Note from our CEO: Introducing India's first ever Priority Postpaid

[Shashwat Sharma]

Dear Customer, I am excited to share with you the launch of Airtel Priority Postpaid. Many of you have told us how you sometimes struggle to make that video call or download an email or upload a photo in a crowded market, a traffic jam or an event. This is a problem that we have been keen to solve. That's why we have launched Airtel Priority Postpaid. Airtel Priority Postpaid is specially designed to give you consistent experience even in congested areas. This has been made possible through our latest upgrade to our 5G network, called slicing. Slicing is a capability that has been launched in many other parts of the Western world, and I am delighted that we have now brought this to you in India. Slicing essentially enhances the network, thereby allowing us to offer this extra capability exclusively to our Postpaid Priority customers. How do you get it? Airtel Priority Postpaid is available on all our Postpaid plans. If you are already on postpaid, you will start enjoying the benefit automatically. If you are currently on prepaid, you can upgrade your existing plan to postpaid by visiting the Airtel App; or by simply walking into the nearest Airtel store. How can you experience it? You can experience this Priority service on any 5G SA (Stand Alone) enabled smartphone. Just ensure that your handset is on the latest software version. If this is not the case, you will see a pending action showing up in the 'Settings' section of your phone. You can also diagnose your phone readiness for Airtel Priority services, by visiting the Airtel App. I would love to hear your thoughts on this and any area we could improve and serve you better. Warm Regards, Shashwat Sharma MD & CEO - Airtel India

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