[FULL Adobe Acrobat XI Pro 11023 Patch
Betty Neyhart
In my infrastructure, Adobe Reader 11.0.10 is installed. I'm planning to update the product, as the latest update available is 11.0.23. I'm using Ivanti for 3rd party application updates and through which I have downloaded the update 11.0.23. But its not getting installed on any of the test computers. Then I had tried to download the patches from adobe official site and downloaded 11.0.23 patch and installed but its failing with the below error.
"This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package"
The size seems about right, I have exactly 48,394,240 bytes shown. The problem might be how it is deployed. How exactly do you deploy it? Please try this test exactly: place the MSP file on the desktop of an affected machine (visible, and at the actual system, not remotely). Double click on the desktop file. What result?
Adobe Reader 11.0.10 is the standard software which was deployed during the Windows installation. I just want to update it to its latest version which 11.0.23. But when I download this update from Adobe official website, its not working. That is my concern. BTW I was able to update Adobe Flash Player.
Your situation is difficult. Sometimes, a customised version counts as a new product. Patches cannot be applied to the product, only slipstreamed to the Windows installer modules, which may be impossible if you do not have a record of what was done, especially if not a Windows Installer expert. You'd also need information in the Acrobat XI Enterprise Deployment Kit, but I think you can no longer get this because the product is out of support.
You probably need to uninstall XI (if you can), reinstall the standard product, then apply the patch. This may mean you lose customisations which were important to business processes, so test very thoroughly. Good luck!
I have found an installer file in the SCCM for Adobe Reader 11.0.10. I have uninstalled the product from my machine and installed the software found in the SCCM and it worked successfully but when I tried to apply patch, its not installing. same error as above.
Be sure to remove all existing versions of Adobe Reader XI before running that file (AND delete all registry entries in the Windows Registry editor pointing to Adobe Reader; delete the \ProgramData\Adobe\ folder and reboot. And then try running the AdbeRdrUpd11023.msp file after installing Adobe Reader XI 11.0.10.
I had uninstalled Adobe Reader 11.0.10 and deleted from Registry. Downloaded and installed AdbeRdr11010_en_US.exe file from the Adobe FTP site. Then I updated to 11.0.23. Now its sure the image was made by customized Adobe Reader.
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