ProjectA 911

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Welcome to the Project A, Inc. 911 Google Group. Here you will find information on all scheduled and unscheduled outages.

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11/8/23

Some of our cloud-based hosting will be undergoing emergency maintenance today from 9-11am PST.

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Some of our cloud-based hosting will be undergoing emergency maintenance today from 9-11am PST.

11/8/23

8/17/21

All services have been restored

We apologize for the outage.

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All services have been restored

We apologize for the outage.

8/17/21

8/17/21

Some of our local servers are offline. Technicians are on site and working on a fix.

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Some of our local servers are offline. Technicians are on site and working on a fix.

8/17/21

7/10/20

Services have been restored - July 10, 2020

The hardware replacement was successful and services have been restored. We apologize for any

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Services have been restored - July 10, 2020

The hardware replacement was successful and services have been restored. We apologize for any

7/10/20

7/10/20

Unplanned network outage July 10, 2020

The hardware replacement was successful and services have been restored. We apologize for any

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Unplanned network outage July 10, 2020

The hardware replacement was successful and services have been restored. We apologize for any

7/10/20

5/5/20

Network Outage May 5, 2020

Services should now be back online. If you encounter further issues please open a support ticket at

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Network Outage May 5, 2020

Services should now be back online. If you encounter further issues please open a support ticket at

5/5/20

9/11/19

Phone System is offline

VOIP system was restored earlier today. It was offline ~20 minutes. On Wednesday, September 11, 2019

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Phone System is offline

VOIP system was restored earlier today. It was offline ~20 minutes. On Wednesday, September 11, 2019

9/11/19

7/29/19

Network Outage 2019-07-28

All fiber services restored as of 3:45am. A big thank you to all fire fighters, power crews and

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Network Outage 2019-07-28

All fiber services restored as of 3:45am. A big thank you to all fire fighters, power crews and

7/29/19

12/27/18

Network outage 2018-12-27 between 15:24 and 15:50 PST

Project A experienced a network outage today between 15:24 and 15:50 PST. The outage was due to a

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Network outage 2018-12-27 between 15:24 and 15:50 PST

Project A experienced a network outage today between 15:24 and 15:50 PST. The outage was due to a

12/27/18

8/31/18

SmarterMail Scheduled Maintenance 2018-9-2 2:00AM

We are scheduling a Mail Server Migration for 2:00 AM on the morning of Sunday, September 2nd, 2018.

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SmarterMail Scheduled Maintenance 2018-9-2 2:00AM

We are scheduling a Mail Server Migration for 2:00 AM on the morning of Sunday, September 2nd, 2018.

8/31/18

11/13/17

Site issues beginning @14:15 on 2017-11-13

This issue is resolved and all sites are now back online. If you are experiencing an issue with your

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Site issues beginning @14:15 on 2017-11-13

This issue is resolved and all sites are now back online. If you are experiencing an issue with your

11/13/17

7/10/17

Scheduled Maintenance 2017-07-12 21:00 PDT to 2017-07-13 02:00 PDT

Systems/Sites Affected: Site-in-a-Box, All Sites, All Windows Hosted Sites, Wordpress Sites, DNS When

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Scheduled Maintenance 2017-07-12 21:00 PDT to 2017-07-13 02:00 PDT

Systems/Sites Affected: Site-in-a-Box, All Sites, All Windows Hosted Sites, Wordpress Sites, DNS When

7/10/17

6/2/17

Email delivery delays

This issue is resolved and we are seeing normal email delivery times again. If you are still

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Email delivery delays

This issue is resolved and we are seeing normal email delivery times again. If you are still

6/2/17

ProjectA 911, Project A 9112

5/18/17

Smartermail system is down.

This issue has been resolved. The software vendor will be working on a permanent fix for the new

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Smartermail system is down.

This issue has been resolved. The software vendor will be working on a permanent fix for the new

5/18/17

4/10/17

Scheduled Maintenance 2017-04-12 21:00 PDT to 2017-04-13 02:00 PDT

Systems/Sites Affected: Site-in-a-Box, All Sites, All Windows Hosted Sites, Wordpress Sites, DNS When

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Scheduled Maintenance 2017-04-12 21:00 PDT to 2017-04-13 02:00 PDT

Systems/Sites Affected: Site-in-a-Box, All Sites, All Windows Hosted Sites, Wordpress Sites, DNS When

4/10/17

3/20/17

Network Maintenance 2017-03-22 01:00 PDT to 2017-03-22 04:00 PDT

Our upstream bandwidth provider has scheduled maintenance between March 22nd starting at 1:00 AM and

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Network Maintenance 2017-03-22 01:00 PDT to 2017-03-22 04:00 PDT

Our upstream bandwidth provider has scheduled maintenance between March 22nd starting at 1:00 AM and

3/20/17

1/23/17

Network outage 1-23-17

A DDOS was affecting our network and has now been resolved. All services should now be available.

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Network outage 1-23-17

A DDOS was affecting our network and has now been resolved. All services should now be available.

1/23/17

Brandon Kester2

11/10/16

Network outage 2016-11-10 at 8:33am

Our network connectivity has been stable for over an hour now. A report we received from an upstream

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Network outage 2016-11-10 at 8:33am

Our network connectivity has been stable for over an hour now. A report we received from an upstream

11/10/16

10/10/16

Scheduled Maintenance 2016-10-12 21:00 PDT to 2016-10-13 02:00 PDT

Systems/Sites Affected: Site-in-a-Box, All Sites, All Windows Hosted Sites, Wordpress Sites, DNS When

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Scheduled Maintenance 2016-10-12 21:00 PDT to 2016-10-13 02:00 PDT

Systems/Sites Affected: Site-in-a-Box, All Sites, All Windows Hosted Sites, Wordpress Sites, DNS When

10/10/16

6/17/16

The routing issue has been resolved. If you are still having trouble reaching services we host for

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The routing issue has been resolved. If you are still having trouble reaching services we host for

6/17/16

6/13/16

Scheduled Maintenance 2016-06-15 21:00 PDT to 2016-06-16 02:00 PDT

Systems/Sites Affected: Site-in-a-Box, All Sites, All Windows Hosted Sites, Wordpress Sites, DNS When

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Scheduled Maintenance 2016-06-15 21:00 PDT to 2016-06-16 02:00 PDT

Systems/Sites Affected: Site-in-a-Box, All Sites, All Windows Hosted Sites, Wordpress Sites, DNS When

6/13/16

5/10/16

Scheduled Maintenance 2016-05-11 21:00 PDT to 2016-05-12 02:00 PDT

Systems/Sites Affected: Site-in-a-Box, All Sites, All Windows Hosted Sites, Wordpress Sites, DNS When

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Scheduled Maintenance 2016-05-11 21:00 PDT to 2016-05-12 02:00 PDT

Systems/Sites Affected: Site-in-a-Box, All Sites, All Windows Hosted Sites, Wordpress Sites, DNS When

5/10/16

4/11/16

Scheduled Maintenance 2016-04-13 21:00 PDT to 2016-04-14 02:00 PDT

Systems/Sites Affected: Site-in-a-Box, All Sites, All Windows Hosted Sites, Wordpress Sites, DNS When

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Scheduled Maintenance 2016-04-13 21:00 PDT to 2016-04-14 02:00 PDT

Systems/Sites Affected: Site-in-a-Box, All Sites, All Windows Hosted Sites, Wordpress Sites, DNS When

4/11/16

2/12/16

Network related issues starting at approx. 07:20AM PDT

We have replaced the network device and all services are currently operational. We will continue to

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Network related issues starting at approx. 07:20AM PDT

We have replaced the network device and all services are currently operational. We will continue to

2/12/16

2/2/16

Unplanned outage for some sites starting at 16:30

Sites are now recovering. If you are still experiencing issues with your site please open a support

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Unplanned outage for some sites starting at 16:30

Sites are now recovering. If you are still experiencing issues with your site please open a support

2/2/16

1/11/16

Scheduled Maintenance 2016-01-13 21:00 PST to 2016-01-14 02:00 PST

Systems/Sites Affected: Site-in-a-Box, All Sites, All Windows Hosted Sites, Wordpress Sites, DNS When

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Scheduled Maintenance 2016-01-13 21:00 PST to 2016-01-14 02:00 PST

Systems/Sites Affected: Site-in-a-Box, All Sites, All Windows Hosted Sites, Wordpress Sites, DNS When

1/11/16

12/31/15

Unplanned network outage 2015-12-31 12:18 PST to 2015-12-31 12:32 PST

Systems/Sites Affected: All web hosting services When: 2015-12-31 12:18 PST to 2015-12-31 12:32 PST

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Unplanned network outage 2015-12-31 12:18 PST to 2015-12-31 12:32 PST

Systems/Sites Affected: All web hosting services When: 2015-12-31 12:18 PST to 2015-12-31 12:32 PST

12/31/15

12/7/15

Scheduled Maintnenace 2015-12-09 21:00 PST to 2015-12-10 02:00 PST

Systems/Sites Affected: All sites and services. When: 2015-12-09 21:00 PST to 2015-12-10 02:00 PST

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Scheduled Maintnenace 2015-12-09 21:00 PST to 2015-12-10 02:00 PST

Systems/Sites Affected: All sites and services. When: 2015-12-09 21:00 PST to 2015-12-10 02:00 PST

12/7/15

11/30/15

Unplanned outage affecting some customers

Failed hardware has been replaced and all sites are now back online.

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Unplanned outage affecting some customers

Failed hardware has been replaced and all sites are now back online.

11/30/15

11/12/15

Unplanned network outage

Our systems team has found a hardware issue responsible for the outage, and affected sites are coming

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Unplanned network outage

Our systems team has found a hardware issue responsible for the outage, and affected sites are coming

11/12/15

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