The Iphone Iphone Could Not Be Restored. An Unknown Error Occurred (4045)

[Cecelia Seiner]

NOWWW the big issue came here. Called apple support, spoke to a lady, shared screen etc, nothing works. She arranged for me to head over to MBS outlet. Mentioned to her over the phone that I am fully vaccinated however my the window period for it to be deemed "effective" has not taken place. Did asked her to call Apple Store MBS to seek clarifications if it is true I could enter nonetheless because one entrance was via the shopping centre which I cant. Lady told me yea yea yea Apple MBS knows with regards to this, guess what, DENIED entry, manager at MBS just mentioned, cant do anything, cant be help.

So now after asking the whole line of APPLE related people, no one knows what is this error 4042. Tried searching up online, nope nothing. iPad is lightly used, take notes for school and kinda need this urgently before exam week, but no one seems to have any empathy. Makes me question for the last 10 years of being an applefanboy, ive come to this, so yea.

I experienced exactly the same problem with my iPhone X. I am hoping that a call scheduled today with Apple Support will lead to a solution to this problem. I am very disappointed so far. I suspect that there is a problem with iOS 15.1 which led to this.

I just had the exact same issue with iPad 6th generation with 97% battery charge. The iPad is now completely black screen and does not power on. Apple customer service were not of much help and didn't really know what the issue is. Although being loyal to apple for many, MANY years now, they have really disappointed me.

Same issue here . Unable to restore from DFU mode in Apple Configurator 2. Have tried multiple cables, PC's, Macs, blah blah blah.Following this thread in the event that a true wizard comes up with a viable solution. I do believe it is software related, rather than hardware. My iPad 7 has been "babied" and is in brand new, pristine condition.

Hello, I have the same problem with my Ipad with is little used, impossible to restore or install new software with dfu... I hope apple can fix this problem or they can just change ipad for new ones to customers that have problems with fault 4042.

I had the same error(4042) on iPhone 11. It had the black screen of death. It didn't do anything. So I left iPhone plugged into my pc, while i went online to research this error code. This forum was the only thing that pop-up. This was an hour ago. Then as I'm reading these issues in this forum, my phone sign out of iTunes and came on and it works just fine. It just seems funny to me after reading these issues I thought my iPhone would never work again. I'm pleased or blessed cause it found a way out. Credit goes to the extra ordinary intelligence. Thanks.

iPad 6 wifi not turning on after auto update took place to 15.6.1. now it is only detected in dfu mode by iTunes, but every time error 4042 comes while restoring. Same error when restoring to iPadOS 15.7. IT was running perfectly fine till iPadOS 15.4 (before update).

Same issue with an upgrade for an iPad 6th generation - after a system update, iPad becomes visually unresponsive and won't even force reboot, iPad only shows up in Recovery / DFU mode*, and Recovery mode fails with error 4042. Seems like iPad 6 and similar-age devices have been reported multiple times, so I suspect this error is tied to common chipsets of the time.

To reach Recovery mode, I plugged directly into a Mac (I happened to use a MacBook Pro 2020 with macOS Monterey 12.6), pressed Power+Home for about 10 seconds, then release Power (keeping Home) for about 6 seconds until the iPad showed in Finder or Apple Configurator (or iTunes on older computers).

I had a similar issue happen on an update about a year ago, and it eventually recovered. While DFU failed on multiple attempts, I also continued to keep it plugged in for several days, and at one point it simply booted up on its own. So maybe it's just REALLY sluggish to finalize certain iPadOS updates.

I had the same problem. Screen was black until i plugged it into a charger from an outlet, then logo kept going on and off. Tried all teh fixes to reset and restore through itunes, but nothing worked. I found a little info on what could cause problems with an iphone rebooting and took a guess that it was the battery. Had the battery replaced and it's fixed. I checked a few forums and also called some cell phone repair shops, was told: it's the phone gone bad, it's the circuit board, it's the software. I took it to the repair shop and told the guy it I thought it was the battery. He said is was a chip, but would humor me and replace the battery to prove it wasn't the battery. Turns out, it was. It cost me $25 to get the battery replaced on an iphone 6S, but prices can vary greatly depending on the repair shop, so I'd do some calling to find out what it costs to replace a battery on your device before you decide on which shop to visit.

I found a solution for me.For me the problem was caused by a corroded contact of the haptic engine.The phone kept stuck in bootlop because of a broken hardware.After unplugging the haptic engine my phone instantly booted again.

So just unplug every hardware component one by one.E.g. unplug the haptic engine, check if phone boots, if not, plug in the haptic engine again and try another hardware part.repeat the procedure until your phone boots.

I have the same problem with my iPad 6th Gen wifi. Cannot enter recovery mode but DFU only. Tried to factory reset under DFU mode in iTunes but no luck, failed finally with code error 4042 back. I brought it to Apple store and customer service told me to purchase another iPad. I mean, really? Am I really supposed to buy another device because apple official release software messed up my iPad?? What a shame.

If your iPhone isn't working as it should, such as it has frozen up, become unresponsive, stuck on Apple logo and not turning on, get suck during software update, then you will need to put the device into RECOVERY MODE in order to rescue it. The hidden 'Recovery Mode' can be an instrumental troubleshooting mode that lets iTunes to attempt to diagnose and fix the errors with iPhone's operating system by updating or restoring the software firmware.

Before going ahead, try to get iPhone out of the stuck recovery mode the normal way, and then connect it to computer to perform the restore in iTunes's Summary page or Finder's General page. Make sure you have a previous backup, or you will lose data. This makes no sense if your computer does not recognize the device.

When your computer indicates the iPhone couldn't be restored, it should disconnect itself from the computer. Typically it's hard to keep it connected while it's in the recovery mode, but it's possible. So try a few times with the button combinations until you see the Restore screen (or Connect to iTunes screen) on the iPhone.

4. When you see the option to Restore or Update, choose Restore. Your computer will restore the phone and reinstall the software. Note that if you don't have a backup to restore, there's nothing you can do to save your content (iTunes or Finder won't let you back up your iPhone if it's stuck in recovery mode.)

If, however, you've tried updating or restoring the iPhone through iTunes many times and have no success, you will need to use something like iOS System Recovery to search, identify and cure the software bugs with the operating system. The tool detects the device once it's connected, then gives you the option to remove it from the recovery mode.

You don't have to figure out exactly why iPhone is in recovery mode and could not be restored, as the software comes with the advanced techniques that is able to take care of the reset with a few button clicks. You can download the firmware other than iTunes to get it to work, without involving data loss on the device.

Bonus: If your iPhone is stuck in recovery mode and won't restore with iTunes, you may have chance to get your photos, contacts, messages, and any other information needed back again. The toolkit carries the data recovery function to achieve that, and this article explains how to recover data files on iPhone.

The way iOS System Recovery works is simple, and in the following short guide we'll tell you how to fix iPhone stuck on recovery mode screen and not restoring problem, in an attempt to save your mobile life.

If your iPhone is still in recovery mode and you can not get restore to work, putting it into DFU mode is almost the last step on the troubleshooting ladder. It puts your device into a state where it can still communicate with iTunes or Finder and be restored to the working order.

Note that when reinstalling iOS using the DFU restore mode, you'll lose all the content on the phone memory. This isn't a big problem if you have a habit of making backups through iCloud, or locally in Finder or iTunes - before the recovery mode screen stuck on iPhone and couldn't be restore whatever.

If the methods mentioned above doesn't work, then there is likely a hardware problem that might cause the iPhone going into recovery mode and not restoring. Contacting Apple Support can be your last, best hope for success. The guys will let you know why can't you restore the iPhone stuck in recovery mode, and offer you the effective solution to get the issue fixed. You could also take the phone to local Apple Store to have a repair. Just make an entertainment with Genius Bar go there and it will save you a lot of time.

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