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Ariano Waiker
Reset app, check fir firmware upgrade, factory reset TV, unplugged from mains and just about anything else I can think of including talking to Netflix who say the issue is not with them. Netflix is completely stable on my laptop, tablet and phone.
Welcome to the community. I'm not sure if you've seen this previous topic with similar issues, it might have some other tests/checks you can try. There are also some troubleshooting guides for your TV here.
I have exactly the same issue on my bravia 50w829b. It used to happen in the past from time to time but last month it's like that all the time. Yes - logout completely from netflix and login again typing credentials manually worked out for me also, but this is ridiculous. I am after extensive logs/test data exchange between sony & netflix regarding this issue but Netflix checked it out and told me they can't do anything here. Hopefully they'll find the solution soon because this is extremely annoying and looks like nobody cares to fix it (that's why I sent a lot of technical info including images & technical data to Sony to help them reproduce the defect). Please send this issue to sony also, so they can know this is not one person's problem.
Hi everyone - I just moved into a new house that came with a lovely Sony tv and I'm having this problem. Netflix will work for a bit, and then decide that it doesn't want to anymore and as soon as I press play on something it kicks me to a black screen that says HDMI 1/MHL at the top, with a little box that's got an arrow coming in from the left. Anyone got any answers yet? I don't know what model the TV is... if anyone knows where I'll find that info, lemme know. It's wall mounted so I can't see behind the tv itself haha... THANKS = )
I'm getting the run around by Sony Australia. First suggested to do a factory reset of the TV which I did. This did not solve the issue. They also suggested a log off from all devices via the Netflix website. Did make a difference the first few goes, but issue is back after just a few viewing sessions.
They then suggested changes to the Network DNS which does not make sense IMHO. Also a dead end. They are now suggesting that there is something wrong with the motherboard and I should get it replaced, of course for a fee... IMHO this is total nonsense as there is nothing wrong with the other apps and just an attempt to have me give up on pursuing this any further. The only way that this could solve problems if it was a compatibility issues between the revision of the motherboard I'm using and Netflix. If that is the case I shouldn't be paying for the fix...
One of the support staff did make mention of a Netflix software roll-out recently which was causing playback issues, but apparently this was rolled back. This makes a lot more sense and IMHO, there is a bug in the Netflix app which causes the playback issues.
So to cut a long story short, Sony support has no idea what the issue is and although I have provided them with all the info I don't have any hope this will be resolved by them. The only hope we have is that Netflix fixes the bug soon in a future release of the software.
Learn how to adjust your downloads settings to get Netflix to automatically manage it for you with its Smart Downloads features, and how to manage downloads for countries with restricted licenses. For more, learn about Netflix's hidden menu or see CNET's reviews of all the streaming services
If you're familiar with using Netflix on your mobile device, you've probably noticed the dark "Download" button that sits right below "Play." Clicking that button starts a download of a local version of the movie or TV show you want.
You can download Netflix movies and TV shows on iPhone, iPad, Android and Amazon Fire devices, as well as computers with Windows 10 or 11 and some Chromebooks and Chromeboxes. Netflix downloads are set by default to only use Wi-Fi, though you can change that in your app settings.
TV shows can be downloaded individually by clicking the download icon next to each episode. On Android devices, you can download an entire season of a show by tapping the separate Download Season button next to the My List, Rate and Share links near the top of a movie or show listing.
Netflix allows you to keep a maximum of 100 downloads on as many devices as are included in your subscription plan. Each of the downloads has a different expiration date based on its content license -- some expire as early as 48 hours after you first start watching. Downloads can be renewed, but some have a limit on how many times per year. If a movie or show leaves the Netflix service, all downloads for it immediately expire.
You can delete individual movies and shows by unselecting the check box next to each title. You can remove all of your downloads by going into your App Settings and clicking "Delete all downloads" under Downloads.
A "Downloads" tab (called "My Downloads" on Windows) that sits at the bottom of the Netflix app shows you which downloads are in your library and lets you play them. It also lets you customize your download settings, such as Smart Downloads.
When turned on, Download Next Episode will automatically delete TV show episodes once you've watched them and then download the next episode in the season. It's a no-brainer for anyone who downloads TV shows, which is probably why the feature is turned on by default in Netflix apps.
Downloads for You expands the automatic downloading and deleting options for Netflix that are used in Download Next Episode. The feature is available in the iPhone, iPad and Android versions of the Netflix app, as well as some Chromebooks and Chromeboxes.
After Downloads for You is turned on, Netflix uses your viewing habits and preferences to download movies and TV shows that the service thinks you will like. Once you watch them, they're automatically deleted.
If you don't want to watch a downloaded title, you can delete it the same way you would delete downloads that you initiated manually. You can also click the icon of a square surrounded by a broken circle to cancel downloads in progress. Downloads for You only works over Wi-Fi.
Turning that feature on will then open up options for limiting how much data Netflix will automatically download for each user profile, anywhere from 0.5GB to 9.5GB. (Netflix notes that one hour of video at normal quality is about 0.25GB.)
Whether a movie or TV show can be downloaded on Netflix depends on its content license, and licenses vary from title to title. Netflix says that it tries to make as many titles available for download as possible, and when a movie or show is not downloadable it's usually because of three reasons:
In my informal survey, the titles I found mostly likely to be excluded from downloading are popular TV shows from cable or broadcast networks. "Grey's Anatomy," "Gilmore Girls" and "The Walking Dead" are three shows you can stream on Netflix, but not download.
Geographical restrictions that limit streaming titles in certain countries also apply to downloaded movies and TV shows. If you're traveling in a country where Netflix is not showing the title you downloaded, you won't be able to watch it, even though you already downloaded it in your home country.
Trying to watch a downloaded movie in a country where Netflix doesn't show it will result in an error message in the Netflix app: "Download Not Available in This Country -- Not all downloads are available to watch in every country."
VPN software that create virtual private networks can be used to get around geographical restrictions, but Netflix makes a strong effort to block VPN from working with its service. Using a VPN to bypass geo-blocking could also be considered a violation of Netflix's terms of use.
Here's our Star Trek streaming guide, so you know where to go boldly where you've never gone before... Without leaving your sofa. We've come up with this Star Trek streaming guide because since the first ever episode aired back in 1966, there's been a huge number of additions into the franchise.
Star Trek is currently in a bit of a purple patch for content as Paramount Plus, which is the home of all things Star Trek, is responsible for several new shows in recent years. But, it's not just new content, you'll also find where to stream the classics both movies and TV series below.
Before, Star Trek content was scattered all around different streaming services and searching for what you wanted to watch could feel like hunting for a cloaked Bird of Prey. However, these days you're able to stream all Star Trek content out there on Paramount Plus. However, we do have round-ups of the best sci-fi movies and TV shows on Netflix, Disney Plus and Amazon if you want to check them out.
You can also check out our take on the Star Trek movies, ranked so you know which movies to beam up onto your device. While Paramount Plus has everything Star Trek out there, you can find the odd bit of content on other platforms. So, below you'll find where you can watch what, regardless of where you're based, in our Star Trek streaming guide.
The Star Trek movies can be divided into three tidy groups: the original cast, the Next Generation cast, and the reboot cast. All of them can be found on Paramount+. However, Paramount+ isn't the only place you can stream the movies and in some cases you can rent or buy from places such as Amazon.
Now that Paramount+ has arrived in the U.K, streaming Star Trek is a lot easier. You can view most of the movies on the streaming platform. Star Trek Beyond is the exception but that can be found on Amazon Prime. If you're not prepared to subscribe to Paramount+, the movies are available to rent or buy from a number of different platforms.
Now that Paramount+ has reached those across the pond, the U.K. can enjoy streaming Star Trek shows as well. Netflix is also another great option to fulfil your Trekkie viewing needs, especially if you're interested in checking out Star Trek: The Animated Series, which is exclusive to Netflix.
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