Test Models on Dynamics CRM to assist NGO

[Tania Thomas]

Cygnet provides end-to-end Dynamics CRM solutions  and services right from consulting to configuration, implementation, upgradation, customization, integration, migration and maintenance support to help you improve your sales, marketing and consumer support. Dynamic CRM Solution for NGO to identifying students with learning disabilities.

Integrating Dynamics CRM in the solution, Cygnet successfully developed the Test Models as per client's specification which addressed the concern of identifying students with learning disabilities. These models were implemented on Cloud which worked incessantly with the institution's workflow and helped them in assessing students' learning potentials as well as disabilities. The models produced customized reports which helped the administrators in identifying at-risk students and dealing/intervening early with their disabilities.

Cygnet Development of Test Models included following process:

·         Integrated school and student database with Dynamics CRM to identify and map the database entities with respective CRM entities

• Customized excel sheet format as per CRM format to understand and match the results better with respective CRM entry
• Differentiated external and internal users while creating access rights to map CRM entities and evaluate test results
•  Developed custom reports section to classify students as per their learning disabilities
•  Formulated reading instructions in the system for struggling students to help in dealing with their learning disabilities

 

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