If the Product fails during normal and proper use within the warranty period, GIGABYTE will, at its discretion, repair or replace the Product. The defective parts within the Product, or the Product itself, will be replaced with functional equivalents using new or refurbished parts or units. Repair or replacement is subject to the original configuration. Localized components (e.g., Korean keyboard, etc.) serviced outside the country of localization, will be serviced with components conforming to the country of service. For example, if your unit was purchased with a US keyboard, and you travel to China where your keyboard requires service, your US keyboard will be replaced with a Chinese keyboard. Repaired or replaced items are warranted for the length of the balance of the original product warranty period or ninety (90) calendar days from the date of service completion, whichever is longer.
If a Product is near the end of a given warranty period and a repair/replacement is not possible GIGABYTE reserves the right to offer an alternative of equal or greater value or a partial refund proportional to the remaining warranty life of the Product.
Please note that the warranty term and warranty periods will vary by specific Product and may differ from one region to another; please inquire with the shops where originally purchased or our local offices. If you would like to verify the warranty term for the Product bought, please kindly contact our local offices.
Except as expressly stated above, GIGABYTE shall have no liability or obligation with respect to any void Receipt. Receipts collected through recycling centers, printing facilities, or institutions (including, but not limited to, hospitals or schools) are not eligible. GIGABYTE reserves the right to take any action to protect itself against all forms of suspicious claims, including, without limitation, requiring further verification of identity and details of the claimant and qualifying purchases as well as debarment of claim.
The warranty service provided by GIGABYTE / AORUS product is valid from the Date of Purchase. Consumers are required to provide a valid receipt or invoice with the date of purchase/invoice date, and the dealer's name should be recognizable. Customer may be asked to provide a copy of this if there is any question as to the product's eligibility for service coverage under the warranty or service contract. When seeking service, GIGABYTE may request that the customer to submit the original sales receipt of the product to verify eligibility for warranty service, even if the customer has already registered the product. The warranty is the same whether or not register. If the consumer cannot provide valid proof of purchase, the warranty date will be calculated from the date of manufacture according to the serial number on the product. GIGABYTE / AORUS reserves the right to review and authorize the period of warranty service.
GIGABYTE will not be responsible for any failure to perform due to causes beyond its control, including but not limited to, flood, fire, typhoon, submersion, earthquakes, liquid spill, neglect, misuse, abuse, acts of any government, explosions, accidents, wars, rebellions, insurrections, sabotage, epidemics, labor disputes, labor strike, or any agency thereof (including denials or onerous restrictions on required export licenses), customer induced damage and any other force majeure event.
There are technical limitations on some of the devices applied to the Product. These limitations are common or are defined standards within the Information Technology industry and are not related or specific to GIGABYTE / AORUS Products. GIGABYTE will not be responsible for failure and defect in the Product, which may not be repaired by utilizing the then-current technology commonly used by the Information Technology industry.
GIGABYTE shall not be responsible for any lost or damaged data, software or other materials stored or preserved on the Product. GIGABYTE strongly recommends that customer maintain a complete data backup and disaster recovery plan.
a) The failure caused by improper installation, operation, cleaning or maintenance, accidental and physical damage, misuse, abuse, or other modification, remedy taken by GIGABYTE or service centers not authorized by GIGABYTE.
e) Extreme environment factors including extreme temperature or humidity, extreme physical stress or electrical interference, fluctuation or surges of electrical power, lightning, static electricity, etc.
f) Damage caused by not using the provided manufacturers AC adapter and battery; Damage from use of materials, equipment not manufactured by GIGABYTE or not found in Qualified Vendor List(QVL) on GIGABYTE / AORUS website.
i) Products with no GIGABYTE labels or serial numbers, or if the serial number does not match the product or cannot be identified, warranty and after-sale services will not be provided. If there is a need for maintenance, please contact the original purchasing store for help. Replacement or removal of genuine serial number sticker on the product will break the warranty.
We provide extended warranty service for specific products. THIS SERVICE CAN ONLY BE ENTERED BY PURCHASER BY REGISTRATION WITHIN 30 DAYS OF PURCHASE from us or an authorized reseller. A valid proof of purchase is required to complete the registration. Registration confirmation will be notified by email. GIGABYTE / AORUS is not liable for any unsuccessful product registration due to incomplete or incorrect information input. In the event any of these warranty periods conflict, the shortest specified warranty period will apply. For more details, please contact the local office or the location where the original purchase was made.
Our Lifetime Warranty does not apply to defects caused by normal use and tear, damage caused by accidents, abusive use, negligence, fire, liquid contact or other external cause, damage which is the consequence of failing to comply with the user manual, damage caused by use with another product, damage caused by service by anyone who is not authorized by us, or if the product is stolen or if any label or identification number has been removed from the product or has been changed.
If the alternative is provided by us with the confirmation of replacement, it will be available for lifetime warranty service as well. The equivalent product here means the products with the same fulfilling functions. For example, if DDR4 3200MHz 2*8GB RGB Memory declared EOL, it will be replaced with other models which are DDR4/3200MHz/2*8GB RGB memory.
In no event shall GIGABYTE / AORUS or its Suppliers be liable to you or any third party for direct, indirect, consequential, special, incidental, punitive or exemplary damages, costs, expenses, or losses, including assets loss arising out of the use of the Product, including, not limited to, property damage, loss of value of the Product or any third party products that are used in or with the Product, even if when GIGABYTE / AORUS has been notified or informed of the possibility of such damages.
GIGABYTE / AORUS does not accept liability beyond the remedies set for herein, including but not limited to any liabilities for a product not being available for use, loss of profits, loss of business, or for lost, corrupted, or compromised data or software or the provision of services. GIGABYTE / AORUS is not liable or responsible for any amount of damages above the amount you paid for the purchased Product.
GIGABYTE / AORUS has no liability for any damage or destruction to consumer electronics devices or other personal property that is in or connected to the Products, including, but not limited to, laptops, tablets, smartphones or other devices, or any loss of data contained in the foregoing devices.
Notwithstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced herein and all direct or general damages in contract, (including negligence) or otherwise), the entire liability of GIGABYTE / AORUS and any of its Suppliers shall be limited to the amount actually paid by you for the Product.
GIGABYTE / AORUS seeks to provide accurate and timely information; nevertheless, there may be inadvertent technical or factual inaccuracies and typographical errors, for which we apologize. We reserve the right to make changes and corrections at any time.
In response to litigation over whether the makers of electronic storage devices must conform to Microsoft Windows' use of a binary definition of "GB" instead of the metric/decimal definition, the United States District Court for the Northern District of California rejected that argument, ruling that "the U.S. Congress has deemed the decimal definition of gigabyte to be the 'preferred' one for the purposes of 'U.S. trade and commerce.'"[2][3]
The term gigabyte has a standard definition of 10003 bytes, as well as a discouraged[2] meaning of 10243 bytes. The latter binary usage originated as compromise technical jargon for byte multiples that needed to be expressed in a power of 2, but lacked a convenient name. As 1024 (210) is approximately 1000 (103), roughly corresponding to SI multiples, it was used for binary multiples as well.
In 1998 the International Electrotechnical Commission (IEC) published standards for binary prefixes, requiring that the gigabyte strictly denote 10003 bytes and gibibyte denote 10243 bytes. By the end of 2007, the IEC Standard had been adopted by the IEEE, EU, and NIST, and in 2009 it was incorporated in the International System of Quantities. Nevertheless, the term gigabyte continues to be widely used with the following two different meanings:
Based on powers of 10, this definition uses the prefix giga- as defined in the International System of Units (SI). This is the recommended definition by the International Electrotechnical Commission (IEC).[4] This definition is used in networking contexts and most storage media, particularly hard drives, flash-based storage,[5][6] and DVDs, and is also consistent with the other uses of the SI prefix in computing, such as CPU clock speeds or measures of performance. The file manager of Mac OS X version 10.6 and later versions are a notable example of this usage in software, which report files sizes in decimal units.[7]
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