Cisco Ip Communicator No Audio Device Found

[Browning Winters]

Itried searching around but i only found old scripts that don't seem to work and also refer to a HKCU:\Software\Microsoft\Windows\CurrentVersion\Applets\Volume Control\ path that doesn't seem to exist anymore.I cant't find any information on the Windows 10 register about this, also I'm not comfortable with fiddling too much with the register if I'm not sure of what i'm doing.

You need to make sure you use the exact name of your audio devices as listed under Playback Devices (right click the sound control in the system tray). It may be easier to rename them under Properties to simpler names, especially if the names clash in any way.

If you really don't want to use a third party tool, here's a diff of a registry key that seems to change when I change my default sound device, it may be of some use to you, but I don't know exactly what it's doing. It's not as simple as a 1 or a 0 to indicate if it's a default, it would seem.

Since Windows 8 (or maybe earlier?) PC's audio configuration is stored in HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\MMDevices\Audio\Render.Under Render there are GUID-named keys, each containing DeviceState dword value at root. But how is it coded?

Here the "Apple Audio Device\Device\Speakers\Render" is my device Command-Line Friendly ID and you can get it from the list by listing all the devices using svcl.exe /scomma or you can use the SouldVolumeView.exe GUI and use the Command-Line Friendly ID.

I use a usb headset for teams/ meetings and calls. When I unplug my headset, Teams defaults to my docking station. When I plug it back in, my docking station remains as default without automatically placing my headset back as default. (My headset is defaulted for all sound devices)

I've found that even after unplugging my docking station and only having my PC speakers and internal microphone as options, Teams will not automatically default back to my headset. It will remain defaulted to my PC speakers and internal microphone.

However, other meeting software like Zoom and Cisco Webex automatically default to my headset (or whatever new sound device is plugged in) each time without me having to disable other sound devices or re-select it from the Zoom/Webex devices menu.

@S_Smith705 I agree. We've seen the same thing here. When I dock, or even plug into a monitor via HDMI and it has speakers, it defaults to other devices despite me settings my local as default (through settings in Windows). I'm constantly going into the settings in Teams to make my laptop devices default for both speaker and microphone. No matter how I toggle them, it does what it wants and won't remember my default changes when I dock and move around with other peripherals.

Microsoft Teams always selects the wrong audio device for me too on my Windows 10 machine. I use a Yeti Nano microphone. Teams selects the Yeti Nano as the microphone (good) but then also selects it as the speaker too (bad). Every time I open Teams I must go to settings and change the speaker to a speaker. There is no way to save the "Custom configuration". Why doesn't Microsoft fix this bug? Teams should never select a microphone (Yeti Nano) to be a speaker. Yeti is among the most popular microphone brands. Please fix the bug or tell me how to fix it. Thank you.

@Peter_Cramton It does that because the Yeti products have an in-mic monitoring port for headphones and it figures you'll want to use one interface for your audio.

However, that's also Micro$oft Teams trying to be smarter than it's user. If we have a default setup, we should be able to set that as a default and have only that setup be used. Especially on something where you can receive a call at a moment's notice, and then need to fumble to get your headset on and the right Mic interface selected. And if the program has defaulted to some other interface because Teams is monitoring the interfaces, and your headset or mic decided to go to sleep or is being used by another application, it takes sometimes RESTARTING TEAMS to get it to play ball with my setup.

There is no reason why in 2021 we should be begging M$FT to implement a default device override for our equipment. You'd think all the niggling foibles of a badly designed Slack wannabe would become very well broadcast during a Pandemic where WFH is necessary. I feel like the whole Micro$oft Teams Dev Team uses Discord instead of their own product, because if they actually had done so this past year, we'd see improvements out the yin yang.

But instead we got the stupid everyone sitting in seats facing the same direction aka F*cking Stupid Stadium layout... and pop out chats. And that's it.

No native notifications for either platform. No better Mac Compatability. No Video bandwidth modifications. No default settings for devices you want to use for your Teams experience.

I'd say go post the issue on UserVoice, but that is equally pointless. The large faceless company will tell you what you need and when you need it, and nevermind those posts with thousands of votes asking for basic QOL improvements on the goddamn notification interface: They need to give us Emoji instead! For the workplace! Not functionality!

Microsoft Teams is the dissapointing poser of a younger brother to Skype, who wants to emulate Slack, try and play on the same level as Discord, but all the normal productivity chat apps just laugh at Teams while it gets its rich daddy to buy its way into every business using a Microsoft Platform.

I'm kinda glad that Zoom is kicking its **bleep** everyday.

hi microsoft moderators, is this forum moderated? where we are with this new functionality please? can you update us please or provide estimate when we can see this function live? we need this simple function as other programs zoom , webex etc have it and we rely on that. now we need to go specifically to ms team to change sound source. in our company i will vote to stop using ms team and use other solutions if there is no plan to add this to ms teams.

We have 3 Zoom Room's (2 using Yealink A20 video conferencing systems - bar and tablet), and the other is on a PC. The PC one is fine, but the 2 Yealink A20's both have the message pictured (and the subject of this post).

All are on the latest firmware and it will not let me do any meetings either between them or externally. Even if I just do 'Meet Now' with no invitees I get the error 'Some of your Zoom Rooms Devices need to be upgraded to join this meeting. Please contact IT for assistance'

We have a pretty simple setup - the G7500 with a single EagleEye IV camera. We get audio from an external mixer via the audio input (no mic), use an HDMI TV for video out, and control the room with an Android device. Our Android device is running Room Controller app version 5.14.5

Apparently we had some iPad devices that were still associated with each Room. Upgrading them is not an option for various reasons. We removed them completely from the Zoom account and are able to control the room from the Windows and Android apps now.

All five our Zoom Rooms melted down today. Three Windows PC rooms and two running Mac OS. All of the Rooms are running iPad controllers and iPad scheduling displays. I've literally been fixing these rooms for the past 5 hours now. I've upgraded everything upgradable (OS, apps, iPad IOS). Rebooted dozens of times. Signed devices out then re-activated. The rooms will work on the first couple of tests, then after roughly 20 minutes they can no longer join meetings. In the rooms with PCs, the desktop app crashes and to get it to work again I have to sign out, reboot the computer then re-activate. We've had these rooms for almost 4 years now, and although not perfect, they have never behaved this way. Someone at Zoom needs to address this and at the very least post a community bulletin because I'm about ready to ditch Zoom rooms entirely and look for some other solution. This is unacceptable.

I agree. I have the Pro version and it will not let me use the service because it says I need to update. I tried to update the software and it didn't work. This is really frustrating and embarrassing to a high tech company like Zoom.

For the two rooms running Mac OS, I've found they are stable (at least so far), but you have upgrade IOS on the controller and scheduler (if you're running one) as well as the Zoom apps. For the rooms running PC, currently the desktop app crashes every time I attempt to join a zoom meeting.

Following up as we were able to get this resolved today but it came down to our schedulers being out of the date. We had to get the iPads that we used as the scheduler connected to the app store -> download updated Zoom Room app -> sign it via activation code / paring key and that fixed our problems.

We use the iPads as schedulers but have the Poly x30 / Poly x50 and x80 paired with either a poly trio as the controller or a poly touch. For Poly's you have to visit the ip address of the appliance and controller and sign into the web based GUI to update it's firmware. You need to do that both for the appliance and controller. Once updated, sign them back into the ZoomRoom account. Then visit zoom.us -> admin -> Zoom Room -> find your Room -> you should have an update prompt for latest app version of the firmware for the appliance and controller.

@Anonymous are you able to help with this at all? We're paying hundreds of dollars to you and we cannot use the service we've paid for. This is a widespread issue it seems from this post and others and there is no direction on how to resolve this from you.

Anyway, we have a fleet of older Mac Minis talking to a variety of iPads. All the software appears to meet the minimum version requirements, but these older Mac Minis are slow and top out at Monterey so I may try buying a new Mac Mini to see what happens.

after updated to the last firmware on the CP960 (and updated the android version) everything back to the normal BUT unfortunately the UI as change and is hard to said but the original from yeanlink it looks better for the users than the regular zoom home screen.

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