I have been working on a document to aid users on how to fix certain things from the back end. This document is a work in progress and will be modified often. I will try to post on the Google Group when I have new changes. Many of the states already have a copy of this document. I have just added a few new items, and therefore, you may want to download the newest version. You can find this at the following location:
The name of the document is PRISMHowToFixThingsInTheBackEnd.zip. There is only one Word document in the file once it is unzipped.
If you find anything that I have not clearly defined or needs adjustment, please let me know at
Mary....@flheatlh.gov.