Job Opportunity | ServiceNow Case Management | Sacramento, CA
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Ratna Kumar Anala
Jun 4, 2025, 10:08:17 AMJun 4
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Hello Associate,
We have the following Requirement
eNcloud Services Immediate requirements:
Title: ServiceNow Case Management
Location: Sacramento, CA
Type of Hire: C2C/W2
Key Responsibilities:
• ServiceNow Public Sector Digital Services (PSDS) Implementation Experience (enterprise scale deployments of PSDS and total number of certified PSDS practitioners) Configure user profiles and ensure a smooth onboarding experience.
• Experience implementing secure and scalable PHI-sensitive applications.
• Experience implementing customer support case management solutions on ServiceNow Platform using PSDS
• Experience leading migration of existing ServiceNow instance from ServiceNow Commercial Cloud to the FedRAMP Government Community Cloud (GCC)
• Experience integrating ServiceNow with other enterprise systems (e.g., HRMS, SoftPhone, Customer Portals, etc.)
• Experience leading migration of legacy system data onto ServiceNow platform
Desired Skills:
• Experience working and integrating with Archer GRC Tools
• Experience implementing GenAI capabilities on ServiceNow Platform to drive customer support efficiencies
Title: ServiceNow Case Management
Location: Sacramento, CA
Type of Hire: C2C/W2
Key Responsibilities:
• ServiceNow Public Sector Digital Services (PSDS) Implementation Experience (enterprise scale deployments of PSDS and total number of certified PSDS practitioners) Configure user profiles and ensure a smooth onboarding experience.
• Experience implementing secure and scalable PHI-sensitive applications.
• Experience implementing customer support case management solutions on ServiceNow Platform using PSDS
• Experience leading migration of existing ServiceNow instance from ServiceNow Commercial Cloud to the FedRAMP Government Community Cloud (GCC)
• Experience integrating ServiceNow with other enterprise systems (e.g., HRMS, SoftPhone, Customer Portals, etc.)
• Experience leading migration of legacy system data onto ServiceNow platform
Desired Skills:
• Experience working and integrating with Archer GRC Tools
• Experience implementing GenAI capabilities on ServiceNow Platform to drive customer support efficiencies
Thanks & Regards
RatnaKumar Anala
Associate, Client Relations and Business Development
LinkedIn: https://www.linkedin.com/in/ratna-kumar-anala-638b63286/
Katy, TX | Westborough, MA.
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