I worked on a session this morning and everything was fine and I shut everything down when I was done. Later in the day I had to work on something else and when I turned on the iMac and opened Pro Tools I got the PACE authorization error. iLok Manager was seeing my iLok. I plugged the iLok into every available USB port, including my thunderbolt hub's USB ports and nothing.
I finished working on my old iMac, shut it down and decided to do some troubleshooting on the new one. Something told me to shut the wifi off on the iMac and all of a sudden the PACE authorization error was gone and Pro Tools opened fine. With Pro Tools open, I turned the wifi back on and lo and behold the PACE error happened again.
When I try to open protools it says "Error, missing PACE authorization for "Pro Tools". Please insert the necessary iLok or rejoin your cloud session and restart pro tools."I have tried everything, I reinstalled iLok, protools, and even bought an ilok usb key to use the program, but nothing works. It says in the ilok license manager that i have the license, but the program still doesn't open. I purchased the perpetual artist license from sweetwater.
Currently I'm able to use locate and use the ilok on each machine independently fine, however I am running into issues beyond that. The first is ProTools does take a bit of time to load, maybe like 10 seconds, which is generally fine.
Secondly, once it's fully loaded past the splash screen I get the error:
"error, missing PACE authorization for Pro Tools. Please insert the necessary ilok or rejoin your cloud session before you are asked to save and quit Pro Tools. Ilok2 result frame has an invalid checksum". ProTools beyond that continues to load and operate fine. FWIW, when I try to run the server from one of the mac's that Pace error doesn't ever present.
With that being said now I am running into a more significant problem, I am unable to load a lot of plugins that require ilok authorization. The program hangs and spins the beach ball. The only way I've been able to proceed is by manually unplugging and re-plugging the ilok into the pi and reenable it from the list. Basically unusable if these conditions persist.
In the following guide, we'll show you how to make the most of your authorizations by keeping track of their location and preventing loss. If you experience any errors during this process, be sure to visit our troubleshooting section at the bottom of the guide.