Sending Alerts to Jira

[kavya KULSHRESHTHA]

I have a requirement to create a Jira ticket as soon as an alert is raised by Alertmanager. Can Jira be integrated?

[Brian Brazil]

On 24 February 2016 at 11:48, kavya KULSHRESHTHA <kavya.kul...@gmail.com> wrote:

I have a requirement to create a Jira ticket as soon as an alert is raised by Alertmanager. Can Jira be integrated?

There's two options. One is to use the email functionality of the alertmanager to raise a ticket in Jira. You could also write an integration via Jira's apis using the alertmanager's webhook. 

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Brian Brazil

www.robustperception.io

[Fabian Reinartz]

I just implemented this for SoundCloud via webhooks. Ironically JIRA being so generic makes it difficult to build a generic integration for Alertmanager.

I can open source the code on the weekend after some adjustments.

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[Fabian Reinartz]

I've published a version of a JIRA integration: https://github.com/fabxc/jiralerts

Be aware that JIRA allows heavy customization and thus there's no one-fits-all solution.

Especially transitions are tricky – the script tries to find one of the common ones for the respective issue.

If you want to handle things differently, this should still be a good place to go from.