pLINK-SS

[ven...@pw.usda.gov]

Hello,

I am trying to run pLink-SS but it fails to install. Here is the error log: Any help is much appreciated.

Thanks,

Bill

MSI (c) (D8:28) [13:16:18:694]: Failed to connect to server. Error: 0x800401F0

=== 记录开始: 2/16/2015  13:16:18 ===
操作开始 13:16:18: AI_SET_INSTALL。
操作结束 13:16:18: AI_SET_INSTALL。返回值 1。
操作开始 13:16:18: AI_ResolveLocalizedCredentials。
ConvertSidToStringSidW
ConvertSidToStringSidW
ConvertSidToStringSidW
ConvertSidToStringSidW
ConvertSidToStringSidW
ConvertSidToStringSidW
操作结束 13:16:18: AI_ResolveLocalizedCredentials。返回值 1。
操作开始 13:16:18: AI_ResolveKnownFolders。
操作结束 13:16:19: AI_ResolveKnownFolders。返回值 1。
操作开始 13:16:19: PrepareDlg。
操作结束 13:16:19: PrepareDlg。返回值 1。
操作开始 13:16:19: AI_BACKUP_AI_SETUPEXEPATH。
操作结束 13:16:19: AI_BACKUP_AI_SETUPEXEPATH。返回值 1。
操作开始 13:16:19: AppSearch。
操作结束 13:16:19: AppSearch。返回值 1。
操作开始 13:16:19: AI_RESTORE_AI_SETUPEXEPATH。
操作结束 13:16:19: AI_RESTORE_AI_SETUPEXEPATH。返回值 1。
操作开始 13:16:19: FindRelatedProducts。
操作结束 13:16:19: FindRelatedProducts。返回值 1。
操作开始 13:16:19: AI_DOWNGRADE。
pLink-SS 的一个更新版本已经安装在这台计算机上。
MSI (c) (D8:28) [13:16:23:785]: 产品: pLink-SS -- pLink-SS 的一个更新版本已经安装在这台计算机上。

操作结束 13:16:23: AI_DOWNGRADE。返回值 3。
操作开始 13:16:23: FatalError。
操作结束 13:16:31: FatalError。返回值 1。
操作开始 13:16:31: AI_SHOW_LOG。
操作结束 13:16:31: AI_SHOW_LOG。返回值 1。
操作开始 13:16:31: FatalError。
操作结束 13:16:31: FatalError。返回值 2。

[ven...@pw.usda.gov]

Sill unable to install pLink-SS with pLink also on computer. The following error file iswritten can anyone please help?

Thanks,

Bill

MSI (c) (14:0C) [11:35:41:133]: Failed to connect to server. Error: 0x800401F0

=== Logging started: 3/9/2015  11:35:41 ===
Action start 11:35:41: AI_SET_INSTALL.
Action ended 11:35:41: AI_SET_INSTALL. Return value 1.
Action start 11:35:41: AI_ResolveLocalizedCredentials.

ConvertSidToStringSidW
ConvertSidToStringSidW
ConvertSidToStringSidW
ConvertSidToStringSidW
ConvertSidToStringSidW
ConvertSidToStringSidW

Action ended 11:35:41: AI_ResolveLocalizedCredentials. Return value 1.
Action start 11:35:41: AI_ResolveKnownFolders.
Action ended 11:35:41: AI_ResolveKnownFolders. Return value 1.
Action start 11:35:41: PrepareDlg.
Action ended 11:35:41: PrepareDlg. Return value 1.
Action start 11:35:41: AI_BACKUP_AI_SETUPEXEPATH.
Action ended 11:35:41: AI_BACKUP_AI_SETUPEXEPATH. Return value 1.
Action start 11:35:41: AppSearch.
Action ended 11:35:41: AppSearch. Return value 1.
Action start 11:35:41: AI_RESTORE_AI_SETUPEXEPATH.
Action ended 11:35:41: AI_RESTORE_AI_SETUPEXEPATH. Return value 1.
Action start 11:35:41: FindRelatedProducts.
Action ended 11:35:41: FindRelatedProducts. Return value 1.
Action start 11:35:41: AI_DOWNGRADE.
A more recent version of pLink-SS is already installed on this computer.
MSI (c) (14:0C) [11:35:50:011]: Product: pLink-SS -- A more recent version of pLink-SS is already installed on this computer.

Action ended 11:35:50: AI_DOWNGRADE. Return value 3.
Action start 11:35:50: FatalError.
Action ended 12:22:47: FatalError. Return value 1.
Action start 12:22:47: AI_SHOW_LOG.
Action ended 12:22:48: AI_SHOW_LOG. Return value 1.
Action start 12:22:48: FatalError.
Action ended 12:22:48: FatalError. Return value 2.