11+ ONLY // Project Manager ( Retail Domain ) @ San Francisco, CA
azhar uddin
Hi Professionals,
Role : Project Manager ( Retail Domain )
Location : San Francisco, CA
Visa : NO H1 Transfers
Job Roles / Responsibilities:
Project Manager with experience in data analysis.
Responsible for maintaining the Knowledge Database by documenting frequent issues and workarounds for resolution at first line, and in creating Knowledge Articles.
Driving key operational services such as Problem management and Change Management.
Excellent Communication Skills (Written and Spoken) with ability to conduct L3 level troubleshooting in the application systems.
He/She should act as POC for L3 issues reported by support or user.
Responsible for debugging of issues reported by our internal/external customers and providing timely resolution and coordinate with dev/product team in getting resolution as and when required.
Thanks & Regards
Mohd Azhar uddin
Tel: 703-831-8282 Ext. 2526,(M) (315) 543-4232