Invalid login details

[tomas A]

since second half of oktober after your server went online again,Icould later login but no new temperature date were visable.
After a few days server was offline again for some time.
Later it went on again but still no new temperature data. after a few tries and another day, everytime I try to login I get the message "Invalid login details"
As I remember the last temperature reding was around Oktober 25.

[Gadjet Nut]

We will do a password reset for you and send you an email.

[Gadjet Nut]

We have no account associated with your email address

[tomas A]

Your server was down 10-14 of october. After that it was working again with my e-mail account.
Then there was a nother downtime, and after it was up again there were no more new temperature data.
Later it started with "invalid login details" then i could short time login again. You had then changed something that on the dashboard the Logout was at the upper left border together with another link which i do not remember. So my e-mail tomas.a.........@..... has definitely been linked with my account. It was working fine the whole summer when i set it up in my cottage.

Best regards

[tomas A]

now I looked to my old notes. Just over or under the Logout was a link named control. If I clicked on that it appeared something similar to the dashboard just in another shape.

[tomas A]

my account has been the same since february this year. Maybe you have the wrong spelling.

[Gadjet Nut]

Just hit refresh on your browser and it will clear the your cache and update with a fresh page. We added a new option called control. Some new functionality we are rolling soon. 

[Gadjet Nut]

OK sorry must have spet it wrong. I found your account. Do you still need a password reset? Sounds like you were able to login ok.

[tomas A]

It is still the same problem. I use Firefox, so I can even see the password if I enable it inthe saved password list.
Please reset the password, but I think even if  I then will be able to login again the last temperature entry will be from 25th October.

[tomas A]

Thank you for resetting the password. Now I can login again, but the dashboard is offline and the last temperature reading is still october 25th 8:30.
At that time I think your server was down for some time, and when it returned my dashboard has been offline since.
By the way can I change the password? Also back to my old password. No need to change something in the Raspberry Pi (because it is 700 km away from me).

[Gadjet Nut]

You can change your password by going to the User menu option

[tomas A]

Thanks, and how do I get the Dashboard online . Since october 25th it is offline.

[Gadjet Nut]

Reboot your Raspberry Pi

[tomas A]

It is 700 kilometers away from me, logging temperatures in my cottage

[Gadjet Nut]

Not much you can do then. Next time you have access to the Pi configure a cron job to perform a reboot every day or every few hours so that if the network drops and for some reason the network doesn't re-connect.

[Stefan Dragnef]

hi all,
I've also some invalid account parameter, I forgot my password ;) my email address is stefan....@yahoo.de. May you can reset it?
thx in advance
Mr. Dragnef

[Gadjet Nut]

No problem with password reset. Send us an email to help.pri...@gmail.com from the email address you want to have password reset.

[Peter Kratochvíl]

Hi. Please reset pass for my account: om8...@gmail.com

Thanks.

[Gadjet Nut]

Please send an email to help.pri...@gmail.com from the address you want to reset.