The Autodesk Assistant can answer common questions and, if you need more help, connect you to a sales or support agent.\n"}]},"@type":"Question","name":"How can I contact someone on the Autodesk sales team for help with purchasing?","acceptedAnswer":["@type":"Answer","text":"The Autodesk Assistant can connect you to a sales agent. If you\u2019d like to talk rather than chat, just let the agent know.\n"],"@type":"Question","name":"Where can I find phone numbers for Autodesk customer service, sales, and support?","acceptedAnswer":["@type":"Answer","text":"The Autodesk Assistant can answer common sales or support questions and, if you need more help, connect you to an agent. \n"],"@type":"Question","name":"Where can I get technical support for Autodesk products and services?","acceptedAnswer":["@type":"Answer","text":"The Autodesk Assistant can provide answers to common questions from our extensive knowledge base and, if you need more help, connect you to a technical support specialist. \n"],"@type":"Question","name":"How do I contact Fusion 360 Sales?","acceptedAnswer":["@type":"Answer","text":"The Autodesk Assistant can connect you to a sales agent. If you\u2019d like to talk rather than chat, just let the sales agent know.\n"]],"@type":"FAQPage","@context":" "} Autodesk
I have a sketch with text on my part. I am manually typing in the part numbers in the sketch of each part so that I can see the part numbers while I'm working on the model. Is there a way to get the part number from the iProperties of the part/assembly to populate the text in the sketch? As it stands now, it seems like I can only bring parameters into the sketch text but not iProperties.
To create a User Parameter made with the value found in the iProperty. Then insert the User Parameter in your text. You'll just need to get the iProp value like this below, and set some trigger (or manual) to run the iLogic:
So if you type your whole 10 digit phone number it says its in an invalid format? Are there any spaces or hypens? What if you type it similar to 4085555555, or xxx-xxxxxxxx - does it end up submitting or same issue.
Just ran into this issue. For anyone else having problems, I figured it out by going to my Autodesk account profile, under Personal Information, fill in your phone number there, and it will show you the format it is expecting. Then enter it as shown there.
I'm having the same problem in the process of downloading Fusion 360 for personal use and maybe also for a start-up. Already tried different formats and nothing seems to work. Please somebody that knows how to?
This was a trippy experience.. The form seems to be nowadays in three phases where in the first phase you are supposed to enter your email address, in second phase your name and phone number and in the last phase, the country you live in, zip code and accept the terms. At first it seemed impossible to continue from the 2nd step to the third one as the phone number field didn't accept any number I inputted. Until I tried some random US number.. By entering a US number, I was able to proceed to the third phase, but when I selected my country (other than US), entered my zip code and accepted the terms, the submit button was disabled and I couldn't continue. Until I figured out that I have to now go back to the second phase and change my phone number to correspond the country selection made in the third phase Now I was able to enter my actual phone number and continue to the third phase and complete the download wizard. This is crazy UI. You have to know to enter an arbitrary US number in order to proceed to the next step, enter your country and then go back to fix the phone number Please fix this.
This is still broken. The obove post has the work around. Insane as it sounds just find any US phone number to move to the next step. Set your country then go back and put in a real phone number and proceed.
As insane as it is, i just came to this forum with the same issue. I'm in the US and it only worked if i threw a random UK phone number. HOWEVER, I think i found the solution. Or, at least my solution. If you go to the sign in button at the top right corner of the page, immediately to the left of it should be a flag which is a location indicator. I think the page interprets the users IP incorrectly and that's breaking something in the verification process. Any users that are running into this problem please make sure that your location is set correctly otherwise you're gonna have a bad time. As for phone number formatting, after I got my location set correctly the XXXXXXXXXX format worked just fine and inputted my country code (+1) at the beginning as soon as I finished typing the last digit. Hope this helps y'all @James.Youmatz
This is somehow still a problem. What I had to do was click on the globe icon in the top right that had my country next to it, click on another county, then click back to my own. Then I was able to fill in the form and it correctly formatted the phone number for me after I typed it. For reference I'm in the US and after doing the steps it accepted a 10 digit number typed with no spaces or dashes, such as 1235551234.
There are 2 issues that may be related. Both issues started in early June, 2020, and affect hundreds of files of different types from multiple users. We are using Inventor Professional 2020.2 and Vault Workgroup 2020
6. Check out that file, and I get the error below. If I click YES, 02 becomes 01 to match the incorrect values in Vault. It does not tell me the rev number has changed. If I click NO, my local copy stays at 02, and Vault still stays at 01, incorrectly.
Issue #2: Rev Number (as well as Date Created) iProperty is completely missing.
Some files are entirely missing the Rev Number iproperty. Some files are missing the Date Created iproperty. Usually a file missing one is missing the other too. When checking out the file, I get the same error as above, but no Rev Number is ever saved to Vault. The picture below shows the user defined iProperties as viewed in Vault's side bar. The group of columns on the left are from an unaffected part that still has a Rev Number. The columns on the right are missing Rev Number entirely.
You need to check your property mapping to make sure that it set to bi-directional and make sure that the System Property "Revision" is not mapped to the same iProperty (if you are using Vault Professional).
We began having this error the day we switched to using Vault Workgroup 2020 (build 25.0.66.0), which we are still using today. Vault's primary function is to save our data. As such, I've never considered that Vault would rename a filename, change a creation date, edit a rev number, remove an iproperty, or modify the data within a file in any other way. Are you saying that this is not the case? Is your suggested solution only applicable to Vault Professional?
I did eventually find that setting you mentioned in Vault Workgroup by selecting TOOLS, ADMINISTRATION, VAULT SETTINGS, the BEHAVIORS tab, and clicking PROPERTIES. From there I see a list of properties, so I'm guessing that I select REV NUMBER, select EDIT, and select the MAPPING tab. When I navigated there, I see that the mapping is already bi-directional and create is YES for Inventor. I don't see the word "category" anywhere. What does "the category that the file is assigned to" mean?
I see that you are still managing revisions manually instead of leveraging the ability of Vault Workgroup to manage revisions automatically. I guess you are switching from Vault Basic to Vault Workgroup recently.
Setting up Vault can be very complicated the first few times you start digging into things. I did a class a few years ago, pretty basic, about Vault Configuration. We attempted to at least show and define some of these concepts and the tools that go with them. No way to cover all of the possible permutations of Vault setup, because they vary from company to company. But, take a look, and maybe some of the terminology and menus will start to lead you where you want to go. Or maybe, at least, give you an idea of what other questions you may want to ask.
Our problem began the day we switched from Vault Basic to Vault Workgroup because Vault Workgroup had different default settings for the Rev Number and Date File Created properties than for the other commonly used properties like Title and Part Number. We assumed that an upgrade from Vault Basic to Vault Workgroup would mean that we had at least the same functionality as we did with Vault Basic by default, but this was not the case, and it is irresponsible of Autodesk to have such defaults. We'll now have to go through and correct months of documentation. That said, it's easy to fix...
That's it. Vault no longer changes the REV NUMBER on its own, so set it to whatever you want and check it in and Vault Workgroup will work just like Vault Basic did. For any files missing these properties, the properties will show up the next time you check in the file.
Every time I try to give them separate numbers all 3 of the parts balloons change at the same time and i can't seem to figure out why. I never linked them and can't see why or how they could be linked. The parts are saved under different names and each is an individual part.
Hi! I can think of a few logical reason to the behavior. 1) The parts have the same part number. 2) The parts belong to an inseparable subassembly. 3) The parts belong to a subassembly and the partslist and the balloons are based from the structured BOM view.
After reading your comment I see i forgot to mention that these parts are not in a sub assembly so we can rule out 2 and 3. Your nr. 1 reason might be the cause would you mind explaining because at the moment i don't understand.
I don't know exactly what you mean the bill of materials is default.Its default in the way that i didn't touch any parts etc. I only changed the numbers to make them count up counter clock wise and then sort the bom again on numbers.
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