Hp Laserjet P1005 Driver For Windows 10 Pro 64 Bit

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Eddie Listner

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Jun 30, 2024, 9:30:16 AM6/30/24
to plictelamo

I upgraded to Win 10 (from Win 7), after which my LaserJet P1005 continued to work but not for all software. So I decided to check for updated drivers and found your support site with the Basic Driver pack for this printer.

I tried to install, but installation got stuck in the beginning, without error message. That's when trouble began, because now my printer did not work at all anymore, and no drivers at all would install anymore.

- Cleared all HP installations, removed printer from Windows devices, cleaned all registry, de-powered and restarted the whole system. Then tried to install the Basic Driver pack, but it got stuck again (after about 10%).

- Then, I tried running all HP diagnostic tools (print and scan doctor etc) but they tell me that this printer is not supported. In one desperate try I installed the Basic driver pack again, and this time it DID install fully. However...the printer is still offline and it stays that way.

- I do have an error message (yellow triangle) in Windows hardware devices, which says: Quest Software USB device can not be started because of damaged configuration or registry files. But I'm not sure this has anything to do with the printer. The printer, however, does not show up in the list of hardware devices from Windows.

Under Universal Serial Bus Controllers look for yellow exclamation mark, USB Printing Support and Mass Storage Device or anything with a unknown device. Right click and uninstall the device. Disconnect and reconnect the USB cable and it should reinstall the printer driver automatically. How do I get into Windows Device Manager? If you are still getting the yellow exclamation mark, let me know.

Only certain ones will be relating to the printer, and they will have some indication in the description. When it finds one of the entries, and you have confirmed it is related to the printer, within a reasonable doubt, you can delete it by hitting Delete on the keyboard.

Right click on the setup file (HPSetup or Setup.exe, your might be different) of the driver and select Properties.
Select Compatibility Tab.
Place a check mark next to Run this program in Compatibility mode and select Windows 8 from the drop down list.
Let the driver install and then check the functionality.

2. Device disable
With printer off and pc on, connected USB cable on front USB connection
Turned printer on - it starts up but does not appear in 'Hardware' in windows
In Device manager, 2 yellow sign turn up
- Quest software USB device. Deleted.
- 'andere apparaten' HP LaserJet P1005. Deleted, but returns immediately.
- Turned off printer and disconnect USB: mark disappears.
- Reconnect USB and turned on printer: 'andere apparaten' HP LaserJet P1005. reappears and seems to disconnect and connect all the time.
Turned off printer and disconnected USB cable


5. Clean boot
Without turning off the pc first, I took the steps for a clean boot (on the website it was described for Win 8, I followed that):
- In MSConfig, hide all Microsoft services, then disable all that is left
- In task manager - Startup, disable all in the list
- Then closed and clicked OK on MSConfig. It asks for a restart.
- Before restarting I temporarily disabled AVG Free virus scanner for 15 minutes.
- Then clicked Restart computer

After that it gave an error message SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
It wanted to restart itself automatically, which I waited for but nothing happened for a few minutes. I hit the soft power button twice for a forced restart.

An icon 'install hardware' turns up
Printer starts printing something from the queue
I clicked the icon and a window opens which says that files are installing. Waited for the process to finish (less than a minute)

Welcome to the HP Support Forums! I see that you are having issues installing the printer software. I will do my best to assist you with this issue. If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say thanks for my effort to help, click the " Thumbs Up " to give me a Kudos.

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