infobeth willmot haskel
Gualtar Pennington
Netflix, the world's biggest subscription video service with more than 192 million paying members, was increasingly an outlier among its rivals by offering a month-long free trial. As a raft of new rival services have launched in the last year, many set their free trial periods at a single week, including HBO Max and NBCUniversal's Peacock. And Disney Plus, as strong growth lifted its number of subscribers above its initial projections way earlier than expected, stopped offering free trials altogether in June.
Other established apps like CBS All Access and Starzlimit their free trials to seven days too. Hulu Showtime and Amazon Prime, however, still offer a month free to new subscribers. (Note: CBS All Access and Showtime are owned by ViacomCBS, the parent company of CNET.)
I have tried to cancel a subscription that is subscribed to through Roku. On my Roku account it says I have no active subscription, but Roku charges me for it every month. This feels like fraud if there is no way to cancel something you are charging me for?!
@Gina21and @Laurinette , if you highlight the app in question on your Roku's Home Screen and press * on your remote to you get an option to "Manage subscription"? If so, you should be able to cancel it or stop the auto-renewal. Otherwise, you have to deal with billing support at
We'd like to know where you purchased your subscription. If it's through Roku, we advise you to contact our Accounts and Billing team. They are the experts in handling this type of concern. You can visit our support page at Roku Accounts and Billing.
Suppose you purchase the subscription directly from the channel provider. In that case, we advise you to contact the NFL channel directly because many channels/apps on Roku are created, maintained, and updated by the channel providers themselves. You can contact NFL Support.
@karlinagmejia22, if your subscriptions are through Roku, you can manage them by logging into your Roku account at using the email address that's displayed on your Roku device under Settings->System->About. If you have subscriptions directly with a provider (e.g., Netflix, Hulu, etc.) you'd have to cancel on their websites.
I'm experiencing the same issue. I've tried to "cancel my subscription" as per the instructions, but my account says I have no subscriptions. My card continues to be charged every month. I've tried calling, writing letters, emailing and still I cannot get this monthly charge to be stopped. The charge is for Peacock TV LLC, but Peacock TV says I have to contact Roku to get the charge discontinued. Roku has conveniently made it so that no one can call or reach them to discontinue. I've canceled debit cards and received replacement cards, yet Roku still seems to charge the new cards and I know I have not given the new card number.
This article only applies to customers who have subscribed to Netflix through an X1 TV Box or Xfinity Flex streaming TV Box, also known as Comcast-billed Netflix customers. If you have Netflix included in your X1 package, see Netflix FAQs.
We provide Comcast billing for your Netflix charges as a convenience. Your Netflix subscription charge will appear on your Comcast bill under the Other Service Providers heading and will include the amount of the charge and the date through which you will have service, as determined by Netflix. (Please note, your Netflix subscription may be subject to associated taxes and fees.)
If you are on a trial or promotion, your Netflix subscription will still appear on your statement, but will show a $0.00 charge. At the end of the trial or promotion, the charge will reflect the price of your Netflix subscription package. Please see netflix.com/youraccount for a summary of your Netflix account status, plan and charges.
You may change your method of payment from your Comcast bill to a credit or debit card or another payment option accepted by Netflix at any time. To do so, contact Netflix support at netflix.com/youraccount. Note that Comcast-billed Netflix charges count toward your Xfinity On Demand/Pay Per View purchase limit unless Netflix is included in your Xfinity package.
One common problem to be aware of is accidentally signing up for an additional Netflix subscription on Xfinity Flex or X1 while already having an existing Netflix subscription that is using a different method of payment. If this happens and you would like to cancel your Comcast-billed Netflix account, contact us. To cancel or request credits for any other Netflix accounts, contact Netflix support at netflix.com/help.
Have a Netflix gift card that you'd like to use to pay your Netflix bill? Visit Netflix gift cards in North America to redeem it. (Applicable to Netflix users billed either through Netflix or Comcast.)
Last month, I canceled Netflix out of severe frustration with the lineup. And I think I'm saving another $20 this month (that rising Netflix price is too much) too. Which is kind of an easy choice when March is a huge month for returning shows on many of the other best streaming services.
Right now, with the economy in far from a great place, we're all trying to find ways to save money. And while cutting Netflix's price doesn't save you a lot, I'd say it's definitely worth doing if you're not feeling like Netflix is catering to your interests this month. Especially when our other picks for the top streaming services will. Of course, this column comes with a major "your mileage may vary" proviso.
I call out Netflix because the big returning shows and movies won't exactly be for everyone, though certain fandoms will definitely be sated (and, yes, one of the best Netflix shows is on the list). I'll also give Netflix some credit, too, for dipping its toes into new waters with a live event!
But since I think others may be right to cancel Netflix with me, I've decided to explain how my thought process continues to keep me away this month. This way, others may start finding new ways to be frugal with their streaming budget.
Previously, I've written big, sweeping previews of what's coming on all the streaming services to help people figure out what services they don't need. But looking at the services that I couldn't think about canceling right now (more on those later) and Netflix, it's easy for me to just focus on the biggest streaming service.
Netflix's licensed movie drop for the start of the month on March 1 doesn't help their chances. While I liked Easy A, The Hangover and Magic Mike XXL? They're the best of the bunch of the new list, though fans of National Lampoon's Animal House and the Adam Sandler (more on him below) movie Big Daddy may disagree.
The first "big" return of the month is Sex/Life season 2 (March 2), but critics of this soapy drama are right for saying that its version of "sexy" proves that lurid behavior isn't actually salacious on its own.
Two days later, Chris Rock: Selective Outrage (March 4) sees Netflix getting into the live events business. If anything could draw me back to Netflix, it's this. Rock is still a major public figure after Will Smith slapped him on stage at the 2022 Oscars, and I'm guessing the comedian is going to use this platform to draw a lot of buzz.
If I had to pick the likely biggest release of the month, it's You season 4 part 2 (March 9) as the back-half of Netflix's dramatic and creepy series hopefully answers the "Whodunnit?" questions it opened in the first part of the season. Having moved to England to try and live a good, non-murderous life, Joe (Penn Badgley) has found himself becoming the prey.
Up next, Luther: The Fallen Sun (March 10) sees Idris Elba return as John Luther, who's starting out at the disadvantage of being stuck in prison for his illegal (and efficient) ways of catching criminals. It's a follow-up to the fifth season of the series from 2019, and sees Luther haunted by a cold-case and seeking to stop a serial killer.
So, now Netflix has treats for three fandoms, and its fourth comes in the form of Shadow & Bone season 2 (March 16). Not one of my favorites, but the Grishaverse fandom doesn't need me, as they earned a second season renewal to see how Alina Starkov (Jessie Mei Li) and Mal (Archie Renaux) manage to survive life as they evade the Darkling, General Kirigan (Ben Barnes).
Then, Love Is Blind season 4 (Wednesdays, starting March 24) brings us back to pod life. For those not familiar: guests will flirt from isolation, and see if they can find true love without seeing their fellow contestants.
HBO Max (starting at $10 per month) has the very best show on TV right now with The Last of Us. Craig Mazin and Neil Druckmann have been putting up fantastic episode after fantastic episode, with the recent "Left Behind" creating all sorts of (positive) chatter online. Still, episode 3, which will likely net Nick Offerman or Murray Bartlett an award or two, is the high-water mark.
Then, over on Peacock ($4.99 per month), Natasha Lyonne and Rian Johnson continue to prove there's life after Netflix, with Poker Face. It's a murder-mystery of the week series that finds Ms. Russian Doll herself (Lyonne) on the run from her past, while her nearly-supernatural B.S. detection ability (she always knows when someone's lying) keeps getting her embroiled with new trouble.
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