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Magnhild Mongolo

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Aug 2, 2024, 3:06:21 AM8/2/24
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Using the latest rev of the Netflix iPad app, I go to watch a TV series like South Park or Top Gear (UK). If I want to watch episodes from another season/series, I tap on the appropriate dropdown. Since the dropdown only shows nine seasons, and South Park and Top Gear both have more than nine, I need to scroll to see the rest. However, when I attempt to slide my finger up/down on the list of seasons, it does not move/scroll.

You might want to uninstall and reinstall Netflix.Or start with a Reset, hold home and power buttons down until the Apple logo appears and the iPad restarts itself. Kind of like rebooting a PC. This helps sometimes with recently updated or installed apps. You should not have to restart your iPad when you install an app but sometimes it helps.

Just called netflix and reported same issue. Son is trying to scroll down to seasons past nine on south park and family guy and only scrolls screen in background and not drop down menu of seasons. Reported this to netflix and was told they have never heard of it before ?

Went on to explain I tried this with my iphone 4, wifes iphone 3 and my sons ipod touch. All with the same result. Both daughters also have iphone 3 and will check tomorrow, but i'm sure the same result.

I have had this issue too! I'm on an iPhone 4S. It's so annoying! I can't watch any episodes past season 9 of South Park. Really frustrating. I hope Netflix addresses our complaints and fixes the bug with an update.

I guess they haven't fixed this problem yet because I have the exact same issue with my touch. I don't know if it's the Netflix upgrade or if it's because of the OS update, but I never had this problem before until just recently.

I am also experiencing the same problem on my iPhone 4S. I try to watch the later seasons of Family Guy and South Park and am unable to scroll through the seasons drop-down menu fluidly. I have discovered something that may benefit everyone who has posted on here. What I have discovered is that I am able to scroll, it just doesn't work 100% of the time. Bring up the season selection list and keep repeatedly attempting to scroll down the menu in a controlled manner. Switching the season once or twice before doing this may be the key. Hope it works!

So a couple days ago, I traveled from chilly New York weather into very hot weather in Costa Rica. Shortly after I arrived in Costa Rica, my phone started getting very hot after me just using snapchat for a mere 5 minutes. It got so hot it hurt to hold and then the screen went black. I knew the inside lf the phone was still working because I'd plug it in and it would make the sound or I'd flick the ringer and it would buzz. So I held down the power button to turn it off and the phone cooled down. I tried restarting it by holding the home and lock button (although, not for a long time.) Nothing happened. Now its been nearly 3 days and I've had no luck. How can I save my phone?! There is no Apple here!

2 days ago i was taking a bath and i dropped my iphone 6 in the bath for about 3 seconds and it was ok other than the speaker so i put it in rice over night and the speaker was working it was working fine, than i was watching netflix on it and it just shut down and i can't replace it or anything it is charged but it keeps getting hot how can i get it to turn back on?

As compared to my phone,I dont think that there is issue with point which u mentioned above, during the heavy summer am handling the same issue with my phone.It is completely dark on my display.If i press the home button, then it will take excacly 25 Seconds to re open the display,..i dont know what happened..can u please assist me to save my phone..??

well I have a similar problem however the screen of my phone fell on the floor face down then the screen went black then the selfie camera got really hot. and its not working at all I tried reseting it so I can feel my phone vibrating and nothing happened! what do I do in this case I'm in a frown island they don't have an apple store of any kind! please tell me there is a solution!

So , I put my phone on charging and it charges in about 3 or 4 hours maximum .it was working very fine and good. I forgot to unplug it in the morning .I checked my phone and it was continuously restarting itself. It was extremely hot so I took out the battery and cooled down the system . After cooling , I put the battery back and started my phone but it was like my phone hanged or something and it started re heating . After entering the password it stops working and does not shows any apps or anything except wallpaper and then after about 30sec it shuts down itself. It happens again and again . What should I do? . I've very important data in mobile I cannot risk wasting anything and also there are no phones available of the same model here. Kindly reply please.

Check your battery tab in settings and see if anything is draining an exceptional amount of power. if nothing seems out of the ordinary backup and DFU your phone. Before restoring see if an unloaded stock OS still produces these issues. that being said, it sounds like your phone may have suffered water damage and I would get it looked at ASAP.

As mentioned, water damage could be the cause. Remove the motherboard and brush the components and connectors with a toothbrush and pure alcohol. If possible you can bring it to a workshop who could decontaminate it more thoroughly.

Thea I know its a little late but it sounds like to me you blew out the backlight filter due to a short inside the phone. Typically when the phone gets excessively hot it is due to a short. Has the phone ever been in water as that is the usual reason for a short. Either that or a botched screen replacement. The good thing is your phone is not toast, this can be fixed. You need to find a repair shop that specializes in micro soldering on mobile devices. If there are none in your area there are quote a few that accept mail ins. Check out Jessa at iPad Rehab. Here is the link www.mendonipadrehab.com. If you just want your data and you can see the home screen with a flashlight as previously commented you can use the flashlight to navigate your phone, back it up and buy a new phone. At this point it is about cost versus replacement. Good luck!

Hate to bump an old topic, but I've been having this intermittently for months and recently decided I couldn't handle it any more... If I've got to use another browser I will, because GB content is worth it! But Chrome is definitely my browser and it hasn't always done this, and in fact seems to work fine 10% of the time, which I thought was bizarre and made me wonder if the problem was on my end (still possible...)

@meauntienora: The scrubber issue has been known for a while and I believe that a fix for it should be in as part of the complete video player rewrite that'll be coming sometime after the GameSpot redesign goes live. Sorry for the trouble.

This is driving me crazy. The video controls just keep popping up, even without moving my mouse. It's is absurdly distracting. Worst of all, it's on the new player, so does not seem like anything was resoled Rorie. Always happens to me with the live shows.

Unfortunately I am back because, as the couple other posters above have said, the new video player does not seem to have addressed this. It did however change it so that the bar begins to sink below the screen but abruptly jerks back up, much like user ChrisTaran reported. It looks very much like it perceives input of some sort even when I unplug my mouse, turn off my touch pad, and have hands off the keyboard.

@meauntienora: Yeah, I had this replicated for a bit but as soon as I called @tsubomi over to look at it it stopped happening for me. I'll see if I can replicate it and show it to her when she's back in the office.

I've implemented a workaround to check the cursor position when the mouse move event gets caught. This should prevent the video control bar from popping up when there is no real mouse movement. The fix has not been deployed yet, but you should expect to see it on the site sometime this week.

I had this problem and then noticed that it went away when I closed out another program that was running. I'm a ham radio operator and we have a fairly new internet based communication gateway called Fusion. I don't know how it works really but I do use it. I had this same problem and reported it to Netflix and they said they have never heard of it. Then I noticed that when I close the program that runs my fusion gateway it stopped happening. Proved it by bringing up netflix while running the program and it happened again. Soon as I closed the fusion program it stopped. Don't know if this will help anyone else but I bet that this is caused by something running in the back ground on your computer. Start closing things one at a time to see if it cures the problem.

I am having this problem on various platforms, including Netflix, while using Chrome. I figured out how to disable my touchpad mouse, and had nothing else plugged in to the computer to replace it. Despite this, it acted as if my mouse was moving, despite being technologically impossible at that point. I also tried closing all the other windows running, but no change either. Are there some steps I could take to fix this problem? Is anyone else still having this issue?

I have the same issue. I thought I would share my fix. After numerous chats with Netflix, we finally found a solution. I sometimes watch Dish online and Dish uses a their own player called Dish Anywhere player. Well it turns out this was causing interference with Netflix video player. I had to manually close the dish player and my problem was fixed. No more navigation bar popups. Hope this helps.

OK, obviously i was having this issue watching netflix on my chromebook, hence the search for an answer. after opening/closing chrome, restarting my laptop, and opening netflix again, it was still doing it!!! I usually move my cursor to the bottom right-hand corner after choosing full-screen mode, but after seeing @thetofus response, i moved my cursor to the UPPER right-hand corner? and viola! its working fine now!

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