access the mailbox for this operation to succeed. It will skip any email that has a total message size greater than the limit put by your Exchange Admin or 50 MB, whichever is less. It may also skip protected emails and emails with invalid body or attachments.

This operation triggers a flow when a new email mentioning me arrives. It will skip any email that has a total message size greater than the limit put by your Exchange Admin or 50 MB, whichever is less. It may also skip protected emails and emails with invalid body or attachments.

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