3d Adobe Fonts

[Leto Corrales]

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Hi there, I have problem with Figma not syncing previously activated adobe font in an already existing project. I signed in adobe creative cloud and also in adobe profile on adobe.com, restarted Mac several times and it is still to working. Is there anything else I can do? Does anyone have the same issue with font sincing? Thanks

Hey there. Make sure the fonts are activated in the Creative Cloud App. If they were not used for a certain amount of time, Adobe requires you to redownload the fonts to properly sync them with your system.

i think this may be a very complex feature, because adobe font is a pay font collection, now i have a question for you, Adobe Font dont download the fonts to your computer? for now this is the way Sketch handle in a easy way the font you have installed.

Hi there,

I like using Adobe Fonts (in theory). There are quality fonts there and I use several of them in my graphic templates.

However, nearly everytime I start Premiere and return to a project with an Adobe Font, the font does not display. The title displays but uses another local font, usually the one that it as the top of my local fonts list.

The way that I fix this is to go to the font drop down in Essential Graphics and click on the small Add Adobe Fonts button.



That launches the Adobe Fonts website where I sign in to my Adobe Account. Then I close and reopen Premiere and the proper font displays as it should.

Most of the time when it is not working the name of the Adobe font that is being used is displayed in brackets. Like Premiere is saying, this is what font we're supposed to use but we can't and instead it displays a local font.

But sometimes, more rarely, all of my Adobe Fonts are simply gone. Searching them in the font dropdown list returns nothing like they have never been added. This one really gets me and this reason that this has become annoying enough to leave a post here.

To be clear, I am logged into my Adobe account via Creative Cloud. I always launch Creative Cloud first and then launch Premiere.

What I don't get is that I'm logged in so my fonts should be synced, why do I have to launch the website and login to my Adobe account to get it to work?

Any advice?

Thanks for your time,
Joel

I appreciate that approach.

But as for myself I'd like to see this fixed, because again in theory, this is a great feature of an Adobe subscription and clearly work has gone into Adobe Fonts (both on the side of the developers and the designers who have their fonts there) so I do think this should work as advertised.

Have you checked the CC Desktop app's Fonts tab, to see if those fonts are actually 'synced' or whatever they call it to your CC account? As I've had to go through that every once in a while to get fonts working.

You can see in the Added Fonts tab that you can have a font "added" but not installed, which is the difference from a blue dot to a green dot. Blue dot meaning that it is in Adobe apps (which is all I need for Premiere), but for the font that I use regularly, "Brother 1816", I've gone the extra step and clicked that Install family button and changed that to a green dot which says it is in Adobe & other local apps.

Several months later this is still an issue... a pretty frustrating issue, because at this point I'm locked into using Adobe Fonts as the fonts are part of our brand guidelines for the channel I work on.

If I could download the free version of the font to my system I would (because I'd technically have the license from Adobe Fonts, if anyone ever came calling for it) but free versions of the particular font that I use don't exist.

This is actually super frustrating... because sometimes I export hour long videos and upload them (which takes at least a couple hours total) only to realize that the fonts weren't synced and I have to start the process over. I have to go through my "hack" to get it them synced again. Yeah yeah I should always check a video before exporting but I also shouldn't have this issue.

I can hear people saying just change your brand guidelines to a font, stop relying on Adobe Fonts. Fine. But that's kind of not the point of bringing up an issue in the forums... the point is to get a fix or at least hear back from someone saying "hey, we'd like to fix this" even if it's super minor and affects a very small subset of the user base and it's at the bottom of the list. That would be something.

Anyways... if you see this and have this issue as well please upvote or leave a comment!

yeah, it is incredibly frustrating. I continuously have syncing issues. it's literally a everyday occurance. Only fix I found that works, i'd say less than half the time is restarting creative cloud. This aspect of adobe is useless to me if its this inconsistent.

Ok, I tracked down this thread just to say what I FINALLY did to help with this issue. In classic Adobe fashion it may help you it may not but it's now worked twice in a row which is a high percentage for them.

Go into the Creative Cloud app and click the 3 slashes in the upper left corner, go to file preferences and down to services unclick the Adobe fonts tab, wait like 30 seconds, and reclick it. It will sync everything up (hopefully) and all your added fonts will be there!

Just worked out you can do this by adding the Adobe Font folder as a Watched Folder. You can even add to Providers by putting a shortcut to this folder in the Providers folder of your FontBase folder. To find the location: How to Find Adobe Typekit fonts on Mac - YouTube

Hello. I am on a Windows 10 PC that has the latest update, and I have the most updated version of InDesign, Photoshop, Illustrator and Creative Cloud. This is an issue that has been happening to me for around two years, and I'm finally just getting sick of it.

Every time I restart my computer, Adobe products are no longer able to recognize Adobe fonts. I know I'm logged into Adobe, because 1) I'm able to open the program in the first place and 2) I have Creative Cloud set to open upon restart, and it shows me as logged in. But when I open an InDesign document (or Illustrator/Photoshop file, but I work mainly in InDesign), it will tell me that any Adobe fonts are missing. If I look in my Adobe Fonts, the font in question will ALWAYS be marked as activated. The only solution is to deactivate every Adobe font in the document and then reactivate it and wait, a process which can take anywhere from 5-15 minutes.

I should not have to spend 15 minutes every day making fonts work. It's extremely common for me to open a document so that I can fix a typo a client told me about, then spend 15-20 minutes on a task that should take less than two due to the fonts issue. I actively avoid using Adobe Fonts in projects for this reason, but sometimes the client asks for one.

I know I've seen other forum posts where people have this problem, but they considered deactivating/reactivating the solution. I'm hoping to get Adobe's attention to fix the actual problem instead of letting us use a time-consuming workaround. So, does anyone else have this problem? And can Adobe please fix this??

Yes, and wait for literally hours for someone to answer, and then waste more hours when they tell you to trash your preferences which does absolutely nothing. Or try to chat and chat person sends you a bunch of boilerplate articles to read that I've already tried or that have nothing to do with my problem. And then they "escalate" it and tell me somebody will call me back in 24 hours. Not cool when I use InDesign all day every day for my livelihood. I've been using Adobe products for 20 years and they used to be very stable. Not any more. Paying $60 a month for the privilege, we should have our own personal hotline to support, especially since all the apps are so buggy now.

I have been having this same problem for the last couple of years at least. And the "correct answer/solution" the Adobe reps give themselves--"call support" does nothing to fix the problem. There are hundreds of others here who have been struggling with Adobe fonts not activating for YEARS now and Adobe has still not fixed it. I feel your pain.

So an update since people are responding to this: After a couple calls each time this happened, I finally did get someone who said to start the Creative Cloud app every time I start the computer, and that does actually seem to fix the problem. I thought about it a bit more and checked my startup apps, because I usually forbid all apps from starting up as soon as I start the computer (because most of them really don't need to run on startup), and I now let Creative Cloud and related apps run at startup. Now when I start my computer the first thing I do is open Creative Cloud.

Also seconding the people who said "call support" is useless advice. To the Adobe employee who responded, thank you for responding, but do you think I would be posting on this forum if I had not already attempted to call support multiple times? If I ever post on here, it's because I have called support MULTIPLE TIMES and not gotten anything.

To clarify, I had to disable Creative Cloud from opening on startup, restart the computer, then enable Creative Cloud to open on startup, then restart the computer again. And now I manually open the program as soon as the computer shows my desktop, before clicking on anything else. And now it's working.

If you activate fonts, supposedly you are able to use them offline for 30 days. However the problem with Windows 10 is that it is requiring us to go online with CC every single time the computer is turned on, not once every 30 days.

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