Ds-2cd2185fwd-i Firmware

[Janoc Florez]

IMPORTANTThis model requires non-standard firmware. Do Not Install standard firmware (e.g. v.4.1.xx) on this model. Doing so will permanently damage your system. You must use custom firmware v.4.1.25 from the iDS-9632NXI-I8/16S product page.

The I-series NVR (such as the DS-7716NI-I4) is one of Hikvision's most popular and feature-rich recorders. As such, many firmware revisions have been introduced over the years to continually ensure the product is compatible with the newest technology available. Due to the many revisions, we recommend that the user closely follows the instructions below in order to reduce the amount of time spent as well as the chance of failure.

As more affordable IP cameras are introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

After upgrading to v4.X, the recorder database will need to be converted and optimized. If you are experiencing issues where playback is expected but not found, make sure "Database Repair" is performed as indicated in the procedures and scenarios below.

View the most updated version of this document here:

K-Series DVR upgrade instruction

The Turbo 4 Hybrid DVR K series has multiple models and across different platform and chipset. It also has similar firmware development of other recording product line; DVR K series has also introduced the GUI4.0 to ensure the series to be compatible to the newest technology available. The new database architecture is also brought into the DVR firmware v4.0 to be future proof and for better recording search experience.

As more affordable cameras introduced over time with greater video resolution and data sizes, more efficient database management also becomes necessary. The introduction of firmware v4.0 brought about a new database architecture in order to be futureproof.

After upgrading to v4.X, the recorder database will need to be converted and optimize. If you are experiencing issues, where playback is expected but not found, please make sure to perform "Database Rebuild" as indicated in the procedures and scenarios below.

If the data has not been recorded or has been overwritten, Database rebuild process is not able retrieve those lost data. Have the system upgraded to the latest available firmware version above to prevent any future data lost is strongly recommended for all application.

1. Fixed the issue that the main stream of the 2645FWD, 2745FWD and 2H45FWD does not support 1280*720 resolution.

2. Fixed the issue that the wired and wireless IP addresses are set differently on Wi-Fi models. After unplugging the network cable, both IPs can access the device.

3. Fixed the issue that the algorithm does not detect targets after Du-VCA function is enabled and running for a period of time.

4. Fixed the issue that the SVC function of the camera is invalid after connecting to the NVR and enable SVC on the NVR side.

5. Fixed the issue of low volume pickup on some models.

6. Fixed the issue that Hik-Connect cannot be online after registration due to rules changes regarding the virtual model of oversea products.

This update refers to function/compatibility improvement and will take effect automatically after the Date of Change. We are very sorry for any inconvenience of use-habit changes caused by this action.

For any questions and request for this firmware, please contact our local technical support team.

The SSI Video Safe Secure Cloud, Allows you to harness Amazon's Enterprise Storage Platform and Securely stream your Security Video Cameras Feeds. This will allow you to store over 365 Days for maximum Video Storage and Redundancy!

When installing SSI Video Safe onto Hikvision cameras the app updates the Hikvision camera firmware with an open platform version. This allows us to add the SSI Video Safe app to the camera. The SSI Video Safe app will update the Hikvision camera firmware to version 5.5.0 OP (open platform).

If you have an SSI Video Safe compatible camera with newer Hikvision firmware, the SSI Video Safe installation will downgrade the firmware to 5.5.0 OP as Hikvision does not release Open Platform versions of interim firmware updates.

If you have an SSI Video Safe compatible camera with older Hikvision firmware, the SSI Video Safe app will update it to 5.5.0. You will be shown a pop up during the installation process to ensure you are happy for this update to occur.

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