Unable to setup gateway

[John Murray]

I just received teh JemRF Gateway.

1. I plugged the gateway into power, and within 30 seconds, I see the JRF00264406 SSID from my macbook pro running Sonoma 14.5.

2. I connect to the gateway's SSID and login with WiFirelay.

3. I browse to 192.168.4.1/setupdetails and enter the SSID for my local wifi network and the proper network password.

4. I preset "Save"

5. I wait, and the WLAN address is not returned ever.

I have tried this on Safari, Chrome, and Firefox.  I never get back a WLAN address.

The JemRF gateway is running firmware version 2.4.8.

What could I try?

Thank you,

John

[Glenn Seaton]

I do no see any obvious issues with what you are doing or the Gateway's response.

Please contact sa...@jemrf.com so we can work this offline.

Glenn

[John Murray]

I was trying to use a 5G wifi network.  Evidently the device only supports 2.4G.  Thank you for your help!

John

[Glenn Seaton]

You are correct the Gateway only supports 2.4G WiFi.  

I did not realize that was not clearly documented and will make that correction.

Glenn

[John Murray]

I have gotten a little further.  I have a gateway (JRF00264406) and a temperatur/humidity sensor (PEP01431226).

On the jemrf.com/gateways page, I see the sensor listed as a gateway.  Why would the temperature sensor be listed as a gateway?

i do not see the gateway listed anywhere on your monitoring site.  What could I be doing wrong?  the gateway no has a connection, but maybe I need to configure something differently?

john

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John Murray

jo...@gardenway.org

text:  801-628-0543

[Glenn Seaton]

John,

In our structure, a gateway is a device that sends data to the server.

So a WiFi sensor has two functions, first, take one or more measurements and then send them to the server.

A WiFI sensor can have up to 4 temperature sensors.

I do not know why the Temperature and humidity are not showing up.

If you go to the Sensor Config tab do you see the Temperature and Humidity readings?

Did you enable Send to Server?

The issue with the WiFI Gateway not showing up is because of an error on our server that did not automatically add it to your account.

Glenn