Myob Free
Nettie Vitale
i dont even know what board to post in, i dont even know what program i have now. I signed up to essentials, last year MYOB moved me to another system, WITHOUT MY AUTHORISATION OR NOTIFICATION. This new system has progressively gotten worse month on month until it became almost unusable, now it actually is unusable.
What has been going on over the last few days and why can i not login. Why did you decide to do an update at the end of month when end of month needs to be done, oh, and the bi monthly gst needs to be done. why?
Why is there no longer a print button? I used to be able to create an invoice, click the big green print button and it spat out of my printer. The advice i have recieved from your 'support' team is a multi step process of downloads and pdfs and opens and prints, which then prints the invoice with a link to 'click on to open invoice'. Do you accept and understand how stupid this is? Can you bring back the big green 'print' button? if not, why not?
I can now only email 50 invoices and 20 statements at a time. Why? Statements are sent monthly, if i only have 20 statements that means that i do less than two jobs per day and deal with 20 (or less) customers per month. Do you believe that small businesses are THAT small? Why cant i just send them all?
Why have so many of my inventory items/ products become unusable and come up with an error saying "Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: d6651745-55ac-4e29-973f-b222d30e94a0." the last set of numbers changes each time, and i had a massive list of them but i got logged out and lost them which brings me to the next question
Why does myob log out all the time? half way through an invoice it will simply **bleep** the bed and when you refresh the page you are logged out and have to start again, this has been a long standing issue even back with the essentials program.
I had a lot of the same in the last few months. I am in the process of moving to xero. No regrets so far. MYOB this morning is spinning saying loading. This happens often. In the meantime I have completed a bank rec in xero and done 10 invoices. In myob, I am stil waiting to log in.
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