Adobe Reader Enable Pdf Thumbnail Previews In Windows Explorer Registry
Eddie Listner
I kept getting this problem with my Adobe Acrobat reader. I tried to repair and even reinstall but it keeps coming up. Not sure if it has anything to do with recent Windows updates. I am using Windows 10 64bit.
adobe reader enable pdf thumbnail previews in windows explorer registry
I followed the steps to enable CrashDumps. After that in Adobe Reader Preferences I turned on "Enable PDF thumbnail previews in Windows Explorer". When I clicked OK I immediately got the small error window. Checking in Windows Explorer I could not find the CrashDumps folder.
As I previously mentioned, for me the Crash Dumps are not generated. I also posted screenshots of the Registry to prove that I did everything correctly. I did get files in the CrashDumps folder after running the Cleanup Tool, but nothing when the error we are talking about here is shown. Maybe it is not a real error that brings up that message??? Maybe just a bug?
Hi @FuzzyJohn I got the same behaviour as you.
I've also create the Registry Keys as requested.
But even with many popup "Acrobat quit unexpectedly" there is no single file related to Acrobat in the Dump folder
Yes I am getting the same error recently on a pretty much brand new install of Windows 11 too. I think its related the thumbnails, as only get error when Enable PDF thumbnails previews is enabled. I have tried fresh reinstall, remove completly using cleaner, and manually removing all traces before reinstalling, but still get dozens if not hundreds of errors per day. I have also tried clearing all thumbnails with Windows, no change. I have also tried installing Reader first, then Acrobat (pro) but always get the error when Thumbnails are enabled.
Your diagnosis is correct. You have to uncheck "Enable PDF thumbnails in Windows Explorer" in order to stop getting the error. This problem arose only recently (Since September 2023). Adobe needs to fix this. The thumbnail feature is useful, and paying subscribers should not be deprived of this feature.
I get this same message even when my Enable PDF... is unchecked. And I only get the error when opening a doc from the server. Also, weirdly, the doc then opens just fine ?? But it's extremely annoying to have to click Skip every time.
If I open a doc from inside Adobe, I do not get the message. Another weird thing...
If you feel at ease editing the Windows Registry, in Regedit go to HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC\AVGeneral\CrashDataAtLaunch and create a new DWORD (32-bit) Value named bDisableSuggestWorkaroundsAtLaunch then set it to 1. Once you click OK the error messages should disappear until you delete this value or set it to 0 (zero).
Alternately you can use the bDisableSuggestWorkaroundsAtLaunch.txt file I attached here, change the extension from .txt to .reg and double-click the file. Allow this app (Registry Editor) to make changes to your device, and the bDisableSuggestWorkaroundsAtLaunch value will be created and it will be set to 1.
Hi Fuzzy,
Thank you kindly for the workaround. This has worked for me too.
I am sure I am correct in saying that I speak for all when I say.
Eventhough this IS NOT a fix, it is a work around we all require because Adobe is too... well, you know the word I want to use here, to fix the issue itself, that clearly MANY are experiencing!!!
Everyone is clearly pointing out that no logs is being created for this hogwash issue.
Anyway, I am still appreciative of the fix/ workaround provided.
The following is a list of Group Policy Settings recommended by Microsoft to lockdown a Remote Desktop Session Host / Citrix Session. These settings should go in the Citrix VDA Non-Admin Users GPO. All settings are located at User Configuration > Policies.
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