An Orthodox priest with a doctorate in counseling, Fr. Webber helps us to understand addiction and explores ways to overcome it. He clearly and skillfully explains the Twelve Steps of the Fellowship of Alcoholics Anonymous. In correlating the Twelve Steps with basic Orthodox theology, Fr. Mel identifies the implication of the Twelve Steps for Orthodox, and for all Christians. Using examples from the life of the Orthodox Church, he shows how the Steps can be a valuable resource for our own spiritual journey.
From a review: Written by Father Meletios Webber...Steps Of Transformation: An Orthodox Priest Explores The Twelve Steps correlates the twelve steps used by Alcoholics Anonymous with basic Orthodox Christian theology. Offering understanding, wisdom, and insight to all who turn to God when weighed down by implacable addiction, Steps Of Transformation is a sober, spiritual, and open-hearted work of benevolence which is especially recommended reading for Christians involved in 12-Step programs for substance abuse, compulsive gambling, anger management, or any other behavioral or psychological disabilities.
"...a humble and realistic book, full of hope, that bears witness to the immense patience and mercy of God." -Bishop Kallistos Ware, author of The Orthodox Church and the Orthodox Way
Bacterial transformation is the transfer of free DNA released from a donor bacterium into the extracellular environment that results in assimilation and usually an expression of the newly acquired trait in a recipient bacterium.
When business process transformation is implemented the right way, you spend less time on repetitive back-office tasks and outdated legacy systems. Business process transformation creates streamlined workflows and automated end-to-end systems where organizational resources go towards providing more value to customers, saving costs, and boosting operational efficiency.
In today's technologically charged world, successful business process transformation initiatives must be customer-focused and data-driven to create a well-oiled business machine that delivers consistent quality output and excellent product or service delivery using online and offline channels.
Though the benefits of business process transformation are significant, it's not always easy to convince stakeholders and employees to become invested in changing the existing processes to create better business outcomes. However, it's worth the effort to carry them along to increase your chances of a successful transformation initiative.
Identify redundant tasks, outdated systems, and technology stacks, and get input from your project management teams to add the operational context of how projects and business operations run across different levels in your organization. Also, make sure to consider regulatory compliance in alignment with the new processes and business goals.
Listen to their viewpoints and communicate the benefits of change using data. Explain the decision-making driving process changes, new business models, and business growth. Use financial terms where helpful and tie your organizational transformation to its main strategic goals.
Involve experts and leaders from different departments to create a comprehensive transformation and change management plan. Avoid silos of automation and transformation that do not connect new business processes end-to-end. Develop and analyze several process modeling samples and encourage feedback, support, and input from key stakeholders and employees.
Your business process transformation efforts should always be driven from a customer experience approach. It is common for some organizations to fall into the IT and infrastructure modernization trap without adding any real value to customers.
Let's take a construction company undergoing business process transformation, for example. While the organizational transformation initiative may begin with a goal to reduce construction cycle time and enhance customer service delivery, the project may segue into redesigning its mobile application interface to be more engaging without improving the main functionalities users need.
It is wise to create a business process transformation transition plan to address how the organization will carry out normal business operations while implementing new processes. Communicate your transition plan organization-wide, giving a timeline for when different phases will be complete.
Your organizational transformation project is only as good as the metrics used to measure its progress and alignment with strategic goals. Establishing performance measures at the start and during various phases of your transformation initiative is critical for success. For many organizations, cost reduction, improved profits, and positive customer experiences are good indicators of business growth.
Pulpstream improves employee-focused processes by giving them more power to create no-code business solutions to enhance productivity and cross-team collaboration. From service and manufacturing workflows to human resource management and incident management, Pulpstream empowers teams to streamline, automate, and improve operational workflows and daily processes and get their jobs done faster.
Using Pulpstream, organizations can replace ad-hoc workflows and systems with more efficient tools and collaborative software. Pulpstream helps replace patched-up workflows with systems that can scale.
An example is replacing the sales teams' system of gathering leads using email and spreadsheets. In its place, Pulpstream provides a more efficient system that pulls the necessary information from emails and spreadsheets into an organized and accessible database for all sales members to work from any device, at any time.
Pulpstream provides an interactive, customizable, and powerful tool to take control of your business processes. Deconstruct the employee and customer experience and eliminate all time-consuming, manual tasks that slow down service delivery and operational efficiency.
Create systems that support employees to do their best work with an integrated leave of absence management system or claims management. When employees and customers observe an organization making positive changes for their benefit, they are motivated to contribute more and spread happiness to customers.
By leveraging Pulpstream's power of digital transformation and automation, your organization can quickly improve accuracy in forecasting risks, generate insightful analysis, and track every corrective action to a successful closure.
Captive Resources, LLC, an independent consulting company providing risk management, claims advocacy, and other services, partnered with Pulpstream to modernize its mission-critical software servicing hundreds of consultants and clients and generating over $2 billion in annual insurance premiums.
"When you have approximately 400 independent field consultants reliant on the system for their paycheck, failures and outages are highly impactful," said Dave Netti, Senior Vice President of Risk Control for Captive Resources.
Using Pulpstream's no-code deployment experience, the business process transformation for Captive Resources took only four months to transition from patched workflows and obsolete legacy systems to a streamlined business process that eradicated data entry redundancies and significantly reduced service delivery time, allowing consultants to work on tablets from any location.
Are you ready to transform your business processes, improve product or service delivery, and boost your overall customer experience? Get started by requesting a free demo of Pulpstream's no-code solution or downloading our free e-book to achieve business process transformation with a no-code solution.
Using Pulpstream's built-in component library, flexible logic, customizable alerts, and rules, your organization is well on its way to creating new business processes, automating and monitoring progress while working from anywhere and from any device.
Change and transformation projects are like launching rockets into outer space. A successful transformation project requires adequate planning and substantial energy to successfully set-up a project from the beginning. That first step can be the most important. If the right amount of focus and energy is put into the onset of a project, the project will have enough momentum to get off the ground. While the overwhelming number of transformations fail, there are some things that can be done to help your project beat the odds. Here are 5 keys to a successful transformation:
There is a tendency to overly focus on a single aspect when organizations think about doing something new or better. For example, an upstream organization might think the key to better production is better processes and technology. This might be true but it may also require restructuring the organization to remove barriers and align teams. It might also require new people or providing existing teams with new skills. People, process, technology and organization are interconnected. You need to analyze and address all these areas for any project to be successful. An honest assessment of what you already have in place enables you to identify gaps to delivering a successful transformation. We like to look at these 4 areas when thinking about transformation projects:
The project manager and owner of the transformation are typically different people. Both should be required, active participants in the Steering Committee. It is important to define these roles, responsibilities and expectations from the start.
Communication is key to transforming. It is a common need for everyone in the project. Adequately meeting the communication needs of everyone in the team can be the difference between success and failure. When communicating, consider the following:
Change is hard but with these points we hope that the path to a successful transformation is a little easier. The pain and process will be worth it once your transformation is complete. Once you decide that a transformation in your company is needed, we have written Setting up a Project for Success that talks about things to do to make your project successful.
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