About 3 weeks ago, when I try to run Intel Proset, installed together with the driver for the X550 T1 network card, the application does not show up. The "funny" thing is that if it is shown in the task manager as running processes, but the Proset application does not open.
You may be aware that we are noticing a pattern when the updates to Windows or apps have a negative influence on the Windows Registry or Driver Services. We have virtually run out of options, thus I would suggest that you think about loading a new OS or utilising an OS recovery DVD. Establish multiple restore poinst or pause any future Windows update.
On the other hand, it is indistinct to me whether or not you need to execute a certain software. The fact is that I always like to use Intel Proset tool , for different reasons and profits, I suppose you will know what they can be ...
And I see that there is no intention to consult internally either because it can cause the Proset application to not be displayed on the screen. I imagine the developers of the utility may have some idea of the cause when this happens.
From what I see, unless the same thing happened to a user and they found a solution, without this solution being a drastic measure, ( ex., reinstall Windows ) and they happened to read my message, it seems that it will be of no use to consult it here .
- From event, PC's drivers app or windows update log, try to identify and search if any abnormality. In Event Viewer>Windows Logs (Application or System), you could see some event trails that may appear to be the root cause.
Your system manufacturer may have pre-installed the DCH-Compliant Intel PROSet/Wireless Software ( ) on your system to enable OEM-specific features. You should get the latest OEM-specific, DCH-compliant Intel PROSet/Wireless Software from your computer manufacturer support ( -intel.html?tab=system-manufacturers).
That's where the shots go to solve the problem. The truth is that the only modification that I have made in the system lately is the cumulative update of Windows Update every month ( March ), no more , and I have checked if .net Framework 4.8 is correct without any corrupt files , and it has passed the check successfully , also .net framework 4.0 .
I appreciate your thorough follow-up. We sincerely apologise for the delay and are still investigating the problem internally. Please allow us 1-3 business days so that we can respond with a precise response or solution. I'm grateful for your patience with me on this.
Your system manufacturer may have pre-installed the DCH-Compliant Intel PROSet/Wireless Software on your system to enable OEM-specific features. You should get the latest OEM-specific, DCH-compliant Intel PROSet/Wireless Software from your computer manufacturer support.
thank you by your reply , I did earlier already try repair and uninstall and reinstalling again only the PROSet tools , to see if that will fix the issue without succes , the problem has not been fixed.
When Intel , releases a new driver update, version more recent than 28.0, then I will uninstall everything including the driver, and reinstall the driver from scratch together with PROSet, and see if the problem is solved
Although the problem has not been solved yet and I am waiting for Intel to release an a major update than version 28.0.0.2, to install it from scratch. I'm going to accept your last post as a solution. Although later I have the intention of commenting if all this finally gave a solution or not.
Obviously , reinstalling the operating system either with a clean installation or reinstalling it over itself , are not acceptable as a solution , for all that it entails , although I know it would work , at least installing after a format , but basically that does not give a solution to know the origin that causes that error , and above all to try to avoid the error from reproducing, since if you know the root cause, you can prevent it from happening again or correct it without having to reinstall the entire OS
Disclaimer: Your system manufacturer may have pre-installed the DCH-Compliant Intel PROSet/Wireless Software on your system to enable OEM-specific features. You should get the latest OEM-specific, DCH-compliant Intel PROSet/Wireless Software from your computer manufacturer support.
I hope this message finds you well. I am just sending a follow up if you have any questions from the previous post. If so, please let us know. May I suggest that to consider sharing the Memory dump to check if the issue persisted.
Please be informed that we will now close this request since we haven't received any response from our previous follow ups. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.
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