Re: Android Iphone Whatsapp
Roseline Dyba
here is what I did to get past this error. After retrying several times, instead of cancelling the transfer, I restarted iPhone using the power and volume buttons. Once the iPhone restarted, I opened WhatsApp again and the import page showed up again. i clicked on Start button to start the import process again. And this time import quickly moved from 0 to 40% and then it started progressing. Attached the screenshot in this response
currently i am facing the same issue.. moving messages stuck at exactly 40%. Anyone got the solution?? I have tried waiting for 2-3 days .. many restarts could not solve this problem. I dont want to loose the whatsapp data
Facing the exact same issue... contacted whatsapp support and they asked me to get in touch with apple support. Its really frustrating as to why everything works well and takes hours together but the last step of moving chat history gets stuck at 40! Kindly provide a solution that works!!!
New iphone user here. Just got a 15 pro max and was consistently getting this error for 2-3 times after factory resetting the phone several times . It was so important to transfer years of my android whatsapp chat history and not being able to do this made me think of returning iphone and continue using android. After I did a restart as mentioned, the issue was fixed and all my chat history was transferred. Thankyou so much for sharing this quick fix.
Thank you so much for sharing your experience with overcoming the WhatsApp chat import issue! Your tip about restarting the iPhone turned out to be a lifesaver for me. I was stuck at the 40% mark with the "unknown error" message and couldn't figure out what to do. After reading your message, I decided to give the restart a shot, and it worked like a charm!
I am in progress of resolution but I have found a way round the issue. Background, I was previously iOS a few years ago, I also received the error at 40%. When I cancelled and retried I was being asked to restore from an old icloud WhatsApp backup from 5 years ago.
I too had the same problem, It was struck at 40%. I have updated Iphone 14pro to the latest version i.e. 16.5.1 and reset the iphone. Tried the same process Move to IOS on my Android phone, and this time it worked. Got all WhatsApp data to the iPhone.
Something went wrong while my iphone was moving chat from android after restarting a reset iphone. It happened at 38% importing progress. Is there any solution to this? Plenty of battery on both devices which were on same 5G wifi. I have been trying the migration for the last 2 years. it never works. It is the closest I could get. Before it had no clue to look for the WhatsApp database. This is very frustrating and I have been carrying an Android phone for Whatsapp in addition to the new iphone for 2 years.
Are you talking about the same error that we faced during whatsapp chat imports? How did you workaround with that error? What next steps did you follow to fully transfer your chats? Any help around this issue is greatly appreciated. Thanks in advance
Thank you for using Apple Support Communities. Looks like you're getting prompted an error message when transferring your WhatsApp data. If so, we'd like to point you in the right direction for help. We recommend that you review and follow some of the suggested steps listed in WhatsApp page here:
The steps listed within the link we shared, might be able to help you. If you require additional help with WhatsApp data, we recommend that you reach out to them for help. You can use the following link to get support from them: WhatsApp - Help Center
Reasons best known to Apple. They probably don't want to admit that they're forcing people to subscribe to iCloud. They could have made the transfers device-to-device directly using WiFi instead of routing it through iCloud (as assumed), but they chose to do their usual thing - Get enough money from their device users.
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