Irecently bought a Seagate for Mac 1 TB external hard drive. When I connect to my MacBook through the FireWire, it works fine, but I also have media on my Dell laptop which is running Windows Vista. When I connect the hard drive to that laptop using the USB cable, Windows doesn't recognize it. What am I doing wrong?
I'm not affiliated with Paragon. I just bought a Seagate drive to use on a Mac I just acquired though I've always had Windows machines. I've given them both a quick test and they seem to work well, but I haven't put them to extensive use this far.
If it is Mac OS Extended or a something similar then your disk is using the HFS+ file system, which is the default for OS X. This file system type is not natively supported by Windows, which is why the disk will not mount when you plug it into your laptop.
Reformat the disk to FAT32, which (as suggested by Michael Sturm) is the lowest common denominator in file systems between OS X and Windows. In addition to limitation to file sizes Create a FAT32 partition on the disk along side the existing HFS+ partition. This could be used to move data between the Mac and the Windows machine, but would suffer from all the same FAT32 issues mentioned above.
Look at additional software which will allow for either NTFS or HFS+ to be read on OS X and Windows respectively. On the Mac, this can be accomplished using add-ons related to the MacFuse project. You should choose the filesystem that you plan on using most frequently so that it is as fast as possible and then reformat the disk accordingly. Using additional software like this will probably create a performance hit, but how noticeable it is depends on your usage pattern.
Depends on the filesystem type and partitioning scheme whether it'll work on both. If the hard drive were formatted for HFS it would not show up on the Windows Computer. If the Partition Scheme were Apple Partition Map, it would also not show up.
Thank you so much for posting this. I had the same problem...left my Seagate 2TB USB backup drive plugged into my 2009 iMac,walked away, and when I returned, the disk was still there on the desktop, but reading as empty. Tried all the usual things (changing cables, restarting, different MAC, etc.) but nothing worked. System report would show the drive as being there, but when attempting to use First Aid to mount it...nothing...just the perpetual spinning wheel. Tried your suggestion of checking the Activity Monitor, and there it was... fsck_ms. Quit it and, immediately, my drive was back up on the desktop, 100%. Thanks again. Never would have gotten that one on my own in a million years!
My solution was to plug the same drive into a laptop running Windows. As soon as it was plugged in I received an error message stating that there was an error with the drive. Windows suggested a "Scan and Fix" - I allowed Windows to do it's thing. When the scan and repair were complete I took it back to my Mac, plugged it in, and everything works fine now.
I am fairly certain that I have used this drive on my macbook, yet right now when I plug it in, it doesn't appear in neither Desktop / Finder / Disk Utility / System Report (USB). The cable is connected, the light is on, I can feel the drive working. Also, I connected it to my windows laptop and it is working without problem there. I don't have the Paragon NTFS drives installed at all and I am not sure if that is supposed to be an issue since, as I mentioned, the drive is FAT32.
This process does not come up in my Activity Monitor. However, I noticed that immediately after restart the drive is showing up without ANY problems and works perfect. But if I eject it (through the command/button) and try to reconnect it at a later moment, it is no longer recognized. Any clue?
SOLVED for me! I couldn't see Seagate external hard drive in my finder. I had to go to Finder > Preferences and ensure CDs, DVDs and iPods was checked (and make sure Hard disks was a checkmark, though this wasn't the solution). For whatever reason, my external drive fell into this category!
By far the best 'solution' that I found from this list of posts was the one that said to make sure your computer was powered on and plugged in. Obviously on older macs (and perhaps new ones) the drive takes quite a bit of USB power. Worked like a charm (not immediately, but after about 1 minute).
I had this problem and thought my drive was damaged or "dead." And then I searched for "Seagate" on my Mac and found the "Seagate Dashboard" under applications. I didn't realize that was even installed when I first used my hard drive. It recommended updating the software. I ignored the "you may lose everything" message, because it meant you will lose your previous dashboard info. Anyway, after I updated and restarted my hard drive worked and I could see it on my desktop! What a relief!
"For me, the solution was to not connect the USB connector all the way into the USB port. Just put it all the way in, and then pull it out about a millimeter or so, until you see it appear on the finder."
So I have a seagste back up plus slim 1tb the light comes on solid, I feel the drive spinning no beeps. My mac book pro doesn't ever read the drive not even in disk utility I know if there is a beep or flashing light it means the drive is corrupted but I have no idea why it isn't working just stoped one day please help
Both the external enclosure and the desktop have an e-SATA connector socket. I have not had the chance to head over to Tiger Direct to see if they have a cable (now CompUSA revived with the same old business model - waiting for them to close again).
PS Yes eSata differs from Sata connector. You can also purchase a cable with Sata on one end, and eSata on the other.
For those reading this, that have desktop without eSata, you can purchase such a cable and have it sticking out of a hole. OR purchase a Sata to eSata cable with a PCI slot plate (nothing to do with PCI, but clips into the hole at the back of PCs where PCI cards normally go. The eSata connector is part of that plate). What you do is open up the PC and plug the Sata end of the cable into the motherboard, and pop out the filler plate, so as to put your eSata PCI(cough) plate into the back of your desktop case.
And what is that 32MB showing? Is it total disk space, used space or free
space? If it is free disk space or used disk space, try recovering the lost
files/data using R-studio/ testdisk etc as they both support most file
systems. If the 32 MB is total disk space, let us know how the issue got
resolved, if in future.
Do one thing repair the hard disk using this command chkdsk /f g: where g is the drive letter assigned to your hard disk. Finally try copy out your data when you plug your hard disk on ubuntu operating system
I am a wedding photographer desperately looking for help. I use a Seagate 2TB hard drive to house my RAW files in one place before editing. Luckily I have them backed up and also on the SD cards but recently when I plugged in this particular hard-drive into my PC I got an error saying BitLocker has encrypted it and I need a passcode or a key. I have never set up BitLocker on this computer at all and can not find anything about it on this computer. I also have troubleshot going into my Microsoft account looking for the recovery key since everyone has told me it has to be there but there is nothing registered to this device. I have a consult call with Microsoft and they said that they do not see BitLocker on my account either. I contacted Seagate but they said that they do not support the encryption service on their drives because it is exclusively through Microsoft? But I am beginning to believe that is not the case because when I plug it into any other windows based computer it shows the same error and on my Apple, it does not even mount to the desktop. I have exhausted all my options and I am very frustrated with Microsoft. Any helpful tips would be amazing! An no I have never plugged it in to another Windows computer
If you didn't connect it anywhere else and there's no recovery key to be found, you will need to format the drive and restore from backup.
The recovery key could of course be still retrievable if you only knew who encrypted it on your machine. If you are the only person with access to your machine, it should have been you, but you say you haven't and online there's no key, so the only possible explanation to my mind is that someone played a trick on you when your machine was left unattended.
If you have a modern device that supports automatic device encryption then the driver might have been encrypted automatically. If you are sure if you have not connected the PC to any domain or organization you can try disabling the secure boot in the Pc and try opening the hard disk.
I am having the same issue. Has anyone been able to locate their recovery key? Please help. I got a new computer and now my seagate external hard drive says it's encrypted. I have tried every password I have ever had and none work. I just need all the pictures on my hard drive.
Hi I bought a new Seagate 2TB external hard disk. I opened the drive's application in my virtual windows, did product registration using the application present in it. I have few questions on how best to use it.
First of all, all the stuff provided by the manufacturer of the hard disk drive, is "for the convenience of the user", which isn't used by some people because of some of we prefer to use different backup and diagnostic software, other than these provided by the manufacturer, and some other tools are facing the same situation.
For the diagnostic tools provided inside of the disk, I suggest you to perform a test running the software from a different location and let's see if the hard disk drive is found by the program. This way you can be sure that the hard disk drive will be handled by the programs in order to diagnose it when you put the files back into the disk. BTW: These tools will probably give you a better performance when used in a MS based system (Windows).
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