Project Delivery Manager @ Philadelphia ( ONSITE ONLY)

[azhar uddin]

Hello,
Hope you are doing well,

We have the below requirement open. Please send me your candidates updated Resume to

m.a...@canopyone.com

Role : Project Delivery Manager

Location : Philadelphia ( ONSITE ONLY)

Visa :  USC ONLY

Job Roles / Responsibilities:       

• Customer- US-based multinational telecommunications conglomerate
• Delivery Model- Managed Capacity & Managed Outcome
• Domain - Data Network Services and Products

• Development and Support of Common infrastructure, configuration, and deployment
• Use DevOps Tools to make sure that changes are validated
• Insight and Analytics - Provide support for architecting, developing, deploying, and maintaining data analytics platforms

 

Role and Responsibilities:

• Liaises with Offshore & onsite team and Incident Manager counterparts at the client-side
• Promote collaboration and team dynamics across TEL and client teams
• Establish and monitor relationships with client stakeholders at all levels
• Facilitate E2E coordination of critical incidents occurring in the client environment (Business applications and infrastructure)
• Ensuring outages are E2E driven by maintaining authority during technical bridges for faster and successful resolution
• Be involved in Performing Root Cause Analysis (RCA) for domain-related incidents
• Lead team on User Stories completion in sprints & interact with stakeholders to ensure business requirements are met. Participate in Sprint Planning, Review, and Retrospective calls
• Prepare and report project status to both TEL and client stakeholders
• SLA & KPI Management
• Manage financial health of the project (including billing and Invoicing)
• Promote quality throughout service delivery based on TEL and industry standards for quality assurance
• Anticipate and identify challenges and resolve them as they occur
• Approach challenges and conflicts positively
• Proactively manage decisions and risks associated with the project
• Lead team meetings with TEL project teams and client project teams
• Set direction for the project team in all aspects of service Delivery
• Assume additional project responsibilities to ensure project and TEL success
• Participate in business development activities as requested
• The role may include part-time or full-time travel to client locations

Competencies

• Cultural Sensitivity and Valuing Diversity: Demonstrate an appreciation of the multicultural nature of the organization and the diversity of its staff. Demonstrate an international outlook, appreciating differences in values and learning from cultural diversity
• Work In Teams: Demonstrate ability to work in a multicultural, multi-ethnic environment and to maintain effective working relations with people of different national and cultural backgrounds
• Self-management And Emotional Intelligence: Stay composed and positive even in difficult moments, handle tense situations with diplomacy and tact, and have a consistent behavior toward others
• Conflict Management: Surface conflicts and address them proactively acknowledging different feelings and views and directing energy toward a mutually acceptable solution
• Functional Competency- Experience managing Data Network Services and Products; Exposure to DevOps

Thanks & Regards

Mohd Azhar Uddin

Tel: 703-831-8282 Ext. 2526 / (M) (315) 543-4232

Email: m.a...@canopyone.com