@propertyware.com Blacklisted by Yahoo

[Theressa Riggs]

Mid Dec every email we sent out of propertyware to a Yahoo email was kicked back with a spam message. Apparently @propertyware.com has been blacklisted by yahoo. Makes sense as that extension sends out mass emails from tons of prop management companies on a constant basis. I could see how this could happen. Anyone else experiencing this? I haven't seen anyone else say anything and we're getting close to a month now not being able to send anything to owners or tenants with yahoo accounts.

[Daren Roberts]

We had the same issue- about 90 owner statements returned and we just realized that some of our vendors on Yahoo accounts aren’t getting the work orders we are sending out.

 

J. Daren Roberts
Managing Broker

 

New Age Real Estate, LLC
P 303.800.1670
F 1.866.310.2578
www.NewAgeRE.com

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[Robert Gilstrap]

Has anyone actually contacted PWARE to see whats up?

Robert Gilstrap

Title One Realty & Management

PO BOX 2222

Cartersville, GA 30120
678-792-2100  direct line

770-480-7301  mobile

770-606-1378  fax

rob...@title1management.com

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[Rodney McNabb]

I sent an email to the manager of product support earlier this morning.

 

Thanks!

 

Rodney McNabb  |  Broker-in-Charge
Champion Realty, Inc.

Office: (800) 290-4010 ext. 5 | Fax: 866-579-8452

Sales, Leasing & Property Management

Serving the following areas:  Raleigh/Durham/Chapel Hill * Wilmington * South Brunswick Islands

Commercial Services                  Residential Services

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[Theressa Riggs]

I thought I replied to this earlier but I dont see it:
I opened a case Dec 17 and ask every week or so and they keep saying they are working on it. I noticed last week that they downgraded the important to a level 1. I thought it was highly important

[Chad Collins]

Does anyone know if this has been resolved yet? I just sent out year-end statements to all my owners and am really hoping I don't have to redo a bunch one at a time!

Thanks,

Chad Collins
BMG Rentals

[James Wagley]

PW cannot/will not do anything about this. It's a yahoo thing. It would most likely require someone at a very high level within PW to reach out to someone at a very high level at yahoo to get anything to be changed.

Thank you,
James Wagley
Office: 952-808-9703
Mobile: 612-251-0784
Fax: 952-808-9701

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[Theressa Riggs]

PW can do something about this!!! Companies have to do it all the time. There is a form they have to fill out. I tried to do it myself but do not have the specific server info to send to yahoo. I sent out statements and only 5 yahoos came back as apposed to the 20 I got back last time.