Urgent Need Service Now Developer (Torrance, CA & Marysville, OH) 06+ Months Contract

[Javed Khan]

Dear,

Wishes for the Day !!!

Hope you are doing great.

 

We have a Requirement Service Now Developer position in Torrance, CA & Marysville, OH

 

 

This is Javeed Khan from MSR COSMOS and we are in need of "Service Now Developer". If you feel that you are a good match for the below requirement then please reply me back with your most updated word Formatted Resume and the best number to reach you during the day.

 

Eagerly waiting for your response?

 

Position: Service Now Developer

Location: Torrance, CA & Marysville, OH

Duration: 06+ Months Contract

Rate: $60/hr on All Inc.

 

Note: “No H1B & EAD OPTS” All Visa are open

 

Job Description:

- Codes and performs unit and integration testing of software to ensure proper and efficient execution and adherence to business and technical requirements

- Codes, tests, and debugs new software or makes enhancements to existing software

- Writes programs according to specifications from higher level staff or business analysts

- Develops technical documentation

- Resolves in a timely manner problems that arise with existing production applications to ensure the efficient and proper functioning of application components

- Collaborates with technical staff to learn and understand software problems

- Generates a variety of complex and periodic reports and/or data through database management, data administration and data extraction techniques

- Provides general system users and management with system analysis and feedback

- Influences system design by identifying and recommending design and requirements needs for software enhancements

- Mentors and coaches less experienced staff

- Maximizes the efficiency of the various software systems by implementing, monitoring, testing and auditing new software programs

- Analyzes and resolves computer related problems by coordinating with in-house personnel to diagnose and fix operational difficulty, as well as consulting, advising and training on specialized features and functions

- Follows established configuration/change control processes

 

Academic/Experience/Competency:

-BA/BS in Information Technology, Computer Science, related field or equivalent work experience.

- Advanced capability in software construction, testing, infrastructure, configuration and operating standards

- Advanced corporate knowledge, and understands how a change would affect multiple applications

- Advanced ability to make recommendations/decisions in application and program design, standards and program enhancements

- Advanced ability to utilize system traces and debugging tools for problem/issue resolution

- Advanced ability to analyze and model business functions, processes and information flow within or between systems

- Advanced ability to provide guidance and mentoring on programming practices and techniques to individuals and cross-functional teams

- Advanced knowledge of software design, construction, programming trends, programming and scripting languages in multiple application and data management systems

- Advanced ability to work with users at all levels to define system requirements, design and system topologies to meet operational needs and system performance objectives

 

Business Experience:

- 5 plus years experience with major DBMS

- 5 plus years experience with coding, testing and design

- 5 plus years experience with software development methodologies

 

Daily Tasks Performed:

- ServiceNow development - CSM, ITSM, Portal, Service Request, Service Catalog, Asset Management and Survey

- Troubleshoot daily ITSM incidents reported

- Support Scripting

- Develop Catalog workflow requirements needed

- Maintain Organizational and User Profile Data

- Administrative activities as needed

 

Wants:

ServiceNow (5 yrs exp minimum)

ITIL V3 certification preferred

Expertise in ServiceNow Development Administration

Expertise in Server/Client side scripting

Experience in Self Service Portal development

Expertise in Service Catalog and Request Fulfillment workflow development

Expertise in UI Policy development

Experience administering a ServiceNow instance including the delegation of groups, workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalog items and updates of all other existing solutions requiring revisions

Experience implementing ITIL/IT Service Management processes (Incident, Problem, Change, Survey, Request, Portal, CSM)

StartNow - Story/Defect methodology

Experience contributing to Knowledge Base

Expert in MS Office 2010, including Word, PowerPoint, Excel, Project and Visio

Team Player

Dependable

Works well with limited supervision based on established processes

Demonstrated ability to work well in a Team Environment

Experience implementing other ITIL/IT Service Management processes (ITBM & GRC) is desired

Experience administering custom Remedy application an added plus

 

Unique Skill Set:

• Ability to work well under minimal supervision.

• Strong team-oriented interpersonal skills, with the ability to interface effectively with a broad range of people and roles, including vendors and IT-business personnel.

• Strong written and verbal communication skills.

• Strong customer/client focus, with the ability to manage expectations appropriately, provide a superior customer/client experience and build long-term relationships.

 

-------------------------

Thanks & Regards,

 

Javeed Khan

Desk: 925-660-0999

 

 

Email     : jave...@msrcosmos.com
Website : www.msrcosmos.com
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