After the update to marshmallow i am facing problems with wifi and mobile network signals. I have to stand near the router to use the internet and another problem is that xperia is not detected by pc companion. I tried 3 usb cable and it only charges, i have tried enable usb debugging option and updated drivers. Everything was fine in lollipop. This is update is buggy and i have seen others facing wifi issues as well. Please fix these issues soon.
As you said that using pc companion would fix this issue,but it didn't. I powered off my phone and pressed volume down button then connected the cable the light went from red to green. I have another xperia that too worked fine last week. Its on lollipop and even my other xperia m4 doesnt connects to pc excepts it only shows charging. I tried enabling debugging mode as well. I tried 3 usb cables and xperia only charges. Maybe its a software issue. Its not allowing the connection between the pc and phone. Still i am facing problem in wifi,its having the range problem. Is there a fix?
I downloaded the xperia flashtool and downloaded all drivers including sony pc companion, nothing worked. I have two m4 aqua one is updated to 6.0 and has the issues stated above and other one is on lollipop. Last week i was tranferring my files and mtp was working in windows 10 and pc companion detected my phone, i did receive windows update in between but i don't know if it has anything to do with this, now the lollipop version and marshmallow version are not being detected at all. I am not sure if its the device or my laptop problems i tried all ports and tried 3 different cables and today i tried it on my other pc having windows 8.1. Is there still a way to fix it or should i take it to repair center because i am facing a lot of problem due to less wifi and mobile signals.
i turned on the enable usb debugging mode but still no response. There is an option in developer mode called select usb configuration. Whatever i select i comes back to charging only,sometime it shows media tansfer protocol but the pc never detects any of my devices, what should i do?
I installed adb drivers again by disabling driver verification, re installed flashtool, pc companion and other drivers, still no response. I tried safe mode as well in xperia and nothing worked. The last time i repaired my other xperia using pc companion was connecting fine until this week when i re connected to check for problems. I believe there is a software problem because the device and pc don't communicate at all. I have attached a screenshot, whenever i connect to my pc using usb it shows ac charging.
A couple of weeks ago I had no problems with my pc seeing my z5, now it won't. When i connect it via usb the phone chimes and comes up with the usb options but nothing. Companion doesn't see it either. Been into Device Manager and that says that the device is incomplete / damaged. Tried deleting the driver and reloading the latest from sony but that says there's a problem with the INF = invalid. The phone has been playing up lately - going into airplane mode / do not disturb turning on at odd times / volume[s] turning off unexpectedly. Any help would be appreciated.
Device manager thant find xperia z5 right click on it than go to update driver software, than go to browse computer for driver software go to let me pick from list of devices....chose mobile and than choose mtp usb and it is done
When you say re-install do you mean a software reset or repair using the companion app?
If you did a repair, did you reinstall also all the apps? At this point I think the issue may be related to a misbehaving app. Can you try restarting your phone in safe mode and checking if the issue persist!?
To restart in safe mode: press the power button and wait the restart dialog to appear. Now tap and hold the power off and wait until it will as to restart in safe mode.
Test your phone, if your phone works fine while in safe mode I am afraid it's an issue within an app. You may want to perform a software repair and then restoring selectively the apps one by one to see which app is provoking behavior.
Thanks but that wasn't the answer. I've run the Windows 10 Device Troubleshooter and got the result that there is a problem with the driver. I've uninstalled the driver, rebooted the pc and the driver should reinstall but doesn't. When I try to update the driver it won't install either but gives me - a service installation section in this INF is invalid. I've downloaded the latest driver from the sony site and unzipped it. But it still won't update as my pc says it can't find it even though I pointed it at the correct folder
The accepted solution doesn't work if the PC doesn't recognise the device in the first place ! I have a Z5 smartphone on Android 7 and a Z4 tablet on 6. I use 2 computers a Vaio desktop running Windows 8.1 and a Vaio laptop running Windows 10. Suddenly the 8.1 Desktop has stopped recognising my devices in Charging and MTP modes but MIDI is recognised. I have tried many of the USB recognition solutions found in on Support but none have worked . I have changed USB cables, removed SD cards, restarted devices and PC, uninstalled devices etc. I even uninstalled and re-installed xperia companion On the Windows 10 laptop there are no problems even with the same cable that I used on the PC. If I re-install the devices or try to re-install the drivers I get this error message every time " MTP. A service installation section in this INF is invalid." Can you guide me to a solution please
So the phone behaves like it's connected (but doesn't charge), but the computer doesn't recognize and charge the phone until I select the MIDI mode. If I look at device management and try to re-install the drivers I get the error (translated from Dutch): A service-installation section in this INF file is invalid". When I select the drivers I downloaded from the sony website it doesn't do anything.
Thank you so much for the article in the March Access World entitled "You Get to Choose." I had already purchased an LG VX 4500 cell phone from Verizon Wireless back in September of 2004. The customer service representative at Verizon was very helpful when I explained that I was visually impaired and that I would need a phone that supported voice access. He also sold me the Mobile Office Kit which consists of software called Quick Link Mobile Phone Book, a USB cable, and some other software. This allows someone to manage their phone book on their PC and transfer it to the phone. This makes the phone extremely useful for the blind. I was able to use JAWS and ZoomText to input my phone directory into the QuickLink Mobile Phone Book and then write the entries to the phone. The mobile office kit costs $50.00 and is well worth it.
I recently took my phone back to Verizon Wireless to get the upgrade mentioned in your March article. This adds many more voice commands, like Phone Status, which tells you your signal strength, battery level as well as other information. The Call Someone command allows you to find the entry in your phone book and tells you the labels such as home, mobile, or office which you can use to call the desired number. Before the upgrade I could only call the first number for the given name. Although this is an off-the-shelf phone, the Mobile Office Kit and the recent upgrade make this a good option for the blind cellular phone user.
I just finished reading your review of the iPod in this month's issue and would like to put forward some points you didn't mention, both about using the iPod itself and about other hard-drive based MP3 players that hold an equal or greater amount of data, are cheaper, and are far more accessible.
First, as to the iPod itself: Many blind people have found it far easier to use Anapod Explorer software to transfer files to the iPod. This program offers an interface much like Windows Explorer, and it allows people to use standard screen reader commands to transfer files, rather than needing to use the mouse cursor.
Further, Rockbox , firmware for the Archos line of players (which hold the same amount of data as the iPod and, unlike the iPod, are upgradeable to hold six times that amount of data), makes these players almost completely accessible. They will read the menus, spell all file names and speak folder names, and allow the reading of the battery gauges. When one plugs them into a USB port, they act like drives in Windows Explorer. Therefore, they require no other software to transfer files to and from the player. Unfortunately, the Archos players are now somewhat difficult to get new. Because of this problem, Rockbox is being developed for the Iriver line of players , and that development effort is nearing completion. These players, which are already very accessible, will then be able to speak their menus, speak or spell folder/file names, etc. The Iriver units, like those from Archos, show up as standard drives in Windows (or in other systems), and don't require software to be used in transferring files to the player. Further, both the Archos and Iriver units are far cheaper than an iPod of the same size.
AccessWorld is best known for its objective product evaluations. The evaluations are designed to help you decide which product will best fit your needs or the needs of consumers with whom you work, and, therefore, which product you should buy. Charts showing comparisons of product features and ratings are included.
Each product or group of products is tested using a specific set of criteria. Documentation and installation or ease of set-up are always tested. Screen readers and screen magnifiers, for example, are used to perform a set of predetermined tasks in a number of applications. We test the word processor, address book, calendar, web browser and other applications of personal digital assistants (PDAs). Mainstream products--cell phones for example--are evaluated using a set of features defined beforehand by surveying a group of people who are blind or visually impaired. Whenever possible, more than one person tests each product.
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